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[WPN] Americas Cardroom, BCP, TruePoker Ex-Official Discussion Thread [WPN] Americas Cardroom, BCP, TruePoker Ex-Official Discussion Thread

01-13-2012 , 02:19 AM
I just won a heads up tournament and my balance still doesn't have the winnings in it after almost 15 minutes... did something go wrong or is it just taking a while to update?
[WPN] Americas Cardroom, BCP, TruePoker Ex-Official Discussion Thread Quote
01-13-2012 , 06:57 PM
Quote:
Originally Posted by ledn378
Why did I lose all my notes/note labels/etc in the last couple of days?
Hi! I am not sure why that happens. I will find out and let you know.

Quote:
Originally Posted by Icebeast26
Talked to Alejandro in CS yesterday....I asked him about the Loyalty Program/Store and he told me that it would not happen in Jan '12 and that there was no indication of when it may happen. Do you or ACR Rep have any additional information on this? It seems it's been delayed atleast twice already.
That is correct, the Loyalty Program just got delayed. The official release day will be announced soon. For now we will keep the good promotions and make them better for February.

Quote:
Originally Posted by Icebeast26
Also, is there something that can be fixed that will help the FPP's refresh correctly? The delay is very annoying.
It depends on what FPPs you are talking about. The regular ones are updated somewhere around every 15 minutes. The ones you win playing tournaments, the points towards the race leaderboard, are updated every 24 hrs.

Quote:
Originally Posted by Suck My 2 7 Off
I just won a heads up tournament and my balance still doesn't have the winnings in it after almost 15 minutes... did something go wrong or is it just taking a while to update?
Please send me your username by PM so we can look into it.
[WPN] Americas Cardroom, BCP, TruePoker Ex-Official Discussion Thread Quote
01-13-2012 , 07:38 PM
Quote:
Originally Posted by ledn378
Why did I lose all my notes/note labels/etc in the last couple of days?
Did you uninstall the software?
[WPN] Americas Cardroom, BCP, TruePoker Ex-Official Discussion Thread Quote
01-14-2012 , 01:45 AM
I have a couple suggestions for the site:

1. Clicking on the "Sit Out" button marks that that button, and clicking it again unmarks it--but I still have to click on "Deal Me In' to play again. That seems unnecessary.

2. Everything moves too fast. I know you're working on a longer time bank, but that's not the only issue. The cards don't stay up long enough to figure out what happened in a multiway pot. I also noticed that no one is chatting, and I think that's because there is no time. Recreational players like to chat, and it will be harder to keep them if that's not possible.
[WPN] Americas Cardroom, BCP, TruePoker Ex-Official Discussion Thread Quote
01-14-2012 , 02:18 AM
How fast do bonuses clear?
[WPN] Americas Cardroom, BCP, TruePoker Ex-Official Discussion Thread Quote
01-14-2012 , 02:50 AM
I like the site but can't play on it because the software is just to bad. I suggest some simple fixes would make it a little better like a lobby indication of what tables your sitting at. The cards are way to small when you size the tables smaller. Overall the software just feels slow and really doesn't offer many useful features.

I know this is stating the obvious as far as looking for suggestions on improving software I really don't think there's anywhere to look but at Poker Stars software and all the features included. Obviously the best software currently out there.
[WPN] Americas Cardroom, BCP, TruePoker Ex-Official Discussion Thread Quote
01-14-2012 , 02:17 PM
Quote:
Originally Posted by Poker Clif
I also noticed that no one is chatting, and I think that's because there is no time. Recreational players like to chat, and it will be harder to keep them if that's not possible.
I second this. The chat scrolls by too quickly, and there is no option to pop the chat out into a larger window. The chat comments are also indistinguishable from the "dealer" comments -- they should be a different color. Also implement a feature to turn off "dealer" comments and notifications, and only see chat.

As it stands now, hardly anyone ever chats, because everything scrolls by way too fast, and once you say something, it's gone in about .03 seconds.
[WPN] Americas Cardroom, BCP, TruePoker Ex-Official Discussion Thread Quote
01-14-2012 , 03:53 PM
Hey all, possibly switching here from another site. Got a few questions

Can I get a transfer from somebody and play right away with that money that was transferred?

Can I withdraw via WU without making a deposit?
[WPN] Americas Cardroom, BCP, TruePoker Ex-Official Discussion Thread Quote
01-15-2012 , 01:57 AM
it would be great if you made player chat stand out from dealer/game chat. Either a different color or bold text would be great
[WPN] Americas Cardroom, BCP, TruePoker Ex-Official Discussion Thread Quote
01-15-2012 , 09:48 AM
Quote:
Originally Posted by Chuckled
Can I get a transfer from somebody and play right away with that money that was transferred?

