I can understand not wanting re entries since its not good for the fish/ecosystem overall but your logic is ******ed.

the party schedule is an absolute joke overall. I've been a reg on party for years and my volume has decreased significantly over the past year. With 888 changing the structures and actually implementing the suggestions its time I jump ship.

Party is sinking (albeit a slow and tortuous death) .When you merged with bwin you were basically handed the opportunity to become the number 2 site. Since then its been a ****ing circus of poor decisions.

If your MTT-Team is really interested in Players Opinion, just open a Thread like this one designed for 888-Poker:
http://forumserver.twoplustwo.com/61...hread-1515266/

or that one for Stars:http://forumserver.twoplustwo.com/61...hread-1500980/

Enough regular players on your Pokersite would show some interest in changing something, if you where kind enough to honour their opinions and do some of those suggestions. See what 888 has done so far, suggestions are implemented very quickly and they are doing very good so far.

Your 100$ Reentry will have overlay every single day, till you drop it to 20k, then it will have overlay again and so on till its a dead MTT.

50r

Unbelievable!!

Just randomly cancel your flagship tournament, sure nobody will be upset and will just blindly do what you want them to do(eg. play 100 RE-ENTRY). Especially when the predominant feedback you get(I only suppose this) is AGAINST re-entry tournaments.

This absolutely shows how you appreciate the players who still stayed on site. Not only the schedule sucks more and more(I for example hated the change from 15m to 10m levels in daily 10r starting 12:45 PM. I used to start the session lateregging that every time but I played that once since and I won't be anymore.), but it's also plain INSULTING.

I play on party 3-4 times a week and it's about 60% of my overall volume, but this is going to change DIRECTLY because of those changes you have made in the last several months.(Canceling and changing the best tournaments, vip store etc.).

I dont mind the software or occasional crashes or stoppages but this is WAY too much.

Oh and now a friend pointed out to me that the 15k daily major starting at 10 PM is now only 10k gtd and RE-ENTRY.

Awesome, party as my main site is DONE if this stays.

playing hands in rebuys prior to rebuy period ending is different than playing in a freezeout .

Paying rake twice for the same tournament is ******ed

TYVM

I will avoid all the re-entry Majors. All the $500 MTTs; $100+, $27.50-$35 and $5.50 satellites are now re-entries. I used to look forward to playing the $200K Gtd every Sunday (including final tabling it) and playing the satellites to it, but will now play a lot less.

So everyone in this thread adviced you not to implement more Re-Entries and you are adding even more while removing the 25k rebuy and the 10k freezout just to give us a 25k re-entry event? What a cool deal! Nearly as cool as all the exciting promotions you are pumping out since the introduction of the new VIP-system....*ironie off*

I used to be a Ongame/bwin/party reg for many, many years and if you would be so kind to check the MTT schedule at ongame and party (before and right after the bwin merge) you will see that the schedule was waaaay better than today. There is literally not a single event any more I am interested in playing while struggling with your buggy software. I am pretty sure that your site will going downhill even further with this changes which is very sad.

You guys should realize that Colette aint here to collect and forward your feedback. Her job is to absorb our critisism. She is the first defence line in front of costumer support.

They give a **** about your feedback.

They seperated playpools
They cutted rakeback
They removed vip status
They wont fix their software
They worsen promotions
They ****ed up mtt schedule
They kill Poker

They dont need your feedback as real input for improvments. They just need it as barometer of public opinion to know when they really messed sth. up.

Well I don't agree that Colette is here only to absorb critiscism. It's more that it becomes the result since her supervisors won't/can't do anything worthwhile with the feedback as they don't understand poker and they don't want to spend any money on improvements.

Double-raking every tournament is another great move by Party...

It doesnt matter how colette is seeing her job here. She might doesnt know herself the true reason for her working in this forum. The only thing matters is WHY she was "installed" here. And this is not to collect objective feedback to implement OUR wishes, ideas and input to make party a better side in our view.

Think yourself. Which feedback had a real(!) influence on partys decisions? We may archived to roll back player pool seperation. Any other feedback (regarding bugs, stability, lobby functions, re-entry, rakeback, vip-system, promotions etc.) was coming to nothing.

On top of that we are getting false informations here (no direct critic to you, Colette. you are just doing your job) regarding the value of the new store items, the value of new promotions and so on ...

Implementing re-entrys everywhere, cutting rakeback, implementing playerpool seperation all this moves are direct attacks against us the players and no "improvments" in reference to us. thats a fact

This. Don't feel like using any cognitive power to write anything original, as I feel it is quite futile... Just count me in as a voice against reentries and ****ty promotions. I mean, don't think you will find anyone for the reentries... Am intrigued to see the numbers drop this coming Sunday...

So I guess you only know what's her real job here right?
But seriously you might very well be right about this, but it still makes a lot of sense for us to post and inform from our POV.

As you said, overall not much has happened or was fixed/improved but there were some thigs(at least segregation and payout structures of major tournaments, maybe even the "scandalous out of nowhere" cashout fees to some degree?). And even if this doest help much its good to inform the baromeeter about the level of dissatisfaction and about reducing volume/leaving the site.

No good things were ever achieved adopting the "what can we do guys" attitude.(Not saying you suggest that, just stating that).

Fwiw I'm adding 888 to my sites, and significantly reducing party volume from now on.

