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Old 12-04-2012, 03:32 PM   #3256
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Re: ***OFFICIAL BlackChipPoker Thread***

Checks still arent working
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Old 12-04-2012, 03:37 PM   #3257
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Re: ***OFFICIAL BlackChipPoker Thread***

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Originally Posted by mcleod014 View Post
Any idea how to contact "Merge support".. Seems like BCP is just wiping their hands clean.
I don't know why you're angry. The mistake was corrected and you have your money. Just FYI I've not played on my Carbon account since February and my balance is still in tact.
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Old 12-04-2012, 03:38 PM   #3258
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Re: ***OFFICIAL BlackChipPoker Thread***

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Originally Posted by dj11 View Post
Verified overnight.
On the withdrawal page it says that for a prepaid card, email the docs to

debitcards@DigitalExchange.eu

which came back with a 5.1.1 error as an unknown user.

The race is on! After my original 9-20 request, can I get any cash by Xmas????

I think not...

I have had the same issue and already posted once itt about it, but no one even acknowledged it. I know there are some other big issues that are taking priority, but this seems pretty big to me considering it is one of the cash out methods and some people would like to have the card mailed asap. Just curious about who to email the kyc form.
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Old 12-04-2012, 03:39 PM   #3259
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Re: ***OFFICIAL BlackChipPoker Thread***

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Originally Posted by emitnulB View Post
I don't know why you're angry. The mistake was corrected and you have your money. Just FYI I've not played on my Carbon account since February and my balance is still in tact.
The mistake wasn't corrected. BCP is saying "sorry we won't give you your money contact Merge".
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Old 12-04-2012, 03:40 PM   #3260
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Re: ***OFFICIAL BlackChipPoker Thread***

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Originally Posted by BreakYaNeck View Post
Checks still arent working
Geez,I cashed so did my Mom yesterday, there both in processing, one for $900 and one for $685...
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Old 12-04-2012, 03:47 PM   #3261
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Re: ***OFFICIAL BlackChipPoker Thread***

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Originally Posted by mcleod014 View Post
The mistake wasn't corrected. BCP is saying "sorry we won't give you your money contact Merge".
I didnt get that vibe at all? Where are you readin that? What the posted said log in and play
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Old 12-04-2012, 03:53 PM   #3262
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Re: ***OFFICIAL BlackChipPoker Thread***

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Originally Posted by jshooter11 View Post
I have been trying to get my cashier page working on bcp for last 15 hrs. I have talked to10 diff people and still no solution that works. When i bring up the cashier page and click login the page basically goes all white with no info on it. Can I plz get help with this problem because its impossible for me to play there without being to even use cashier page plzplz plz help
Hi, if your screen name is longer than 20 characters (including the "bcp-") you wont be able to get into the cashier, but the techs are working frantically to get this fixed ASAP.

Last edited by BlackChipRep; 12-04-2012 at 04:13 PM.
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Old 12-04-2012, 03:57 PM   #3263
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Re: ***OFFICIAL BlackChipPoker Thread***

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Originally Posted by FieldsAve View Post
Geez,I cashed so did my Mom yesterday, there both in processing, one for $900 and one for $685...
Those probably arent actually processing
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Old 12-04-2012, 03:58 PM   #3264
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Re: ***OFFICIAL BlackChipPoker Thread***

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Originally Posted by drewwid View Post
Bump... Checked back in position on river, can't determine villains mucked cards even in hand history?? Have several instances where the hand history does not specify what hand was mucked when it should, similar to original post. What am i missing guys?
you're not missing anything, that's how it works on the entire network
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Old 12-04-2012, 04:11 PM   #3265
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Re: ***OFFICIAL BlackChipPoker Thread***

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Originally Posted by BreakYaNeck View Post
Checks still arent working
Thank you xxxxxxxx, your payout has been processed successfully for an amount of $USD 900.00 USD from your on-line gaming account under Account ID...

*snip*

Sweet, good luck rest of you guys, little over 24hrs

Last edited by Bobo Fett; 12-18-2012 at 03:16 PM. Reason: Removed info for privacy & security.
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Old 12-04-2012, 04:12 PM   #3266
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Re: ***OFFICIAL BlackChipPoker Thread***

Quote:
Originally Posted by mcleod014 View Post
The mistake wasn't corrected. BCP is saying "sorry we won't give you your money contact Merge".
According to that email from Nathan you still have 263 in your account. Is that a different number than the 260 that is "missing"? Is Nathan lying to you in that email? Have you tried to log in recently and check your balance?
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Old 12-04-2012, 04:22 PM   #3267
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Re: ***OFFICIAL BlackChipPoker Thread***

Quote:
Originally Posted by emitnulB View Post
According to that email from Nathan you still have 263 in your account. Is that a different number than the 260 that is "missing"? Is Nathan lying to you in that email? Have you tried to log in recently and check your balance?
Sigh....... really? Obviously the guy is posting the email from however long ago when he was told "Hey, you gotz some moniez" to show that they told him the money was there, but didn't mention the 180 day thing Merge used to take his money. C'mon man...
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Old 12-04-2012, 04:22 PM   #3268
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Re: ***OFFICIAL BlackChipPoker Thread***

Quote:
Originally Posted by FieldsAve View Post
Thank you xxxxxxxx, your payout has been processed successfully for an amount of $USD 900.00 USD from your on-line gaming account under Account ID bcp-nhtyu2fu.




As always you can visit our website at http://www.DigitalExchange.eu/. If you should experience any problems, please call our toll free numbers shown below:

Customer Services: 1-877-314-4195

Or, if you prefer, you can contact us via email at Cashier@DigitalExchange.eu.

Thank you for your patronage.
-The Staff at DigitalExchange-

2009075


Sweet, good luck rest of you guys, little over 24hrs
What was your payout method? Check?
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Old 12-04-2012, 04:24 PM   #3269
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Re: ***OFFICIAL BlackChipPoker Thread***

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Originally Posted by Six Finger Nate View Post
What was your payout method? Check?
I'd assume a check since he quoted someone saying "Checks still aren't working". Just a hunch though.
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Old 12-04-2012, 04:26 PM   #3270
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Re: ***OFFICIAL BlackChipPoker Thread***

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Originally Posted by Six Finger Nate View Post
What was your payout method? Check?
Yes, Bank Draft=check...
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