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[PartyPoker] Ex-Official thread [PartyPoker] Ex-Official thread

10-05-2016 , 10:32 PM
is gladiator promo actually +EV? Some ppl were posting it wasn't earlier. I haven't opted in yet
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10-06-2016 , 01:02 AM
The handhistory-change is terrible. The tables are more anonymous now and thats a big advantage for bots (the beginner bots exploit the populations-tendencies, so its no matter for them and the very advanced bots reads the player-names with OCR and so they are the only one now, who can still get specific player datas, thats an advantage-increase...). And in past many bots were detected by players because of suspicious/similar stats. Thats no longer possible. If you dont change it, I'll never play at party poker again.

Edit: So your reason as measure vs bots is a ****ing joke. The truth is simple, you try the same like in the past with the separate player-pools and its an attack vs regs.

Last edited by Santalino; 10-06-2016 at 01:08 AM.
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10-06-2016 , 02:55 AM
Coincidence that they disable huds as soon as the gladiator promotion starts?

Party poker claiming to have taken steps to improve security on the site with better bot detection. Interestingly they have provided no proof of this and historically it has been a community effort to detect bots WITH THE USE OF DATABASES AND HUDS, unless they provide proof steps have actually been taken I think this is a pretty big joke. Let's get raped by russian bots to protect a fish's 45% utg opening range from being known.

Last edited by Schlager233; 10-06-2016 at 03:03 AM.
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10-06-2016 , 03:29 AM
Quote:
Originally Posted by Husker
I may have asked before but has anyone on here ever received a refund from bots who were discovered?
They refunded some when some of the first accounts were banned but not after that. But like Partyrep's post says, they will do it all at once later this month.
[PartyPoker] Ex-Official thread Quote
10-06-2016 , 03:57 AM
Quote:
Originally Posted by Lessu
They refunded some when some of the first accounts were banned but not after that. But like Partyrep's post says, they will do it all at once later this month.
If that's the case though then why didn't Colette answer with regards to why they've been holding the money till now etc? I really have serious doubts about this.
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10-06-2016 , 04:05 AM
You'll have to ask Colette that
[PartyPoker] Ex-Official thread Quote
10-06-2016 , 04:38 AM
Quote:
Originally Posted by LieToMe
Colette, when will the change of sn be made available? Thanks.
I have asked the product team to confirm and will provide an update when possible


Quote:
Originally Posted by GazzyB123
Can someone confirm what time the day starts for The Gladiator promo in the UK? Is it 5am or 6am? Ty xxx
The promo page has been updated with the correct details>

VERY IMPORTANT: Be sure to take note of your time zone! For example:
players using CET, each day starts at 00:00 CET and ends at 23:59 CET.
For players using ET, the day starts at 18:00 ET and ends at 17:59 ET

This now runs until the 2nd - the extra day was added due to the issues

https://www.partypoker.com/whats-goi...gladiator.html


Quote:
Originally Posted by ontemu
I cant log in to my account. I assume it's because I havent played on Party in several years. When I try to log in, I get a popup saying that I should email adress X. Problem is, Im getting straight up ignored, and havent received an answer after several attempts. I also emailed your general customer service address, but no answer from there either. What's going on?
No idea - I am not customer service and you have provided no details I can check
You could try call them, all contact details in the link>

https://www.partypoker.com/contact-us.html



Quote:
Originally Posted by isplashcranberrys
The way the Gladiator promo started is so tilting. The promo page on the client reads "*VERY IMPORTANT: Be sure to take note of your time zone! ..... For players using ET, the day starts at 00:00 ET and ends at 23:59ET"
This has been historically the case for Gladiator. It's 18:20ET right now, and the points that are being updated on the promo page in the client are being counted for tomorrow. @Colette, what's the deal? I'm going to continue grinding and taking screenshots of daily points accrued so that I have no issues at the end of this promo. I'm generating a lot of rake for PartyPoker and I don't want to be ****ed over.

A lot of people will have to contact support and get prizes manually credited because of the software issues at the end of this promotion. @Colette, can I propose this: Allow players who want to go for top prize be allowed to just accumulate the 36,000pts($18K rake) any time they wish during the promotion, not confined to the 1200pts/day for 30days straight. The conflicting time's on the webpage and the client along with the updating of the points in the client have been very frustrating and confusing to a lot of loyal players. I think we should be given this option, PartyPoker will make just as much $$ and a lot of players, I feel, would really appreciate this and award PartyPoker with their loyalty going forward.
I will feedback and discuss with the promo team


Quote:
Originally Posted by MrN1ce
It seems to be some big ****ing secret when the day changes. I've tried now ask from live support, here and pm Party rep but haven't got a straight answer.

