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Old 05-06-2017, 06:43 PM   #10176
Dap Dippin
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Re: Official Americas Cardroom Help Desk (Or see WPN sub-forum)

Will the rewards tab for the Mac software ever be fixed?

I cannot claim any medal bonuses, see my level, or anything with out it, and it has been like this for too long.

Last edited by Dap Dippin; 05-06-2017 at 06:48 PM.
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Old 05-08-2017, 03:41 PM   #10177
southern thrasher
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Re: Official Americas Cardroom Help Desk (Or see WPN sub-forum)

Quote:
Originally Posted by southern thrasher View Post
I will look again. Thanks

Sent from my Nexus 6P using Tapatalk
I only see NL and PL for Omaha. How do I get to FL (fixed limit O8)?

Sent from my Nexus 6P using Tapatalk
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Old 05-08-2017, 06:51 PM   #10178
kahntrutahn
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Re: Official Americas Cardroom Help Desk (Or see WPN sub-forum)

Quote:
Originally Posted by gusma View Post
Hello!

I am using WPC on YaPoker!. I requested a withdrawal via BitCoin on Sunday, 4/29 at 6:52PM and it has not been processed yet. I got in contact with chat support and was told it can take up to 15 business day, is it correct?

If so, I see on ACR users are not having this problem, how can I transfer my funds directly?
The cashier is the same, so they should pay out exactly the same timeframes....

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Old 05-09-2017, 07:29 PM   #10179
Mak1
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Re: Official Americas Cardroom Help Desk (Or see WPN sub-forum)

Quote:
Originally Posted by Psycho33 View Post
I am seeing an error message stating "client application has performed an illegal operation. Please restart the client for instructions on reporting the error"

I have to uninstall and reinstall software to get it to work sometimes. Getting old. I have windows 10. Anyone else know anything about this issue? any ideas?
Quote:
Originally Posted by VICTOR KOLMOGOROV View Post
Three days in a row with the same problem (now with different error message)
Same here.

I use W10 too.

It happens to me BCP. I have ACR software downloaded too and in this site it doesnt happen to me.

It keeps happening to you? Have you solved it?
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Old 05-10-2017, 08:21 AM   #10180
highinaroom
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Re: Official Americas Cardroom Help Desk (Or see WPN sub-forum)

Quote:
Originally Posted by Dap Dippin View Post
Will the rewards tab for the Mac software ever be fixed?

I cannot claim any medal bonuses, see my level, or anything with out it, and it has been like this for too long.
Was just about to post this same thing. I can't click on anything.
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Old 05-13-2017, 12:13 AM   #10181
Psycho33
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Re: Official Americas Cardroom Help Desk (Or see WPN sub-forum)

Quote:
Originally Posted by Mak1 View Post
Same here.

I use W10 too.

It happens to me BCP. I have ACR software downloaded too and in this site it doesnt happen to me.

It keeps happening to you? Have you solved it?
I played earlier today.....worked perfectly. Then a couple hours later, I thought id play some more. Same damn error message pops up. I have solved nothing. I do appreciate the private message kahn. I might try the site. But I have done those things so many times it gets very old. uninstall, reinstall, make sure I have right programs. You name it ive done it over and over and over and over. Its almost like when I log out, the poker client still thinks I'm logged in, then when I go to log in later, the message pops up "you have performed an illegal operation".
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Old 05-13-2017, 04:24 PM   #10182
Psycho33
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Re: Official Americas Cardroom Help Desk (Or see WPN sub-forum)

Quote:
Originally Posted by Psycho33 View Post
I played earlier today.....worked perfectly. Then a couple hours later, I thought id play some more. Same damn error message pops up. I have solved nothing. I do appreciate the private message kahn. I might try the site. But I have done those things so many times it gets very old. uninstall, reinstall, make sure I have right programs. You name it ive done it over and over and over and over. Its almost like when I log out, the poker client still thinks I'm logged in, then when I go to log in later, the message pops up "you have performed an illegal operation".

Same problem today. Cant play
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Old 05-13-2017, 07:12 PM   #10183
kahntrutahn
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Re: Official Americas Cardroom Help Desk (Or see WPN sub-forum)

I'm telling you, if you haven't tried it, this program is far better than a Windows uninstall. Revo-uninstall has the potential to help solve all you guys's problems.

https://www.revouninstaller.com/revo..._download.html

--
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Old 05-14-2017, 12:13 PM   #10184
WeRnIS
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Re: Official Americas Cardroom Help Desk (Or see WPN sub-forum)

WPN is stealing rakeback from players

So if you participated in a satellite, every entry in a prize pool is a buy-in plus rake. However, if you win that satellite and participate in a target tournament, you receive no rakeback from the target tournament even though you and other people covered the rake for every single ticket/entry!

TOTAL SCAM!

