Official Americas Cardroom Help Desk - Page 8 - Internet Poker

outlawzer0 · 10-21-2011, 06:29 PM

just read through this topic, and there seems to be a handful of bounced checks. Any word on those fixed?

How fast are cashouts?

Matsamuy · 10-22-2011, 12:22 AM

ACR told me that the funds were now available to be drawn from. However I had yet to receive the check from my bank, and in any case I have recently moved. I asked for a stop payment on the check, and am waiting for that request to be fulfilled so the funds show up on my player account again.

testcase · 10-23-2011, 05:56 PM

I keep seeing commercials on TV, is this a real poker site for money, and if so how can they advertise?

39suited · 10-23-2011, 06:13 PM

Quote:

Originally Posted by testcase

I keep seeing commercials on TV, is this a real poker site for money

Yes. It is a skin on the Yatahay network and they recently acquired DoylesRoom. No idea about the legal issues for advertising within the US though ...

slicknickntempletx · 10-23-2011, 07:17 PM

what are the deposit options?

GreyCat · 10-23-2011, 08:51 PM

bust out that plastic homie

slicknickntempletx · 10-23-2011, 10:17 PM

Quote:

Originally Posted by GreyCat

bust out that plastic homie

Aight then playa

SMUTTTT · 10-24-2011, 11:07 AM

Where on your site can i see your ToS or Code of Conduct? I cant find them.
Every pokersite i know of have them available for everyone to see. Why dont you?

39suited · 10-24-2011, 11:21 AM

Checked and only found the FAQ: http://www.americascardroom.eu/poker...ort/poker-faq/

They recently acquired DoylesRoom, so maybe not all of the content was moved over to the new website

AcesUp998 · 10-24-2011, 03:08 PM

Hello ACR,

You mentioned an update for Mac and show mucked cards. What's the estimated time on those going through? And you mean mac download, right? Not that stupid flash player so it can be played on a browser.

Thanks.

**ACR Rep** · 10-24-2011, 04:49 PM

Quote:

Originally Posted by Clever Nickname

So I just started playing on the site for the first time today, and I've noticed that if I use the "tile windows" feature with, say, four windows open, rather than tiling them to fill the screen, it shrinks them all down as small as possible. Is there a way around this, or is this another thing that will be fixed in the next software improvement?

It will be fixed with an upcoming upgrade before the end of the year.

Quote:

Originally Posted by outlawzer0

just read through this topic, and there seems to be a handful of bounced checks. Any word on those fixed?

How fast are cashouts?

It depends on the type of cashout you chose. Bounced checks have to be adressed case by case and most of them have been already sent out again.

Quote:

Originally Posted by testcase

I keep seeing commercials on TV, is this a real poker site for money, and if so how can they advertise?

Advertising a .net site is ok for any site.

Quote:

Originally Posted by SMUTTTT

Where on your site can i see your ToS or Code of Conduct? I cant find them.
Every pokersite i know of have them available for everyone to see. Why dont you?

They are being re-written and will be out in the next couple of days.

Quote:

Originally Posted by AcesUp998

Hello ACR,

You mentioned an update for Mac and show mucked cards. What's the estimated time on those going through? And you mean mac download, right? Not that stupid flash player so it can be played on a browser.

Thanks.

This will be ready by the end of the year or the beginning of next year. The way the Mac update will come is not definite yet. It will be a big release, so as soon as we have more information about it we will release it.

Have a great day!