I personally gave up for the promotion because I don't want to notice afterwards that I've grinded wrong hours..
I was out of office when you sent the PM - I can not work 24/7

See above for the times - the promo page is up to date and has the correct times


Quote:
Originally Posted by Husker
If that's the case though then why didn't Colette answer with regards to why they've been holding the money till now etc? I really have serious doubts about this.
When and where did you raise your question? Sorry I missed it
[PartyPoker] Ex-Official thread Quote
10-06-2016 , 04:58 AM
Quote:
Originally Posted by Tobe2381
Hi!

I would like the partypoker team (Colette) to overthink how they display any Day 1 or Phase 1 Satellite Tournament regarding transparency at the moment!

So in the end of this kind of Satellite MTT (after 14 Blindlevel for example) there is just the finishing position shown in the tournament lobby for each player. BUT it is not shown who made it to the end of this stage and if so with how many chips!
Therefore for me - or any other player - there is no chance to see/control who made it to the next phase and with how many chips for a specific tournament!

So for example the 10x 8k$ Gtd Caribbean Final Phase, you as player just need to believe and trust partypoker for putting the correct players with the correct stacks into the next or final phase. However this is getting tougher regarding what insane errors have been made f.e. with the current Gladiator Promotion and still not being able to correct the timezones after 3 days..
So I think there should be made a change soon to display the final chipstands in the tournament lobby for the "surviving players" regarding fairness / transparency!
Should be easy to implement and hope you guys agree as feedback for partypoker!

Second can Colette or anyone answer me for what the white partypoker icon stands for?
see: http://imgur.com/ygCTyC9

I know the yellow icon stands for "Team Partypoker" Pro and these players are highlighted with that Icon in the lobby too, but not the whites ones. And also the same players (mostly seen in satellites) sometimes have them shown and sometimes not, so this is really strange! Don't want to think about interpreting this as possible sign of a bot?

First of all - the team who manages the Gladiator are the promotional team - they do not manage the phased tourneys in the lobby - this falls to the poker team These tournaments have now been running for several months and we have had no issues regarding putting the correct players into day 2 so I see no need for you to be concerned
However the same feedback was raised previously at our live player forum and will be taken into consideration for future phased events - hopefully alongside the ability to automatically move these players rather than the current manual process

Regarding the white icon - I do not know I will find out however and feedback
Our pro icons are indeed orange
However - these certainly do not flag bots as you suggest
[PartyPoker] Ex-Official thread Quote
10-06-2016 , 05:41 AM
Quote:
Originally Posted by Party_Rep
The promo page has been updated with the correct details>

VERY IMPORTANT: Be sure to take note of your time zone! For example:
players using CET, each day starts at 00:00 CET and ends at 23:59 CET.
For players using ET, the day starts at 18:00 ET and ends at 17:59 ET

This now runs until the 2nd - the extra day was added due to the issues
Sorry to keep pressing the same issue I'm just not 100% sure on it. So the time for European's is now 00:00 - 23:59? It said on the client it was 06:00 - 05:59, this means Europeans can't grind until 1am or 2am any longer for that day?

And the extra day has been added so we can hit 30 days and they do not have to be consecutive in case this time zone mess up could have affected us?

Thanks.
[PartyPoker] Ex-Official thread Quote
10-06-2016 , 06:10 AM
In the client it still says:



Calendar is ****ed up too. Points earned today (october 6th) shows as if they were earned yesterday and so on.

[PartyPoker] Ex-Official thread Quote
10-06-2016 , 07:09 AM
Quote:
Originally Posted by poison_arrow_frog
Sorry to keep pressing the same issue I'm just not 100% sure on it. So the time for European's is now 00:00 - 23:59? It said on the client it was 06:00 - 05:59, this means Europeans can't grind until 1am or 2am any longer for that day?

And the extra day has been added so we can hit 30 days and they do not have to be consecutive in case this time zone mess up could have affected us?

Thanks.
There has been so much confusion with regards to the time that I really think @Colette should press that suggestion i made to the promotions team, it's a great idea imo.

2 out of 3 days are messed up for me. One day because of that first few hours of promo that no points were rewarded because of Gladiator restart. The second day because of time inconsistencies between client and website. I did, however, make enough points on each day and took screenshots in my party account page online. Will these efforts by players be honored by PartyPoker, @Colette?
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10-06-2016 , 07:13 AM
this is pretty fked up to change the time after the promo has begun. tons of peoples calendars are messed up and i'm sitting here and don't even know what time to play. you and the website are saying 2 different things
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10-06-2016 , 07:14 AM
Quote:
Originally Posted by isplashcranberrys
There has been so much confusion with regards to the time that I really think @Colette should press that suggestion i made to the promotions team, it's a great idea imo.

