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***Official LiveAce Support Thread*** Play poker legally in many US states ***Official LiveAce Support Thread*** Play poker legally in many US states

08-20-2013 , 11:13 PM
Quote:
Originally Posted by Jack Bando
Anyone in here who uses Dwolla:How long does it take to clear? I had LiveAce send me money yesterday afternoon and it's pending.
Jack - we are working on instant payments to Dwolla accounts - that functionality should be here this week. The funds we sent today should hit your account in 4 business days at the latest.
08-20-2013 , 11:34 PM
Quote:
Originally Posted by apkrnewb
it does not come up in a search do you happen to have the link
really making me work for it today!

In addition to several measures that aren't public, we regularly audit the play of auction winners and a random sample of other players. Chip dumping is very easy to spot. Those who violate the terms of service risk a permanent ban and forfeiture of chips and cash.
08-20-2013 , 11:53 PM
Quote:
Originally Posted by westhoff
noticed the hand history bug

think it's after there's an all in, the streets left to play don't show up

like all in on flop, I don't see the turn or river in the HH

if it's on turn then don't see river
Quote:
Originally Posted by LiveAce Lori
On the converter site are you clicking the "Show Results" box? If you could PM me a hand history with the bug or use Contact Us page to submit would be very helpful.
sorry i dont see a "show results" box? When I click hand history at the table, it opens up a tab in firefox and i browse through the hands and whenever there's an all in, the cards after that don't show up.
08-21-2013 , 12:25 AM
Quote:
Originally Posted by westhoff
sorry i dont see a "show results" box? When I click hand history at the table, it opens up a tab in firefox and i browse through the hands and whenever there's an all in, the cards after that don't show up.
Ok I thought you were referring to a 3rd party converter site output.

Our Hand History should show cards...again if you can send an example from an actual hand where you experienced the error it would be very helpful.
08-21-2013 , 01:13 AM
Quote:
Originally Posted by LiveAce Lori
We'd love to see more Limit as well - be brave and try sitting at a new table - you'd be surprised how quickly a new player may sit down.
I played mostly full Limit Hold'em tables at the weekend in the late evening, eastern US time. Ive not been available to play since, but as Lori says, if you start a table (especially at prime times) you might soon find a few players to fill the table.
08-21-2013 , 05:14 AM
Not sure if this has been said already but there have been several times where I've clicked call/raise and the button just doesn't respond, leading me to time out and auto-fold (when it happens with big hands it's pretty annoying although I assume it's happening to everyone equally... but still). Probably worth fixing
08-21-2013 , 07:03 AM
Quote:
Originally Posted by LiveAce Lori
really making me work for it today!

In addition to several measures that aren't public, we regularly audit the play of auction winners and a random sample of other players. Chip dumping is very easy to spot. Those who violate the terms of service risk a permanent ban and forfeiture of chips and cash.
no i just asked for a link! do we post names and screen shots here or what do we do?
08-21-2013 , 08:29 AM
Quote:
Originally Posted by apkrnewb
no i just asked for a link! do we post names and screen shots here or what do we do?
Quote:
Originally Posted by LiveAce Lori
Please email support (use Contact Us page) with usernames - it will be investigated.
.
08-21-2013 , 10:46 AM
Im really enjoying the 60bb stack, I guess mainly because no one buys in for less. I wouldnt mind 100bb but the min buyin should be at least 50bb or 60bb. Maybe have two different kinds of tables. Also, please add 6-max as soon as possible. I stop playing when tables get full.
08-21-2013 , 10:59 AM
Quote:
Originally Posted by Breich
Any word on fixing the limit holdem bankroll reqhirements? Also, going from 4/8 to 20/40 is a huge jump. Any chance of adding either 8/16 or 10/20?