This is not in their terms and conditions, they say that they will consider adding it, total joke.
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Old 05-17-2017, 12:16 AM   #10185
hERESY
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Re: Official Americas Cardroom Help Desk (Or see WPN sub-forum)

did ACR just crash? first day back and it crashes when im deep in tourneys. BAD LOOK FOR ACR
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Old 05-17-2017, 12:17 AM   #10186
hERESY
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Re: Official Americas Cardroom Help Desk (Or see WPN sub-forum)

what do we do when ACR crashes and we're deep in tournaments? any advice?
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Old 05-17-2017, 12:19 AM   #10187
ApexSpades
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Re: Official Americas Cardroom Help Desk (Or see WPN sub-forum)

im at ft of PLO tournie chip leading and the thing crashes...enoughhHHHH
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Old 05-17-2017, 12:20 AM   #10188
hERESY
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Re: Official Americas Cardroom Help Desk (Or see WPN sub-forum)

searched this thread for 'crash'. returned 50 results. what a ****ing joke
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Old 05-17-2017, 12:22 AM   #10189
hERESY
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Re: Official Americas Cardroom Help Desk (Or see WPN sub-forum)

Quote:
Originally Posted by ApexSpades View Post
im at ft of PLO tournie chip leading and the thing crashes...enoughhHHHH
post something when you get back on please

good luck
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Old 05-17-2017, 12:26 AM   #10190
hERESY
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Re: Official Americas Cardroom Help Desk (Or see WPN sub-forum)

73 people in live support queue.

how often do they get DDOS'd?
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Old 05-17-2017, 12:27 AM   #10191
ApexSpades
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Re: Official Americas Cardroom Help Desk (Or see WPN sub-forum)

when this happens is it usually lights out for awhile....i dont wanna sit here waiting but were down to 4...
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Old 05-17-2017, 12:32 AM   #10192
hERESY
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Re: Official Americas Cardroom Help Desk (Or see WPN sub-forum)

heads up tables are running

wonder if im blinding out yet

EDIT: ok im back on 'tournament has been suspended by host' appears after i got to play 1 hand. people's timebanks running out.

edit2: "all running tournaments will be suspended for roughly 10 minutes. we need to restart servers. we appreciate your understanding!!" while i'm still being dealt in on one table and people still timing out
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Old 05-17-2017, 12:39 AM   #10193
hERESY
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Re: Official Americas Cardroom Help Desk (Or see WPN sub-forum)

live support says this is the first crash in a couple months

is that true?
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Old 05-17-2017, 12:47 AM   #10194
hERESY
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Re: Official Americas Cardroom Help Desk (Or see WPN sub-forum)

"all suspended tournaments will be cancelled and refunded according to our terms and conditions due to internet issues. thank you for understanding and sorry for the inconvienience"

i still have 1 table running

edit: annnnd it's suspended
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Old 05-17-2017, 01:45 AM   #10195
Poker Clif
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Re: Official Americas Cardroom Help Desk (Or see WPN sub-forum)

Quote:
Originally Posted by hERESY View Post
73 people in live support queue.

how often do they get DDOS'd?
I don't know, but I do know that quite a while ago (probably 2012 or 2013) I posted that they should take the site down for a week and commit all available resources to fix the crashing and freezing. This was before DDOS attacks.
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Old 05-19-2017, 11:21 AM   #10196
8krunron
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Re: Official Americas Cardroom Help Desk (Or see WPN sub-forum)

does any tracking software work with the sng 2.0 ?
Thanks
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Old 05-20-2017, 09:49 AM   #10197
Akhekhu
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Re: Official Americas Cardroom Help Desk (Or see WPN sub-forum)

It is insane that you don't tell us how many people are currently registered for your SNG2.0 games. Since the beginning of SNGs, the thing that gets a table to fill is someone else is waiting..."1/9". How can you expect someone to register and wait like a jackass, not knowing if it's filling? Of course they're not going to get played.
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Old 05-20-2017, 09:09 PM   #10198
cardplayer
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Re: Official Americas Cardroom Help Desk (Or see WPN sub-forum)

thinking of getting back into online poker. is it even worth it? have prizepools/structures gotten any better? live poker sucks and i miss online.
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Old 05-20-2017, 10:56 PM   #10199
goodsaint
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Re: Official Americas Cardroom Help Desk (Or see WPN sub-forum)

Quote:
Originally Posted by cardplayer View Post
thinking of getting back into online poker. is it even worth it? have prizepools/structures gotten any better? live poker sucks and i miss online.
For this particular network, see the WPN sub-forum. There are many threads there that address your concerns.
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Old 05-23-2017, 08:58 AM   #10200
p2 dog, p2
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Thumbs up Re: Official Americas Cardroom Help Desk (Or see WPN sub-forum)

Quote:
Originally Posted by cardplayer View Post
thinking of getting back into online poker. is it even worth it? have prizepools/structures gotten any better? live poker sucks and i miss online.
still a ton of fun and a lot of players, come on in, the water's warm
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