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***OFFICIAL BlackChipPoker Thread*** (or see WPN sub-forum above) ***OFFICIAL BlackChipPoker Thread*** (or see WPN sub-forum above)

03-26-2013 , 01:10 PM
Quote:
Originally Posted by LookBehindYou
I've never had a tourney lobby simply disappear and not allow me to play or enter the tourney, but I've had had some tourney tables not load up on their own and I've had to go into the tourney lobby to take my seat a couple of times. Its a pain in the ass if your multi-tabling, considering you could always forget that you registered for that tourney/satellite and just lose that $ without even playing.
this must of been what happened. I'm pretty pissed off as support just gave me the run around and is basically blaming pokertracker 4.


Thank you very much for playing at blackchippoker; we really appreciate having you as one of our valued customers.

Unfortunately after the manager review, we could not find any problems with the servers on our end at the time that $24 TID 1028768 was played, we saw that the other player on this one did not have any problem.

We would like to provide you some information what can be causing this problem in your computer or internet connection, so this will not happen again in the future, and you will have the chance to play in the same way than the rest of our players.
Just for you to know, any web site works with internet packages coming and going from servers to the clients computers and vice versa, so if there is any delay or blockage on the way, the information will not display on any computer, now our software is a very heavy one, and will have that behavior if:

The player Computer RAM is compromise or the internet connection is slow.
Or:

• Don’t use any wireless internet connection.
• Do not play or have any other web site open simultaneously while you are playing tournaments.
• Try not to have too many poker tables opened while playing tournaments.
• Please make sure your pop up blocker is enabling.
• Try your best to use any other internet browser than Internet explorer, since IE is giving issues.
• Try not to play if your internet connection is slow.
• Do not use any poker software tool.
• If your computer was turned on for a long period of time is better to restart it or manually delete any cookies stored.
•Make sure you have the latest Adobe reader Flash player.


so I don't think i'm going to be playing that much any more
03-26-2013 , 01:46 PM
Sorry, I know this question has been asked before but I used search and sifted through the thread and can't find it. Can somebody give me the answer to when someone should use the 27 percent rakeback versus use blackchhip benefits.

Thanks.
03-26-2013 , 02:49 PM
This is pretty concerning... I clicked cashier and then clicked the live chat button and someone else's name and email address were filled in where my information should be. How and why am I able to see another player's information?
03-26-2013 , 02:51 PM
Quote:
Originally Posted by mlo4sho
This is pretty concerning... I clicked cashier and then clicked the live chat button and someone else's name and email address were filled in where my information should be. How and why am I able to see another player's information?
Happened to me more than once and ive seen other posts itt about that.Not sure what explanations been given though.
03-26-2013 , 02:57 PM
Quote:
Originally Posted by ikrushlots
Sorry, I know this question has been asked before but I used search and sifted through the thread and can't find it. Can somebody give me the answer to when someone should use the 27 percent rakeback versus use blackchhip benefits.

Thanks.

When they rake < 3k month.


--
Kahn
03-26-2013 , 03:02 PM
Quote:
Originally Posted by hankwhite69
Happened to me more than once and ive seen other posts itt about that.Not sure what explanations been given though.
Yeah, pretty unacceptable imo. I just saw the information (full name/email address) of someone posting ITT. It may not be a huge deal but just the fact that a mix-up like this can happen is quite alarming.
03-26-2013 , 03:06 PM
Quote:
Originally Posted by mlo4sho
Yeah, pretty unacceptable imo. I just saw the information (full name/email address) of someone posting ITT. It may not be a huge deal but just the fact that a mix-up like this can happen is quite alarming.
would be nice to hear an explanation from a BCP rep
03-26-2013 , 03:43 PM
Quote:
Originally Posted by ikrushlots
Sorry, I know this question has been asked before but I used search and sifted through the thread and can't find it. Can somebody give me the answer to when someone should use the 27 percent rakeback versus use blackchhip benefits.

Thanks.
choose 27% rakeback unless you know for sure you will regularly be raking 3k+ a month
03-26-2013 , 04:21 PM
are there many ROW players still here since the move from Merge -> WPN? The software/traffic isn't quite as good, so what reasons are you still here? Is the debit card for quicker cashouts enough for you?
03-26-2013 , 05:54 PM
Quote:
Originally Posted by WSPreadHead
are there many ROW players still here since the move from Merge -> WPN? The software/traffic isn't quite as good, so what reasons are you still here? Is the debit card for quicker cashouts enough for you?
only american site u can play on - but it just tilts me so much to play there. The fact that I lost this $24 with out being able to play - and support doing nothing about it just baffles me. The site basically ATE my money..... I cashed out most of my $$$

At one point I had close to $1,500 on there - now I have like $200 after multiple cash outs. At least they are fast at sending you checks
03-26-2013 , 05:57 PM
Quote:
Originally Posted by djevans
only american site u can play on - but it just tilts me so much to play there. The fact that I lost this $24 with out being able to play - and support doing nothing about it just baffles me. The site basically ATE my money..... I cashed out most of my $$$

At one point I had close to $1,500 on there - now I have like $200 after multiple cash outs. At least they are fast at sending you checks
I see you are from Virginia... I was wondering why any ROW players would be here (when they could play the much bigger networks)
03-26-2013 , 06:56 PM
Quote:
Originally Posted by djevans
I was unable to play a $24 hyper turbo I registered for.