Sent from my XT907
We hope you're seeing improvements in the product already. Over the past few days we've updated the software for:

* As per above added 10-20 Limit and recast the bankroll requirements for all Limit games above 2-4: now 100BB (still 500BB for NL/PLO)

* Muck winning/losing hand is now default

* Added message about Chrome/Firefox as preferred browser during new user signup (less timeouts/issues on tables which affects all users)

* Fixed errors affecting raise button on some browsers
08-21-2013 , 12:23 PM
Please get rid of the sound when when a new player sits at one of your tables. This is very distracting, and completely unnecessary.

+1 to having a longer pause as the board runs out when players are all-in pre-flop.

Also, will you consider implementing an option to use a 4-color deck.

Thank you!
08-21-2013 , 03:21 PM
Quote:
Originally Posted by InFlnlte
Also, please add 6-max as soon as possible. I stop playing when tables get full.
Yes! Let's get some 6-max tables ASAP.

Thanks for all your help Lori. Keep up the good work.
08-21-2013 , 03:52 PM
Agree that 4-color deck option would be great. Also, 6-max player tables would be amazing if they were 100 big blinds deep. I'm not sure how well it would work out at 60 big blinds. I feel like everyone would just sit there and rebuy constantly. I suppose 60 big blind stacks would work in 6-max if there was an auto-rebuy feature.
08-21-2013 , 09:24 PM
# of winners and lowest accepted bid rates r going up and up let's hope not too steep...

Instant dwolla payouts will be much appreciated whenever they get that fixed, received mine on Monday and still hasn't cleared but should be soon, will post when it does for reference for everyone.
08-21-2013 , 10:02 PM
If there are 3 people playing, and one busts, the button when heads up is in the wrong spot.
08-21-2013 , 10:13 PM
lowest bid was 46.67 and I bid 46.15.

Lori, call Ben Bernanke and tell him that inflation is running rampant on LiveAce. Let's tighten up the chip supply.
08-21-2013 , 10:18 PM
Quote:
Originally Posted by InFlnlte
If there are 3 people playing, and one busts, the button when heads up is in the wrong spot.
The same happens when playing HU and someone joins.
08-21-2013 , 10:18 PM
Quote:
Originally Posted by InFlnlte
If there are 3 people playing, and one busts, the button when heads up is in the wrong spot.
yeah i've had this problem too
08-21-2013 , 10:27 PM
Quote:
Originally Posted by westhoff
yeah i've had this problem too
Yes we're working on it thanks.
08-21-2013 , 10:46 PM
I played on sub sites sweepstakes sites .nlop ~bankrupted Grinders 100 percent legal closed down left owing players thousands of dollars. Faceup gaming owed me several hundred still running but welching all its players on money won. Waste of time imo . It is 100 percent legal also 100 percent legal for sites not to pay out players and go bankrupt which is precisely what a lot of these sweepstakes sites have done.
08-21-2013 , 10:50 PM
A few days ago, I reported a chip dumping incident that I witnessed here in this thread. Sorry if this is against the forum rules and if its hurting the two party's reputation but I just want to know from people on here if this is chip dumping or not.

Mod edit: I'm removing the remainder of this for now, for further discussion.

Last edited by Bobo Fett; 08-22-2013 at 01:02 AM.
08-21-2013 , 11:17 PM
InFinite, that music really undercuts your point a bit for me. The first hand is really odd, but seeing the last hand I can't discount xxx is just bluffing big

Last edited by Bobo Fett; 08-22-2013 at 12:52 AM. Reason: Removed name.
08-21-2013 , 11:33 PM
I wanted to mute the original sound but didn't know exactly how to do it, so I put a music over it but idk whatever. I'm not gonna mess with it anymore - mute sound!
08-21-2013 , 11:49 PM
Rebuy glitch: I got below 120 to 93. Pressed rebuy of 27 after a hand was over and didn't get it. Then I won the next hand, was upto 151, and the 27 added on to it.
08-22-2013 , 01:09 AM
Blinds 1/2, I raise to 7, super short stack goes all in for 8 total, big blind calls, and its back on me and I have the ability to raise - which I shouldn't I believe.

      
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