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[PartyPoker] Ex-Official thread [PartyPoker] Ex-Official thread

10-01-2016 , 04:54 AM
Quote:
Originally Posted by The Imp
Quite unethical really, you'll have a lot of people just clicking "opt in" without realising it's possible to make a loss on the promo (especially if they're familiar with previous promos of the same name).
Yeah really. I normally opt in as I can't be arsed to check the terms and "promotion" sounds like it should be a good thing. Lesson learned I guess.
[PartyPoker] Ex-Official thread Quote
10-01-2016 , 05:43 AM
Quote:
Originally Posted by Party_Rep
Thanks for all the feedback regarding the Gladiator promo I will ensure the promotional team are aware and review

I asked the team to look into the promo feedback yesterday and they did make some changes to the payout table - specifically the last group of max rewards, details below
Edits were made to the following 30 days played, points earned>
110 - increased to $390
225 - increased to $850
400 - increased to $1675
900 - increased to £800

Rakeback has been increased to ensure those grinding 30 days are rewarded - the promo page has already been updated to reflect the changes

The core promotion mechanic has been changed from previous versions and points will be reedemed to claim the prize at the end of the promotional period- this will not be changed

Please rest assured further feedback - both negative and positive - will be shared with the relevant team for review

Thanks

Colette

*To note: the bwin promotion works the same as the party promotion *
Colette,

With things like this promotion debacle happening how are we supposed to be able to trust you when you say that from 5th October your team will be capable of catching bots?

You have a team that created a promo that would leave the majority of players worse off if they opted in. Players rightly complained. 24 hours later we get an updated promo that shows your team completely misunderstood the issue and now we're waiting for their third attempt at getting it right.

Yet on the other side of the office we're supposed to believe that you have a team that from the 5th of October is capable of catching bots all on their own (despite failing at doing this for several years)? Sorry but I don't, and neither should anyone else, have any confidence in your ability to adequately police your own games.

Until you reach a point in time where you are able to prove that you can police your own games, on your own and without help from the players you shouldn't even be considering making changes like the ones currently planned for next week let alone implementing them.
[PartyPoker] Ex-Official thread Quote
10-01-2016 , 06:35 AM
Quote:
Originally Posted by Party_Rep
900 - increased to £800
I'm confused the 900 points for 30 days is paid in GBP? And is $2.5k less than the original?

Damn this is depressing, Party usually figures it out and gets it right in the end, I thought for sure they would this time.

I guess I'm not raking $13.5k for Party in October, why bother when I can rake $13.5k and get over $4k back on a standard rake deal elsewhere - not a special promotion.
[PartyPoker] Ex-Official thread Quote
10-01-2016 , 06:40 AM
^ I think colette meant 3800 there FYI. Still sucks though!
[PartyPoker] Ex-Official thread Quote
10-01-2016 , 07:00 AM
Quote:
Originally Posted by Necronomicon
really shady promo... opt in gladiator promo -> play 25 days x 225 points = get 500$ for 5625 party points istead of 500$ cash for 4250pp in party store ....
wow, UK regulator might be interested in that :P
[PartyPoker] Ex-Official thread Quote
10-01-2016 , 07:10 AM
Quote:
Originally Posted by DTD
Yeah really. I normally opt in as I can't be arsed to check the terms and "promotion" sounds like it should be a good thing. Lesson learned I guess.
Me too. And there must be a lot of players that dont' read 2+2 and are just wow a nice promo let's play way more than I usually do. Oc I expected that this promo was just like the other gladiators where the bonus in on top of that strd rewards program.
[PartyPoker] Ex-Official thread Quote
10-01-2016 , 07:49 AM
You have to play a full 30 days if you want to even hope to make like 1% more than buying cash right off the store. The funniest part is the promotion only runs for 29 days:

Quote:
Updated TC: The Gladiator promotion will run from 06:00 CET on 3rd October 2016 until 05:59 CET on November 1st 2016.
[PartyPoker] Ex-Official thread Quote
10-01-2016 , 07:52 AM
3rd till 31st is 29 days + nov 1 = 30 days
[PartyPoker] Ex-Official thread Quote
10-01-2016 , 07:58 AM
yeah you're right

i guess that's against the ppl who make it for 30 days so no one can profit from this promo
[PartyPoker] Ex-Official thread Quote
10-01-2016 , 08:38 AM
Hi Party_Rep,

I have some questions about the screen name changes coming 5th October:

* Is there a limited timeframe for when we have to change our screen name or is everbody credited with a screen name change that they can use whenever they want? Like maybe a year or two from now?

* Are people still allowed to steal old screen names or is there something in place to prevent this?

* Can we change our avatar also? I looked in the client and it looks like we can change it whenever we want now, but I remember not so long ago we couldn't change avatar anymore.

Thanks
[PartyPoker] Ex-Official thread Quote
10-01-2016 , 09:20 AM
*
[PartyPoker] Ex-Official thread Quote
10-01-2016 , 10:38 AM
Quote:
Originally Posted by WayneX2
Colette,

With things like this promotion debacle happening how are we supposed to be able to trust you when you say that from 5th October your team will be capable of catching bots?

You have a team that created a promo that would leave the majority of players worse off if they opted in. Players rightly complained. 24 hours later we get an updated promo that shows your team completely misunderstood the issue and now we're waiting for their third attempt at getting it right.

Yet on the other side of the office we're supposed to believe that you have a team that from the 5th of October is capable of catching bots all on their own (despite failing at doing this for several years)? Sorry but I don't, and neither should anyone else, have any confidence in your ability to adequately police your own games.

Until you reach a point in time where you are able to prove that you can police your own games, on your own and without help from the players you shouldn't even be considering making changes like the ones currently planned for next week let alone implementing them.
Well said, QFT.
[PartyPoker] Ex-Official thread Quote
10-01-2016 , 10:57 AM
I used to just read this forum, but I had to register to say here that it´s unbelievable...

a) The promotion team need a third try to understand that what they designed is not a promotion or maybe they should call the promotion "A typical month" or something like this.

b) I understand and I respect 100% to the PPrepresentator, but I couldnt believe what I was reading, I mean if the promotion went oficial and they needed players feedback to understand what they were doing that means someone in PP is not doing his work at all.

c) I hope everything is just 2 mistakes in a row because the worst thing you can do when you have a business is treat to your customers like fools.

Sorry about my "hate post" but I couldnt stand just watching what was going on.
[PartyPoker] Ex-Official thread Quote
10-01-2016 , 11:04 AM
Only way to make this right is to make the Gladiator what it was in December and February.
[PartyPoker] Ex-Official thread Quote
10-01-2016 , 11:06 AM
Quote:
Originally Posted by KossuKukkula
Me too. And there must be a lot of players that dont' read 2+2 and are just wow a nice promo let's play way more than I usually do. Oc I expected that this promo was just like the other gladiators where the bonus in on top of that strd rewards program.
Everyone expected certain things from this promo, most received the email that "the gladiator is back". No, its not, not even close. This isnt the gladiator, or at least what ppl have come to expect. I was planning to rake for top prize, its not worth playing so much anymore. Id prefer NOT to take my gameplay to another site for the month. PartyPoker, please get your **** together and fix this asap.
[PartyPoker] Ex-Official thread Quote
10-01-2016 , 11:10 AM
Quote:
Originally Posted by GazzyB123
Only way to make this right is to make the Gladiator what it was in December and February.
Agreed. Although, id prefer December's Gladiator over February's. 1500pts/day for 30days straight is slightly unmanagable for most grinders.
[PartyPoker] Ex-Official thread Quote
10-01-2016 , 11:12 AM
There is another issue with the promotion that hopefully Colette can clarify. If we aim for so 400 points for 30 days, thats 12000 points. But what if for example, on 10 of the days we play more like 600 points. Then on Nov 3rd we have amassed a total of 14000 points. I believe with the wording of the promotion all 14000 points get taken to be redeemed for the prize instead of just the 400x30. Can you clarify that is not the case Colette?
[PartyPoker] Ex-Official thread Quote
10-01-2016 , 11:17 AM
Only 12K points will be deducted in your scenario:

