Quote:
Originally Posted by erikzamboer1
Indiangypsy is still playing.. so party rep is the converter allowed i assume?!
Let me answer this for you on behalf of the one and only Party rep>
All -
With regards to recent concerns regarding "converting" players found in the system with erratic behavior we can confirm we are aware of these accounts and they are 100% NOT CONVERTING
The accounts which have raised concerns are related to some product testing that has been put in place with some of our partners and affiliates to measure the functionality of our new loyalty system in a real player environment which is essential to ensure our new system runs smoothly and correctly upon launch
All have been checked and flagged via our Risk teams We have run the relevant process tests etc. and we will continue to monitor each account
We hope this resolves your concerns and I can assure you our team are working around the clock to find players using 3rd party tools etc and take the relevant action when necessary
We appreciate the support from the players in flagging the accounts identified in this case and would urge players to continue to flag anything suspicious with us at the earliest opportunity
Kind regards,
Colette
allPlayerStats_PartyPoker_NL50.player1.3.14.2017-7-56-44-PM.txt