Two Plus Two Publishing LLC Two Plus Two Publishing LLC
 

Go Back   Two Plus Two Poker Forums > >

Notices

Internet Poker Discussions of Internet poker venues.

Reply
 
Thread Tools Display Modes
Old 10-20-2011, 06:41 PM   #101
39suited
But it was suited
 
39suited's Avatar
 
Join Date: Feb 2008
Location: Teh Internetz (non US)
Posts: 8,189
Re: Official Americas Cardroom Help Desk

Quote:
Originally Posted by Clever Nickname View Post
One more thing I noticed after putting in a bit longer of a session, there needs to be a way to prevent tables from grabbing focus every time the action is on you. It makes it very hard to take notes on a player while multitabling when you get pulled away every time you manage to get two words typed.
That is already possible. If you are at a table (also as observer), click on the symbol in upper left corner to access the options. Under General -> Game Options there is a check box for "Auto Switch between tables".
39suited is offline   Reply With Quote
Old 10-20-2011, 07:48 PM   #102
Clever Nickname
veteran
 
Clever Nickname's Avatar
 
Join Date: Mar 2005
Posts: 2,517
Re: Official Americas Cardroom Help Desk

Awesome, thanks! I totally didn't notice that.
Clever Nickname is offline   Reply With Quote
Old 10-21-2011, 03:58 AM   #103
Altitudes
centurion
 
Join Date: Apr 2010
Posts: 144
Re: Official Americas Cardroom Help Desk

Quote:
Originally Posted by Altitudes View Post
Maybe dude. I had a $0.25 ticket that I won for some feeder tournament, and also an $11 ticket that I couldn't play at the scheduled time. I asked support if they could either give me the ticket so I could play them at a different time, or the buyin amount in cash, and they said they couldn't. WTF?
Quote:
Originally Posted by 39suited View Post
Do you still have the TID or when it was supposed to take place? And who said that, live chat or support by email? Try to submit as much info as possible to the ACR Rep by PM on 2+2 and they will look into it, yesterday was a holiday at Costa Rica so they will just check in again today.
Sent the ACR Rep a PM yesterday, and he replied saying he sent the info to someone else higher up. I will post an update in here when I hear back.
Altitudes is offline   Reply With Quote
Old 10-21-2011, 04:01 PM   #104
39suited
But it was suited
 
39suited's Avatar
 
Join Date: Feb 2008
Location: Teh Internetz (non US)
Posts: 8,189
Re: Official Americas Cardroom Help Desk

I guess someone on Yatahay doesn't hate Pocket Queens as much right now, Bad Beat Jackpot just hit with Queens vs Kings on NL100 ... board Q-K-Q-K-7.
39suited is offline   Reply With Quote
Old 10-21-2011, 05:50 PM   #105
Who_Yaw
centurion
 
Join Date: Jan 2011
Posts: 191
Re: Official Americas Cardroom Help Desk

A few software issues. My auto-buy-in and auto-reload don't work. So, when I log in, I have to max out the table buy in because it always starts me off at the minimum. But it gets worse. The "cashier" button is next to the "OK" button when topping up. If I hit "cashier" by accident, I lose my spot on the wait list and my seat on that table.

So, please get the auto-buy-in and auto-reload working, and don't take my seat if I hit the wrong button.
Who_Yaw is offline   Reply With Quote
Old 10-21-2011, 06:29 PM   #106
outlawzer0
centurion
 
Join Date: Jan 2010
Posts: 184
Re: Official Americas Cardroom Help Desk

just read through this topic, and there seems to be a handful of bounced checks. Any word on those fixed?

How fast are cashouts?
outlawzer0 is offline   Reply With Quote
Old 10-22-2011, 12:22 AM   #107
Matsamuy
grinder
 
Matsamuy's Avatar
 
Join Date: May 2008
Location: The Streets
Posts: 610
Re: Official Americas Cardroom Help Desk

ACR told me that the funds were now available to be drawn from. However I had yet to receive the check from my bank, and in any case I have recently moved. I asked for a stop payment on the check, and am waiting for that request to be fulfilled so the funds show up on my player account again.
Matsamuy is offline   Reply With Quote
Old 10-23-2011, 05:56 PM   #108
testcase
adept
 
Join Date: Jul 2011
Posts: 724
Re: Official Americas Cardroom Help Desk

I keep seeing commercials on TV, is this a real poker site for money, and if so how can they advertise?
testcase is offline   Reply With Quote
Old 10-23-2011, 06:13 PM   #109
39suited
But it was suited
 