Quote:
Originally Posted by grandarino
Can anybody get things straight for me - for example, I get 110-150 points during the 30 days span, qualify for the 370$ reward, earn 4200 points - you would deduct only 3300 points or 4200?
Quote:
Originally Posted by Party_Rep
Correct - 3300 points would be removed - the points applicable for the prize
[PartyPoker] Ex-Official thread Quote
10-01-2016 , 11:17 AM
What if you use those points you have earned before they're deducted in November?

And yeah, this promotion should not deduct points. Make prizes worse if you want to instead.
[PartyPoker] Ex-Official thread Quote
10-01-2016 , 11:19 AM
All - having discussed this issue in depth with the promotional team and management - the decision has been made to revert to our previous promotion mechanic for the current run of the Gladiator
To clarify - points will NOT be redeemed
All cash prizes will be paid on the 2nd November as per the promo dates

We apologize for the misunderstanding and please rest assured player feedback is greatly valued and we will always try to understand and resolve any issue promptly

We hope this change will appease many of you and we hope you will support the promotion and look forward to seeing at the tables
Good luck!

Thanks

Colette

[PartyPoker] Ex-Official thread Quote
10-01-2016 , 11:22 AM
Quote:
Originally Posted by Party_Rep
All - having discussed this issue in depth with the promotional team and management - the decision has been made to revert to our previous promotion mechanic for the current run of the Gladiator
To clarify - points will NOT be redeemed
All cash prizes will be paid on the 2nd November as per the promo dates

We apologize for the misunderstanding and please rest assured player feedback is greatly valued and we will always try to understand and resolve any issue promptly

We hope this change will appease many of you and we hope you will support the promotion and look forward to seeing at the tables
Good luck!

Thanks

Colette
Well played. Although it took a little while, at least correction was made before promotion would have started and damage would have been done.

Maybe next time just ask promotional team to take a calculator with them when they decide to make a promotion that takes something away, so that promotion will not end up as worse than basic alternative
[PartyPoker] Ex-Official thread Quote
10-01-2016 , 11:24 AM
Fantastic! It's commendable that Party had the courage to admit they had made an error here and changed it.

Also, once again, absolutely superb work from Colette, the peoples champion. Reading between the lines I get the feeling you thought this was as mental as the rest of us did, but obviously cannot say as much.

#colette4president
[PartyPoker] Ex-Official thread Quote
10-01-2016 , 11:31 AM
Quote:
Originally Posted by FarseerFinland
Well played. Although it took a little while, at least correction was made before promotion would have started and damage would have been done.

Maybe next time just ask promotional team to take a calculator with them when they decide to make a promotion that takes something away, so that promotion will not end up as worse than basic alternative
Secret santa presents for all - basic calculator - on my to do list


Quote:
Originally Posted by GazzyB123
Fantastic! It's commendable that Party had the courage to admit they had made an error here and changed it.

Also, once again, absolutely superb work from Colette, the peoples champion. Reading between the lines I get the feeling you thought this was as mental as the rest of us did, but obviously cannot say as much.

#colette4president
Your welcome - I am now off to sort out Syria
[PartyPoker] Ex-Official thread Quote
10-01-2016 , 11:33 AM
Quote:
Originally Posted by Party_Rep
All - having discussed this issue in depth with the promotional team and management
And to other sites this is how you are suppouse to run the promotions. Listen to the little people. Thx Colette.

Last edited by KossuKukkula; 10-01-2016 at 11:34 AM. Reason: typo
[PartyPoker] Ex-Official thread Quote
10-01-2016 , 11:42 AM
Amazing job as always Colette.
[PartyPoker] Ex-Official thread Quote

      
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