Basically I registered for a hyper turbo - a $24 one - I was waiting for a while - and all of a sudden it disappears and eats my money. I contact support and they say it started and I was disconnected. That is very odd because I playing cash tables and a $6 hyper turbo at the same time.

I got in a very heated debate with support and they said they will have a supervisor email me. Just be very cautious playing these. This is very unfortunate and tilting at the same time.

i sent them a copy of my PT4 Tourney history and it shows a total of 29 hyper turbos that I played today. I played them all except a $24 hyper turbo that I registered for. That one never registered on my Poker tracker - A window never popped up for me, and the site basically ate my money.


HAS any one else encountered this?? I know this is very rare as I played 29 out of 30 tourneys today - but has this happened to any one else? Please let me or support know.
Quote:
Originally Posted by LookBehindYou
I've never had a tourney lobby simply disappear and not allow me to play or enter the tourney, but I've had had some tourney tables not load up on their own and I've had to go into the tourney lobby to take my seat a couple of times. Its a pain in the ass if your multi-tabling, considering you could always forget that you registered for that tourney/satellite and just lose that $ without even playing.
Yeah, it has happened very rarely for me, but I can confirm at least once in the last few weeks I had multiple MTTs that I had registered for in advance, and while playing 1 or 2 others at the time, did not realize that one of the advance sign-ups did not open up. Just was lucky I noticed it on my own sometime before I was blinded off a ton.
03-26-2013 , 09:46 PM
What price is bcp selling for on here and how are withdrawls wu and checks thanx?
03-26-2013 , 09:47 PM
Quote:
Originally Posted by WSPreadHead
I see you are from Virginia... I was wondering why any ROW players would be here (when they could play the much bigger networks)

I'm a ROW player and I play here, and all of the top 4 US facing networks. The reason is game quality.


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Kahn
03-26-2013 , 10:03 PM
Quote:
Originally Posted by djevans
only american site u can play on
Umm, no.
03-26-2013 , 10:47 PM
Quote:
Originally Posted by justineazy
What price is bcp selling for on here and how are withdrawls wu and checks thanx?
.85 - .9 is typical depending on size/method/need for speed


Insofar as withdrawals and checks, see the official Winning Poker Network cashier thread.


--
Kahn
03-26-2013 , 11:55 PM
software is trash, if u plan on playing on this site, don't.
03-27-2013 , 04:54 AM
i dont mind the software its not too bad in my opinion im going to play here and check it out thanks kahn
03-27-2013 , 05:24 AM
Quote:
Originally Posted by WSPreadHead
I see you are from Virginia... I was wondering why any ROW players would be here (when they could play the much bigger networks)
Fishes from the US and private promotions.
03-27-2013 , 02:37 PM
I will try once again here since neither or or FB gets a response to the question...

Status of any O8 tournaments? Even if its just one? I believe the MOSS tournaments all went over the GTD...not sure why I am not getting an answer on this here or FB??
03-27-2013 , 02:40 PM
Kahn, 39suited...

I assume you guys are playing nlhe cash games? There seems to be no real sng traffic and very little mtt action.
03-27-2013 , 02:49 PM
Thinking about exchange of player points and discovered BCP Store. Can you send an ipod touch to Russia or this is only for US-players? Asked support several hours ago but still no asnwer. May be anyone here knows?
03-27-2013 , 05:04 PM
I signed up at bcp about 2 weeks ago because I'm sick of locks lagging payouts. I emailed support to request rakebake also 2 weeks ago. I have heard nothing back from them. I have been waiting to deposit until my rakeback is set up. Is there a way to tell if they set me up with rakeback and maybe never emailed me?
03-27-2013 , 05:10 PM
Quote:
Originally Posted by atheist
I signed up at bcp about 2 weeks ago because I'm sick of locks lagging payouts. I emailed support to request rakebake also 2 weeks ago. I have heard nothing back from them. I have been waiting to deposit until my rakeback is set up. Is there a way to tell if they set me up with rakeback and maybe never emailed me?
http://www.blackchippoker.eu/poker-customer-support/ try live chat here
03-27-2013 , 05:38 PM
Quote:
Originally Posted by tradenine
Kahn, 39suited...

I assume you guys are playing nlhe cash games? There seems to be no real sng traffic and very little mtt action.
NLHE and PLO if some games run + HU SNG (no time and patience for 6max or full ring SNG). And no, I don't play any Beast tables as I would never be able to put in enough volume to get my share due to work reasons.

Quote:
Originally Posted by BigBadBabar
Or you can try to PM the BCP Rep with your details, he is usually pretty quick at getting back to ppl.

      
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