I watched at 1am EST (Jan 18th) that my Total Rakeback number updated from $1 and changed to "$6.64". However, my Available Rakeback number (next to redeem) did NOT change. When I check my payment history, it says that thisweek I have only redeemed $2.15 in rakeback but it says I've earned $6.64. Yet the redeem amount is $0.00
Also, a question about bonuses.
Should I only "release" the deposit bonus right near the end of the rakeback cycle AFTER releasing the rakeback? That way the released bonus isn't deducted from my rakeback because the cycle begins anew the next day. Seems weird that you'll be penalized for doing things in the opposite order. Am I understand this correctly?
The support guys tell me to email
rakeback@blackchippoker.eu but the email bounces. Lol.