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Old 08-14-2013, 09:01 AM   #1
LiveAce Lori
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***Official LiveAce Support Thread*** Play poker legally in many US states

LiveAce is the most exciting way to play U.S. online poker legally and win cash and prizes while earning valuable game experience. We offer ring games, not tournaments, available on your desktop, tablet or smart phone with no software to download.



DAILY CASH GIVEAWAYS - Win $500 every weekday and $1,000 on the weekends



If you want to play competitive ring games as well as have the ability to win real money, LiveAce is your home. See you at the tables!

This is our official thread. I'm Lori, here to answer all your questions and address any issues!

LiveAce Lori




Last edited by Professionalpoker; 08-14-2013 at 12:02 PM.
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Old 08-14-2013, 11:14 AM   #2
kjavia795
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re: ***Official LiveAce Support Thread*** Play poker legally in many US states

Love the idea, much better than nlop or some of the other legal options out there. Keep it up!
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Old 08-14-2013, 11:30 AM   #3
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re: ***Official LiveAce Support Thread*** Play poker legally in many US states

Any plans to expand beyond the 32 current states? more specifically, MA
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Old 08-14-2013, 12:29 PM   #4
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re: ***Official LiveAce Support Thread*** Play poker legally in many US states

game keeps crashing
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Old 08-14-2013, 12:47 PM   #5
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re: ***Official LiveAce Support Thread*** Play poker legally in many US states

Nathan - what system/device are you using? Android? Safari on PC? This can help us identify the issue. Right now I see 4 tables going.
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Old 08-14-2013, 12:48 PM   #6
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re: ***Official LiveAce Support Thread*** Play poker legally in many US states

Quote:
Originally Posted by TBadr View Post
Any plans to expand beyond the 32 current states? more specifically, MA
We'd love to be in more states - its a function of the state sweepstakes laws. These are the states we're able to offer the game in as of today.
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Old 08-14-2013, 12:52 PM   #7
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re: ***Official LiveAce Support Thread*** Play poker legally in many US states

Quote:
Originally Posted by LiveAce Lori View Post
Nathan - what system/device are you using? Android? Safari on PC? This can help us identify the issue. Right now I see 4 tables going.
im using PC and IE9
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Old 08-14-2013, 01:07 PM   #8
upgrade
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re: ***Official LiveAce Support Thread*** Play poker legally in many US states

is this us only ?
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Old 08-14-2013, 01:37 PM   #9
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re: ***Official LiveAce Support Thread*** Play poker legally in many US states

button reaction seems a tad slow

a sound confirming you clicked a button would be nice
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Old 08-14-2013, 01:56 PM   #10
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re: ***Official LiveAce Support Thread*** Play poker legally in many US states

in sb, click "fold to any" and I complete.

edit: apparently this also happens from the button

Last edited by Banned4lyfe; 08-14-2013 at 02:08 PM.
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Old 08-14-2013, 02:14 PM   #11
LiveAce Lori
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re: ***Official LiveAce Support Thread*** Play poker legally in many US states

Quote:
Originally Posted by Banned4lyfe View Post
in sb, click "fold to any" and I complete.

edit: apparently this also happens from the button
use check/fold preflop. post-flop the Fold to any is activated.
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Old 08-14-2013, 04:06 PM   #12
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re: ***Official LiveAce Support Thread*** Play poker legally in many US states

Any chance of heads up tables being added?
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Old 08-14-2013, 04:53 PM   #13
blobbloblob
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re: ***Official LiveAce Support Thread*** Play poker legally in many US states

Looks fun and a cool idea, but I can't play here for a living
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Old 08-14-2013, 04:58 PM   #14
LiveAce Lori
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re: ***Official LiveAce Support Thread*** Play poker legally in many US states

Quote:
Originally Posted by NFerno View Post
Any chance of heads up tables being added?
Its something we're considering...let us know what other types of tables/games you're interested in and we'll see if we can make it happen.
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Old 08-14-2013, 05:21 PM   #15
kenealy13
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re: ***Official LiveAce Support Thread*** Play poker legally in many US states

Quote:
Originally Posted by LiveAce Lori View Post
Its something we're considering...let us know what other types of tables/games you're interested in and we'll see if we can make it happen.
Any HU or 6 Max tables would be great. As with any poker room (live or otherwise), the more options the better.

