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Old 08-22-2013, 09:22 AM   #226
Frank Sobotka
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Re: ***Official LiveAce Support Thread*** Play poker legally in many US states

Is there anyway to just buy a month's membership with your cash balance? I would be more than willing to buy a month for $30 from my balance in lieu of cashing it out.
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Old 08-22-2013, 10:09 AM   #227
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Re: ***Official LiveAce Support Thread*** Play poker legally in many US states

Quote:
Originally Posted by Frank Sobotka View Post
Is there anyway to just buy a month's membership with your cash balance? I would be more than willing to buy a month for $30 from my balance in lieu of cashing it out.
Frank we're working to offer that in the future - right now check and Dwolla are the methods to purchase Club Live memberships (works a bit differently because its meant to be recurring).

Moving funds from your Cash Account to Dwolla is very fast (same day typically) - so you could easily cash out to Dwolla then use the Dwolla funds to purchase membership. Realize its an extra step right now - we hope to eliminate that in the future.

You can purchase chip packages immediately with your cash balance or Dwolla.
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Old 08-22-2013, 10:10 AM   #228
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Re: ***Official LiveAce Support Thread*** Play poker legally in many US states

Quote:
Originally Posted by InFlnlte View Post
Blinds 1/2, I raise to 7, super short stack goes all in for 8 total, big blind calls, and its back on me and I have the ability to raise - which I shouldn't I believe.
Both glitches you mentioned are noted and have been added to our ticket list.
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Old 08-22-2013, 10:33 AM   #229
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Re: ***Official LiveAce Support Thread*** Play poker legally in many US states

Quote:
Originally Posted by InFlnlte View Post
A few days ago, I reported a chip dumping incident that I witnessed here in this thread. Sorry if this is against the forum rules and if its hurting the two party's reputation but I just want to know from people on here if this is chip dumping or not.

Mod edit: I'm removing the remainder of this for now, for further discussion.
To follow up on this, we have conducted a full and thorough investigation. A couple points to note : this did not take place on a consistent basis over time (it was essentially one short session), neither player has played since 8/19, neither player has won or even bid in an auction.

While we are not instituting a permanent, lifetime ban at this point we have issued a formal warning and deducted the Live Chips created during this session from the player's account (only 1 player won Live Chips).

Please keep us informed of this type of behavior in the future so we can investigate it.
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Old 08-22-2013, 10:36 AM   #230
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Re: ***Official LiveAce Support Thread*** Play poker legally in many US states

Quote:
Originally Posted by LiveAce Lori View Post
To follow up on this, we have conducted a full and thorough investigation. A couple points to note : this did not take place on a consistent basis over time (it was essentially one short session), neither player has played since 8/19, neither player has won or even bid in an auction.

While we are not instituting a permanent, lifetime ban at this point we have issued a formal warning and deducted the Live Chips created during this session from the player's account (one 1 player won Live Chips).

Please keep us informed of this type of behavior in the future so we can investigate it.
Thanks
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Old 08-22-2013, 12:38 PM   #231
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Re: ***Official LiveAce Support Thread*** Play poker legally in many US states

What is this thing, a new poker site? You can play ring games and cash out?
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Old 08-22-2013, 12:53 PM   #232
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Re: ***Official LiveAce Support Thread*** Play poker legally in many US states

LiveAce ‏@LiveAcePoker 9m
Congrats to DADDYDMC - winner of today's Ringer 1,000 Chip package for LIKING us on Facebook!
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Old 08-22-2013, 12:54 PM   #233
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Re: ***Official LiveAce Support Thread*** Play poker legally in many US states

Quote:
Originally Posted by vorsybl View Post
What is this thing, a new poker site? You can play ring games and cash out?
Yes - try it free today and see what everyone's talking about
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Old 08-22-2013, 01:52 PM   #234
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Re: ***Official LiveAce Support Thread*** Play poker legally in many US states

what happened to hand history?
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Old 08-22-2013, 02:02 PM   #235
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Re: ***Official LiveAce Support Thread*** Play poker legally in many US states

Quote:
Originally Posted by apkrnewb View Post
what happened to hand history?
Probably your introductory one week free "Club Live" membership has expired, and you've been downgraded to 'Basic membership".
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Old 08-22-2013, 02:05 PM   #236
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Re: ***Official LiveAce Support Thread*** Play poker legally in many US states

AHHH that explains why i have lost 4 buyins in the last 2 days to quads and straight flushes.
The hand history is there when i pick the table but as soon as i buy in its gone!
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Old 08-22-2013, 03:26 PM   #237
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Re: ***Official LiveAce Support Thread*** Play poker legally in many US states

