Open Side Menu Go to the Top
Register
***Official LiveAce Support Thread*** Play poker legally in many US states ***Official LiveAce Support Thread*** Play poker legally in many US states

08-18-2013 , 07:09 PM
No MA ? any plans of us being added in the future.
08-18-2013 , 08:06 PM
Quote:
Originally Posted by 3betu
No MA ? any plans of us being added in the future.
We'd love to be in MA (and Florida etc) however we can only operate where the state sweepstakes laws permit us.
08-18-2013 , 08:45 PM
Add some 6max NLH and PLO. This site seems to easy to chip dump on, what security measures are put in place for that? Seems like we can predict the future and how this site will be no more in the future.
08-18-2013 , 09:29 PM
How long after the auction is over do I get my live chips back? Obviously, I didn't win any cash. I usually get an email by now.
08-18-2013 , 09:35 PM
Quote:
Originally Posted by KingKongGrinder
How long after the auction is over do I get my live chips back? Obviously, I didn't win any cash. I usually get an email by now.
Wouldn't you have gotten an email saying you lost?

*

How is the daily top up calculated? Is it once per calendar day or once every 24 hours?

Last edited by Mike Haven; 08-19-2013 at 11:51 AM. Reason: 2 posts merged
08-18-2013 , 09:36 PM
Quote:
Originally Posted by Jack Bando
Wouldn't you have gotten an email saying you lost?
I lost one auction and didn't get an email.
08-18-2013 , 09:37 PM
Quote:
Originally Posted by Jack Bando
How is the daily top up calculated? Is it once per calendar day or once every 24 hours?
Based on how other sites have had it, I'm guessing its once a day.
08-18-2013 , 09:42 PM
Quote:
Originally Posted by KingKongGrinder
I lost one auction and didn't get an email.
It just hit my inbox
08-18-2013 , 10:02 PM
got $30 for 1100 chips! Here I come vegas! LOL
08-18-2013 , 11:16 PM
Didn't read thru all the thread but there should be an permanent setting option to auto muck or just not have it uncheck every time you go to another table.

The "Fold to any" checkbox shouldn't mean call preflop, right? lol

Also the lag is bad. I was betting, nothing would happen, I clicked it again and then all of a sudden opponent raised, I reraised, etc....
08-18-2013 , 11:18 PM
•The sounds need a lot of work. "Player joins table" has way too much emphasis and is probably not even needed. "Action on you" doesn't even get my attention when I have a table window buried and I frequently time out because of it.

•Players that disconnect and get automatically forced into timebank slow the games down tremendously. I'm pretty certain some of my shorthanded games broke because of this.

•+1 on LHE/NLHE bankroll requirements being a bit incongruent.

•Big bet raise sizing is weird imo. Please just make it so that the number you enter is the total size of the bet you make. (I realize other sites have done this in the past, I just don't see the purpose of it).

•Has probably been mentioned, but the BB/SB get reversed in some games that break from 3 handed to HU (LHE).

•Card translucency displays for Omaha showdowns make it tough to see the cards which were not played.

Quote:
Originally Posted by Breich
Here's a bug, idk if it's been reported yet.

Conditions:
  • Heads up on turn
  • Hero is out of position
  • Action goes check-bet-raise-raise

When the action is back to me, I can't click raise at all for a four-bet. The button is there, but it doesn't click/register. It happened twice to me last night, and I had to just call to stop the aciton.
+1 Had to click call with nuts on river (LHE).

Will post more if I find any.
08-18-2013 , 11:40 PM
Yeah there's lots of little things that are pretty bad that need to get fixed asap. Just saw a guy get auto-mucked when checked to and he timed out.

+1 sounds are terrible

No ability to make cards/tables/numbers bigger? Hard to see imo.


Don't know if it's a bug or I'm just not getting it, but when someone's all in and I try to reraise all in, I drag the slider bar all the way over, click raise, and it only makes a min raise. ???
08-18-2013 , 11:40 PM
Quote:
Originally Posted by InFlnlte
Didn't read thru all the thread but there should be an permanent setting option to auto muck or just not have it uncheck every time you go to another table.

The "Fold to any" checkbox shouldn't mean call preflop, right? lol

Also the lag is bad. I was betting, nothing would happen, I clicked it again and then all of a sudden opponent raised, I reraised, etc....
Agreed - we're working on it
08-18-2013 , 11:40 PM
Quote:
Originally Posted by Jack Bando
How is the daily top up calculated? Is it once per calendar day or once every 24 hours?
Calendar day
08-18-2013 , 11:41 PM
What happens to those that chip dump? I caught two people....
08-18-2013 , 11:43 PM
Quote:
Originally Posted by westhoff
No ability to make cards/tables/numbers bigger? Hard to see imo.
try zooming in with CTRL + +/-
08-18-2013 , 11:43 PM
Quote:
Originally Posted by InFlnlte
What happens to those that chip dump? I caught two people....
Please email support (use Contact Us page) with usernames - it will be investigated.
08-18-2013 , 11:45 PM
TERRY15 and MEGMEG - TERRY15 getting the chips.
08-18-2013 , 11:46 PM
Quote:
Originally Posted by InFlnlte
Add some 6max NLH and PLO. This site seems to easy to chip dump on, what security measures are put in place for that? Seems like we can predict the future and how this site will be no more in the future.
In addition to several measures that aren't public, we regularly audit the play of auction winners and a random sample of other players. Chip dumping is very easy to spot. Those who violate the terms of service risk a permanent ban and forfeiture of chips and cash.
08-18-2013 , 11:47 PM
Quote:
Originally Posted by InFlnlte
TERRY15 and MEGMEG - TERRY15 getting the chips.
Thank you - in the future please PM me or use Contact Us page - innocent until proven guilty and all. Not like Russia.
08-18-2013 , 11:53 PM
Quote:
Originally Posted by LiveAce Lori
Thank you - in the future please PM me or use Contact Us page - innocent until proven guilty and all. Not like Russia.
Was on table Alnilam, one of the hand #'s was #37146. I got a video too, if these guys are still there, joke site.
08-18-2013 , 11:53 PM
Quote:
Originally Posted by LiveAce Lori
try zooming in with CTRL + +/-
Awesome!

Lori, you're doing a great job communicating with us here. Much appreciated!
08-19-2013 , 12:03 AM
Quote:
Originally Posted by InFlnlte
Was on table Alnilam, one of the hand #'s was #37146. I got a video too, if these guys are still there, joke site.
If they didn't shut them down 8 minutes after getting the names, it's a joke site?
08-19-2013 , 12:27 AM
Quote:
Originally Posted by Bobo Fett
If they didn't shut them down 8 minutes after getting the names, it's a joke site?
Just need time to do our own investigation that's all. Until the investigation is complete there is a freeze on any cash payouts to those accounts.

Last edited by LiveAce Lori; 08-19-2013 at 12:29 AM. Reason: I think Bobo was leaping to our aid there - if so - thanks!
08-19-2013 , 12:29 AM
Quote:
Originally Posted by westhoff
Awesome!

Lori, you're doing a great job communicating with us here. Much appreciated!
Thanks...sometimes people forget we're not giant PokerStars with hundreds of employees...

      
m