39suited's Avatar
 
Join Date: Feb 2008
Location: Teh Internetz (non US)
Posts: 8,189
Re: Official Americas Cardroom Help Desk

Quote:
Originally Posted by testcase View Post
I keep seeing commercials on TV, is this a real poker site for money
Yes. It is a skin on the Yatahay network and they recently acquired DoylesRoom. No idea about the legal issues for advertising within the US though ...
39suited is offline   Reply With Quote
Old 10-23-2011, 07:17 PM   #110
slicknickntempletx
enthusiast
 
Join Date: Mar 2010
Posts: 52
Re: Official Americas Cardroom Help Desk

what are the deposit options?
slicknickntempletx is offline   Reply With Quote
Old 10-23-2011, 08:51 PM   #111
GreyCat
journeyman
 
GreyCat's Avatar
 
Join Date: Dec 2008
Posts: 373
Re: Official Americas Cardroom Help Desk

bust out that plastic homie
GreyCat is offline   Reply With Quote
Old 10-23-2011, 10:17 PM   #112
slicknickntempletx
enthusiast
 
Join Date: Mar 2010
Posts: 52
Re: Official Americas Cardroom Help Desk

Quote:
Originally Posted by GreyCat View Post
bust out that plastic homie
Aight then playa
slicknickntempletx is offline   Reply With Quote
Old 10-24-2011, 11:07 AM   #113
SMUTTTT
Carpal \'Tunnel
 
SMUTTTT's Avatar
 
Join Date: Jun 2009
Posts: 7,125
Re: Official Americas Cardroom Help Desk

Where on your site can i see your ToS or Code of Conduct? I cant find them.
Every pokersite i know of have them available for everyone to see. Why dont you?
SMUTTTT is offline   Reply With Quote
Old 10-24-2011, 11:21 AM   #114
39suited
But it was suited
 
39suited's Avatar
 
Join Date: Feb 2008
Location: Teh Internetz (non US)
Posts: 8,189
Re: Official Americas Cardroom Help Desk

Checked and only found the FAQ: http://www.americascardroom.eu/poker...ort/poker-faq/

They recently acquired DoylesRoom, so maybe not all of the content was moved over to the new website
39suited is offline   Reply With Quote
Old 10-24-2011, 03:08 PM   #115
AcesUp998
stranger
 
Join Date: Oct 2011
Posts: 10
Re: Official Americas Cardroom Help Desk

Hello ACR,

You mentioned an update for Mac and show mucked cards. What's the estimated time on those going through? And you mean mac download, right? Not that stupid flash player so it can be played on a browser.

Thanks.
AcesUp998 is offline   Reply With Quote
Old 10-24-2011, 04:49 PM   #116
ACR Rep
ACR Rep
 
Join Date: Oct 2011
Posts: 325
Re: Official Americas Cardroom Help Desk

Quote:
Originally Posted by Clever Nickname View Post
So I just started playing on the site for the first time today, and I've noticed that if I use the "tile windows" feature with, say, four windows open, rather than tiling them to fill the screen, it shrinks them all down as small as possible. Is there a way around this, or is this another thing that will be fixed in the next software improvement?
It will be fixed with an upcoming upgrade before the end of the year.

Quote:
Originally Posted by outlawzer0 View Post
just read through this topic, and there seems to be a handful of bounced checks. Any word on those fixed?

How fast are cashouts?
It depends on the type of cashout you chose. Bounced checks have to be adressed case by case and most of them have been already sent out again.

Quote:
Originally Posted by testcase View Post
I keep seeing commercials on TV, is this a real poker site for money, and if so how can they advertise?
Advertising a .net site is ok for any site.

Quote:
Originally Posted by SMUTTTT View Post
Where on your site can i see your ToS or Code of Conduct? I cant find them.
Every pokersite i know of have them available for everyone to see. Why dont you?
They are being re-written and will be out in the next couple of days.

Quote:
Originally Posted by AcesUp998 View Post
Hello ACR,

You mentioned an update for Mac and show mucked cards. What's the estimated time on those going through? And you mean mac download, right? Not that stupid flash player so it can be played on a browser.

Thanks.
This will be ready by the end of the year or the beginning of next year. The way the Mac update will come is not definite yet. It will be a big release, so as soon as we have more information about it we will release it.