**** I may even add US facing sites to my games as both Party and them have their better tournaments at terrible times for Euro players anyway.

I challenge everyone to flood your thoughts on these changes to @partypoker on twitter

I believe this has been resolved
You have PM

Thanks

Colette

Hi all

To address recent changes, I would like to ensure all I am not ignoring your comments and feedback.
I have raised this with management and requested further discussion regarding this issue.

My focus in particular is the change to the Tuesday 25K $50 r
I can see you all have strong opinions regarding this tournament and have asked for this to be reviewed.
I understand its a lot to ask, but please believe I am trying my best here and I ask for your patience.
The least I can do is ensure the feedback is reviewed in depth and a response giving to you, the community


With regards to the above topic. Agreed - lets have a thread for MTT specific feedback. I am looking into the possibility of whether or not I can myself open a 2nd "official" thread.
I am also reviewing the 888 thread you bought to my attention.

I think this would work but believe we need a process to help determine issues to address each week from the users.
Would we have a volunteer to help ensure the hot topics/suggestions sent to the poker team are valid and approved by all?
We simply cant address each piece of feedback bought up and it would be a far better resource to use valid feedback and suggestions appreciated by all - these would be agreed upon by the posters and then passed to myself each week to take to management and feedback.

Thoughts?

Thanks

Colette

Woah a post that made some sense by Party_rep, That's new. :O

I have a question for my fellow PP players; Have you ever had any problem getting the cash/tickets from the "missions"? Very often, when I try to complete the last objective of a mission, it just doesnt complete and I have to contact custommer support every single time to get them manually completed.

I'm asking the players because when I asked PP support if they were planning to fix all these bugs, the response I got was pretty funny. Something along the lines of :

"No other players have reported these issues, everyone is using the software without any problem."

I mean seriously? And the MTT anouncement bubble hasn't been removed or fixed. Yet, we know it often causes a MFC crash and I'm pretty sure this issue is getting reported multiple times everyday since 2007.

Colette, please let your friends at party.bwin know that they need a better software dev team.

What they need is communication. They really need to have their support people aware of the things happening, and provide them with information and some undestandable response to the issues at hand.

It is completely damaging to have a support person say that everything is fine, o that we are very sorry, when there's general disconnections on a sunday, or the everyday crash, or anything of this sort.

It is outrageous that this does not get managed correctly.

Hi

To clarify, I am here on behalf of the community to collate feedback - both positive and negative and feedback to the relevant teams.

I am not a member of the CS team - I work between the poker team and the product team
My role here on this forum is too support the community and act as a bridge between various teams - provide updates, help resolve issues and keep you up to date with our projects and promotions. (I wont bore you with my main role and my day to day tasks)
Some teams are more forthright with information than others.
I don't always have the perfect answer or resolution.
Our aim going forward is to be more transparent with our community both via these forums and other social media. We have made some steps and yet have some way to go.
I do believe I am honest and have tried my best in the now 6 months I have been present on 2+2

I have built some very positive relationships with you all and accept your criticisms - can we do better, of course. But we cant build the perfect community overnight and resolve all issues in a day

As always, if you think I could be doing better please let me know - I am very open to suggestions and feedback. I have said before, I am here for the long run.
If you don't wish to voice something on the open forum - please feel free to PM myself.
If you attend a WPT event, feel free to find myself if I am in attendance and I am happy to sit and discuss any issues .

Now I hope that's all clear and I am now off to meet with the poker team with regards to the recently raised issues!

Thanks,

Colette

Colette,

Thank you for coming foward to acknowledge the posts made by Party customers. That is a positive step in the right direction. I have a hard time that the people that we, Party customers, have to interact with (you and the rep on twitter) have zero authority. I understand you deliver messages both upward and downward... timliness is a diff subject.

Why would a company that wants to succeed place someone in these position that can only provide half answers that various "teams" state are available for release? People have screamed to reps at Party on how to improve the site, and in return it continues to go against the grain. That's NOT cutting edge, that's bleeding edge and you're bleeding customers daily with that lack of customer concern.

I would be willing to start a MTT improvement thread, collect relevant data, and share with appropriate team--if they were willing to honestly consider improvement. But thus far the only improvement seen is the lag improvements, everything else has been laughable.

Please feel free to PM if you want real improvements. But please stop providing us simple lip service which hasnt amounted to much to date.

I had all same problems and I know plenty of others have the same issues. Would be better relations just to say 'sorry this is an ongoing problem and we will fix it for you now manually' than lie to us and make it seem like it is all our fault

Hi all

Following discussions with our poker team - we have agreed to listen to recent feedback from the community and I can confirm the return of the $25K GTD - $50 rebuy on Tuesdays only @14:00 ET




We have also amended the tournament structure as per feedback - with the antes kicking in earlier on level 5

The rest of the new Majors schedule will remain unchanged for the time being - we will continue to monitor and consider feedback

Thanks

Colette

Now when you finally at least are trying to listen to our feedback. What are you actually doing about the seating scripters? It cant be fun being a rec players these days and always have the same players insta sit down 0.5 sec after they have joined a table. They arent stupid you know!

The 50r is really the only reason i log in each week day to play and now its gone most days...please bring it back it was by far your best tourney

its not that i even mind them removing the 50r and making a bigger 109 which is nice i just wish they made like a 30r 10-15k guarentee in its place...Party needs more mid stakes tourneys not less