I thought the layout/design/graphics were pretty bad. But not sure what expectations I had considering it's new and web based. The game flow was awful too.

I have 21 in live chips. Hoping to score that $500 on the next auction!
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Old 08-14-2013, 06:08 PM   #16
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re: ***Official LiveAce Support Thread*** Play poker legally in many US states

you can't muck hands?
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Old 08-14-2013, 07:09 PM   #17
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re: ***Official LiveAce Support Thread*** Play poker legally in many US states

HH edited for brevity ...

Hand #1457: Omaha Pot Limit (1/2) 2013-08-14 18:15:02+00:00
Table 'Algedi' 9-max Seat #9 is the button

SB: posts small blind 1
BB: posts big blind 2
*** HOLE CARDS ***
Dealt to OBVBOGUS [Ad 7s Tc Qd]
UTG: folds
UTG+1: folds
OBVBOGUS: raises 1 to 3

I clicked "Raise 1/2 Pot"

First, I think the pot size should be calculated after calling the Big Blind, so a half pot raise should be 2.5 chips, so rounding down its 2 chips so I should be raising to 4 chips.

But more importantly, the min raise should be 2X. I shouldn't be allowed to raise 1 to 3 chips.

Last edited by Mike Haven; 08-15-2013 at 09:19 AM.
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Old 08-14-2013, 07:35 PM   #18
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re: ***Official LiveAce Support Thread*** Play poker legally in many US states

Quote:
Originally Posted by LiveAce Lori View Post
Nathan - what system/device are you using? Android? Safari on PC? This can help us identify the issue. Right now I see 4 tables going.
I am using an HP desktop w/ IE 10. I open a table start playing, then the window closes with no warning.
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Old 08-14-2013, 08:00 PM   #19
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re: ***Official LiveAce Support Thread*** Play poker legally in many US states

Looks great so far, have played on ipad and laptop and gameplay is smooth. But I am having trouble with sound on ipad. I don't appear to hear anything.
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Old 08-14-2013, 08:24 PM   #20
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re: ***Official LiveAce Support Thread*** Play poker legally in many US states

Quote:
Originally Posted by idun215 View Post
you can't muck hands?
go to Options in the upper right of any table
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Old 08-14-2013, 08:25 PM   #21
LiveAce Lori
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re: ***Official LiveAce Support Thread*** Play poker legally in many US states

Quote:
Originally Posted by sero View Post
Looks great so far, have played on ipad and laptop and gameplay is smooth. But I am having trouble with sound on ipad. I don't appear to hear anything.
Glad you like the look thanks - unfortunately we are not able to offer sound to iPad users
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Old 08-14-2013, 08:26 PM   #22
LiveAce Lori
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re: ***Official LiveAce Support Thread*** Play poker legally in many US states

Quote:
Originally Posted by jnukem View Post
I am using an HP desktop w/ IE 10. I open a table start playing, then the window closes with no warning.
Try using Chrome or Firefox - they're a lot more reliable than IE. Sorry to throw IE under the bus but that browser is notoriously difficult to program for. Some sites don't support it at all.
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Old 08-14-2013, 09:33 PM   #23
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re: ***Official LiveAce Support Thread*** Play poker legally in many US states

Can you get extra benefits by signing up through an affiliate?

Do you currently have affiliates?

If so, are there any advantages to signing up directly through your site or by signing up through an affiliate?

If not, will it be possible to get benefits this way in the future?
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Old 08-14-2013, 09:50 PM   #24
LiveAce Lori
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re: ***Official LiveAce Support Thread*** Play poker legally in many US states

Quote:
Originally Posted by scaryfast View Post
Can you get extra benefits by signing up through an affiliate?

Do you currently have affiliates?

If so, are there any advantages to signing up directly through your site or by signing up through an affiliate?

If not, will it be possible to get benefits this way in the future?
The only thing we have resembling affiliates so far is friend referrals. Refer a friend and both you and your friend get 100 regular chips (a $2.49 value) after they play their first hand. We may add more ways to earn chips in the future.
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Old 08-14-2013, 09:55 PM   #25
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re: ***Official LiveAce Support Thread*** Play poker legally in many US states

Congrats to all the bidders and particularly the 25 winners who shared the $500. We do it again in less than 24 hours.
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