Have a great day!
ACR Rep is offline   Reply With Quote
Old 10-24-2011, 09:06 PM   #117
me no tell
banned
 
Join Date: Oct 2011
Posts: 10
Re: Official Americas Cardroom Help Desk

Can we get some 18 man sng's?
me no tell is offline   Reply With Quote
Old 10-24-2011, 09:54 PM   #118
bigpotpoker
veteran
 
Join Date: Jun 2011
Location: due
Posts: 2,500
Re: Official Americas Cardroom Help Desk

I just don't get how americans are still allowed to play? In your opinion how safe is it.
bigpotpoker is offline   Reply With Quote
Old 10-24-2011, 10:45 PM   #119
Bobo Fett
2+2 Ad Man
 
Bobo Fett's Avatar
 
Join Date: May 2006
Location: Canada, eh!
Posts: 44,713
Re: Official Americas Cardroom Help Desk

Quote:
Originally Posted by bigpotpoker View Post
I just don't get how americans are still allowed to play?
Why wouldn't they be?
Bobo Fett is offline   Reply With Quote
Old 10-25-2011, 12:25 PM   #120
39suited
But it was suited
 
39suited's Avatar
 
Join Date: Feb 2008
Location: Teh Internetz (non US)
Posts: 8,189
Re: Official Americas Cardroom Help Desk

Quote:
Originally Posted by bigpotpoker View Post
I just don't get how americans are still allowed to play? In your opinion how safe is it.
In fact Online Poker is not illegal ... unless you live in Washington State.
39suited is offline   Reply With Quote
Old 10-25-2011, 03:34 PM   #121
samm1ch
centurion
 
Join Date: Jan 2011
Location: Wreaclast
Posts: 172
Re: Official Americas Cardroom Help Desk

I love the site and with the direction its going in it seems to be getting better month by month but there are a few things i have concern with.

first of all the bad beat jackpot tables at the .05/.10 level just seem a bit too much. I realize that the idea of winning a jackpot to a small stakes players seems very attractive but the rate of rake and the jackpot contribution most of the time make it incredibly hard to make any money on those tables no matter who u are. In my opinion the bbjp tables should start at the 50nl lvl at least.

Also if I win tourney dollars the only things i can use them on are sngs which hardly ever run. Maybe add some tournaments that take td's as well since u run so many sats or add a Sit and Go promotion so that those start running regularly. No rake for sngs for a month comes to mind as an idea

all in all i think u guys have a great site in the making and look forward to seeing you guys develop even more.
samm1ch is offline   Reply With Quote
Old 10-25-2011, 03:43 PM   #122
39suited
But it was suited
 
39suited's Avatar
 
Join Date: Feb 2008
Location: Teh Internetz (non US)
Posts: 8,189
Re: Official Americas Cardroom Help Desk

Quote:
Originally Posted by samm1ch View Post
Also if I win tourney dollars the only things i can use them on are sngs which hardly ever run. Maybe add some tournaments that take td's as well since u run so many sats
Actually it makes sense that you should be able to use these tokens / tournament dollar for all games, e.g. have a balance for cash and tournament dollars - gonna bump that suggestion
39suited is offline   Reply With Quote
Old 10-25-2011, 05:16 PM   #123
bigpotpoker
veteran
 
Join Date: Jun 2011
Location: due
Posts: 2,500
Re: Official Americas Cardroom Help Desk

Quote:
Originally Posted by Bobo Fett View Post
Why wouldn't they be?
Why do some get shut down and others dont?

Quote:
Originally Posted by 39suited View Post
In fact Online Poker is not illegal ... unless you live in Washington State.
Why do processors get shut down?
bigpotpoker is offline   Reply With Quote
Old 10-25-2011, 05:45 PM   #124
39suited
But it was suited
 
39suited's Avatar
 
Join Date: Feb 2008
Location: Teh Internetz (non US)
Posts: 8,189
Re: Official Americas Cardroom Help Desk

Quote:
Originally Posted by bigpotpoker View Post
Why do processors get shut down?
Pretty simple. Because the money transactions are illegal according to UIGEA, online poker itself isn't.
39suited is offline   Reply With Quote
Old 10-26-2011, 12:19 AM   #125
GreyCat
journeyman
 
GreyCat's Avatar
 
Join Date: Dec 2008
Posts: 373
Re: Official Americas Cardroom Help Desk

maybe i'm just too used to pokerstars pre-bf, but this site is soffft
GreyCat is offline   Reply With Quote

Reply
      

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off


Forum Jump


All times are GMT -4. The time now is 12:44 AM.


Powered by vBulletin®
Copyright ©2000 - 2017, Jelsoft Enterprises Ltd.
Copyright ę 2008-2010, Two Plus Two Interactive
 
 
Poker Players - Streaming Live Online