2 out of 3 days are messed up for me. One day because of that first few hours of promo that no points were rewarded because of Gladiator restart. The second day because of time inconsistencies between client and website. I did, however, make enough points on each day and took screenshots in my party account page online. Will these efforts by players be honored by PartyPoker, @Colette?
I have taken screenshots of hitting the points totals each day also, but my Gladiator calendar is a mess.

I'm actually probably going to rake more than the required amount so I'd be pretty damn angry if I don't get the bonus on some technicality!

Seems like Party always get it right in the end though?
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10-06-2016 , 07:15 AM
I don't think t would be fair to just do it for those going for the top price. ppl would have the same problems grinding 25nl as well. Maybe the points made on the first 4 days could be allocated the way that you choose and the rest follow on from the new time zones.
[PartyPoker] Ex-Official thread Quote
10-06-2016 , 08:02 AM
Quote:
Originally Posted by poison_arrow_frog
Sorry to keep pressing the same issue I'm just not 100% sure on it. So the time for European's is now 00:00 - 23:59? It said on the client it was 06:00 - 05:59, this means Europeans can't grind until 1am or 2am any longer for that day?

And the extra day has been added so we can hit 30 days and they do not have to be consecutive in case this time zone mess up could have affected us?

Thanks.
The promotional page has been updated
The client will be updated to state the same as the promo page at some point today
I stated the same as the webpage which is correct


Quote:
Originally Posted by Greg20
In the client it still says:



Calendar is ****ed up too. Points earned today (october 6th) shows as if they were earned yesterday and so on.

Quote:
Originally Posted by neil02
this is pretty fked up to change the time after the promo has begun. tons of peoples calendars are messed up and i'm sitting here and don't even know what time to play. you and the website are saying 2 different things
See above
The team are looking into the issue with the points display
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10-06-2016 , 08:55 AM
Where do I find the partypoker livechat these days? It used to be on the website you get to once clicking support on the bottom of the client but for me there is no chat option anymore on that site
[PartyPoker] Ex-Official thread Quote
10-06-2016 , 09:10 AM
Quote:
Originally Posted by wombert
Where do I find the partypoker livechat these days? It used to be on the website you get to once clicking support on the bottom of the client but for me there is no chat option anymore on that site
https://www.partypoker.com/contact-us.html

Quick question guys, if this promo has ran at least 2 times, why is this such a cluster ****?
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10-06-2016 , 09:35 AM
Sorry to clog the thread, but Colette could you please just quickly confirm what time the 'day' starts and ends for those of us in the UK...?
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10-06-2016 , 10:07 AM
Never mind it's 11pm for those that are interested
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10-06-2016 , 10:17 AM
You can't just change the promo 4 days in that is not fair! I will be out of town on Nov 2 and the first day of promo I played my points but some of them rolled onto the next day because the time was stated wrong.

What your promo team needs to do is adjust everyones points correctly and continue along as it was.
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10-06-2016 , 10:26 AM
This is all messed up. The most messed up promotion I have seen. People play hard for these things. You will drive away loyal customers with frustrating confusion like this.
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10-06-2016 , 10:51 AM
It is a bit messed up. I feel for those who have been caught out by the timezone change. Can anyone clarify the crack with the extra day? Is it a 31 day promo now, so we can get a day off?
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10-06-2016 , 12:01 PM
1.If I opt in today, will the points I earned since the start of the promo count?

2. Do you get points when you register a tournament or when you bust out of it?
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10-06-2016 , 12:04 PM
It's on top of loyalty program.
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10-06-2016 , 12:13 PM
Quote:
Originally Posted by Husker
This part jumped out at me, can you provide some clarification? Are you saying Party has been holding confiscated funds for a while now? Has this decision to redistribute them just been made? I'm just wondering as not a single player I know has ever received any refunds due to bots. I was looking at my database and my biggest accumulated losses were to a player who was reported and hasn't been seen since. Will be interesting to see what comes of this.
Quote:
Originally Posted by Party_Rep
Some funds have yet to be redistributed following recent banned accounts - this will be complete be the end of the month
Previously we have returned funds to players as and when we close BOT accounts etc
Quote:
Originally Posted by Lessu
They refunded some when some of the first accounts were banned but not after that. But like Partyrep's post says, they will do it all at once later this month.
Quote:
Originally Posted by Husker
If that's the case though then why didn't Colette answer with regards to why they've been holding the money till now etc? I really have serious doubts about this.
Quote:
Originally Posted by Party_Rep
When and where did you raise your question? Sorry I missed it
It was in the first post above. To be fair, you replied that some funds from recently banned bots have still to be redistributed. Lessu replied advising some funds were redistributed when some of the first accounts were banned but nothing after that. I'm assuming the first bannings happened quite some time ago so that still leaves all the bots that were banned in between the first lot and the 'recent' ones. What happened to those funds?

I hope this makes sense.
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