Quote:
Originally Posted by LiveAce Lori View Post
Yes - try it free today and see what everyone's talking about
If it's free how does anyone win any money?
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Old 08-22-2013, 03:40 PM   #238
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Re: ***Official LiveAce Support Thread*** Play poker legally in many US states

Quote:
Originally Posted by vorsybl View Post
If it's free how does anyone win any money?
Read:
http://forumserver.twoplustwo.com/28...tates-1362162/
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Old 08-22-2013, 03:53 PM   #239
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Re: ***Official LiveAce Support Thread*** Play poker legally in many US states

Thanks but I still don't get it. I'll try it when I get home from work.
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Old 08-22-2013, 04:51 PM   #240
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Re: ***Official LiveAce Support Thread*** Play poker legally in many US states

Can someone explain the chip value in the near future?

Does 6.8 cents per chip sound about right?
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Old 08-22-2013, 05:05 PM   #241
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Re: ***Official LiveAce Support Thread*** Play poker legally in many US states

Huh? that's way off, it's like half that
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Old 08-22-2013, 05:19 PM   #242
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Re: ***Official LiveAce Support Thread*** Play poker legally in many US states

I divided it the wrong way, $1=680 chips.

Last edited by H3llPhilmuth; 08-22-2013 at 05:35 PM.
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Old 08-22-2013, 07:31 PM   #243
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Re: ***Official LiveAce Support Thread*** Play poker legally in many US states

Quote:
Originally Posted by H3llPhilmuth View Post
I divided it the wrong way, $1=680 chips.
That's way off too, how are you coming up with that?
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Old 08-22-2013, 07:57 PM   #244
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Anyone finding it impossible to play from their phone? Using chrome on my galaxy S2 is impossible. Even with full 4G service, no other running apps, and an empty browser history, it lags me out. I tried the Opera browser, but it does not refresh/support Liveace. Anyone find a solution for this? I feel like a galaxy S2 should be more than adequate for such a site, but I may be wrong...

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Old 08-22-2013, 08:42 PM   #245
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Re: ***Official LiveAce Support Thread*** Play poker legally in many US states

Quote:
Originally Posted by berksonz View Post
That's way off too, how are you coming up with that?
Based on $20 a month membership.
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Old 08-22-2013, 09:01 PM   #246
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Re: ***Official LiveAce Support Thread*** Play poker legally in many US states

Quote:
Originally Posted by Ayrayray View Post
Anyone finding it impossible to play from their phone? Using chrome on my galaxy S2 is impossible. Even with full 4G service, no other running apps, and an empty browser history, it lags me out. I tried the Opera browser, but it does not refresh/support Liveace. Anyone find a solution for this? I feel like a galaxy S2 should be more than adequate for such a site, but I may be wrong...

Sent from my SGH-T989 using 2+2 Forums
We have been able to play with several versions of Android devices - we'll look into issues with the Galaxy S2.
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Old 08-22-2013, 09:12 PM   #247
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Re: ***Official LiveAce Support Thread*** Play poker legally in many US states

So by signing up we receive:
Signup Chip Award - 1,600
Monthly Chip Award - 1,600
Daily Top-Up Reload - 400 Chips

Is the daily Top-up Reload unlimited? Say we bust 400 chips everyday, can we reload once a day for 30 straight days?

Last edited by Banned4lyfe; 08-22-2013 at 09:26 PM.
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Old 08-22-2013, 09:55 PM   #248
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Re: ***Official LiveAce Support Thread*** Play poker legally in many US states

We posted full charts for our 8/17 and 8/16 auctions in the NVG thread. Please see NVG for the full discussion.
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Old 08-22-2013, 10:03 PM   #249
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Re: ***Official LiveAce Support Thread*** Play poker legally in many US states

Quote:
Originally Posted by Banned4lyfe View Post
So by signing up we receive:
Signup Chip Award - 1,600
Monthly Chip Award - 1,600
Daily Top-Up Reload - 400 Chips

Is the daily Top-up Reload unlimited? Say we bust 400 chips everyday, can we reload once a day for 30 straight days?
You can reload every day so long as your combined chip balance (RC+LC) is below 400. If you have 50 RCs and 500 LCs, for example, you cannot top up. If you have 0 RCs and 500 LCs - you also cannot top up.

If you had 200 RCs and 100 LCs you could top up to 400 RCs (we don't count the 100 LCs against the total).
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Old 08-23-2013, 12:21 AM   #250
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Re: ***Official LiveAce Support Thread*** Play poker legally in many US states

have dwolla instant payments been fixed yet? Withdrew on Monday, and has been in my acc since Monday but still hasn't cleared after 3 days so should be tomorrow but still...once dwolla payments r able to be sent instantly without clearing it should be much quicker.
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