Can I withdraw via WU without making a deposit?
1) Yes that is possible regarding the p2p.

2) Not 100% sure since I am not from the US.
___

@ the others re: chat - will make sure they look into it
[WPN] Americas Cardroom, BCP, TruePoker Ex-Official Discussion Thread Quote
01-15-2012 , 12:54 PM
Quote:
Originally Posted by ACR Rep
Did you uninstall the software?
No. I think there was an update or something about a week ago and after that all my notes were gone.
[WPN] Americas Cardroom, BCP, TruePoker Ex-Official Discussion Thread Quote
01-15-2012 , 07:48 PM
RELOAD BONUS PLZ!!! (do it like UB used to do it) like once a week Ps love the software the only thing i don't like is finding the tables at the start but game play is pretty good.
[WPN] Americas Cardroom, BCP, TruePoker Ex-Official Discussion Thread Quote
01-15-2012 , 09:19 PM
Quote:
Originally Posted by GBCASH1004
RELOAD BONUS PLZ!!! (do it like UB used to do it) like once a week
Ever wondered why it actually turned out UB had liquidity issues? Offering a reload once in a while is fair enough, but once every week is wishful thinking on your part.
[WPN] Americas Cardroom, BCP, TruePoker Ex-Official Discussion Thread Quote
01-16-2012 , 04:20 AM
Quote:
Originally Posted by 39suited
Ever wondered why it actually turned out UB had liquidity issues? Offering a reload once in a while is fair enough, but once every week is wishful thinking on your part.
Actualy, Being a X-Raise program VIP (monthly my rake paid was any where from 3-3.9K) I can tell you that was not why UB had liquidity issues.(ill give u a big hint massive overhead + huge mismanagement ie embezzling of players funds) If you would like to know them PM me ill give you a list. But i can personally tell you I would not of even played there if they did not offer that promotion. So yes, reload bonuses can be +ev for players and sites. :P
[WPN] Americas Cardroom, BCP, TruePoker Ex-Official Discussion Thread Quote
01-16-2012 , 01:19 PM
Thank you as usual for the software feedback, all comments are sent to the person in charge or managing that!!!

Quote:
Originally Posted by ProudestMonkey82
How fast do bonuses clear?
Quoting the site:
"Your 100% First Time Deposit Bonus will be paid out in increments of $1 for every 500 Frequent Player Points Earned. Players receive one Frequent Player Point for every $0.01 of rake generated."

Quote:
Originally Posted by Chuckled
Can I withdraw via WU without making a deposit?
Yes you can.

Quote:
Originally Posted by ledn378
No. I think there was an update or something about a week ago and after that all my notes were gone.
Hmmm... Thank you! Just checking... Will have an answer soon.

Quote:
Originally Posted by GBCASH1004
RELOAD BONUS PLZ!!! (do it like UB used to do it) like once a week Ps love the software the only thing i don't like is finding the tables at the start but game play is pretty good.
Thank you! Thank you! We always list our reload bonuses in our site when available. I would also let you know here as soon as we have one coming up.

39suited - Thank you again for your help!
[WPN] Americas Cardroom, BCP, TruePoker Ex-Official Discussion Thread Quote
01-16-2012 , 02:59 PM
which visa cards are people going with, anyone in particular?
[WPN] Americas Cardroom, BCP, TruePoker Ex-Official Discussion Thread Quote
01-16-2012 , 05:37 PM
Quote:
Originally Posted by ClemsonAce
which visa cards are people going with, anyone in particular?
Curious about this also...Will a prepaid (i.e. Ntspnd) card work? I had trouble using that card on another site, but I hear that most cards work on ACR..?
[WPN] Americas Cardroom, BCP, TruePoker Ex-Official Discussion Thread Quote
01-16-2012 , 05:42 PM
As long as they are authorized for international charges they should be good to use.
[WPN] Americas Cardroom, BCP, TruePoker Ex-Official Discussion Thread Quote
01-16-2012 , 08:21 PM
anyone use rush card or greendot? trying to find the best one with lowest fees and that can be cashed back onto from ACR
[WPN] Americas Cardroom, BCP, TruePoker Ex-Official Discussion Thread Quote
01-17-2012 , 01:44 AM
is there synchronized break? if there isn't. is there plans to implement?
[WPN] Americas Cardroom, BCP, TruePoker Ex-Official Discussion Thread Quote
01-17-2012 , 05:38 AM
Is there any LHE action on this network? What are the highest stakes? Is anyone sitting around waiting for action? Details please

Or PLO > 2/4, and incidentally, what's the min buyin for PLO games?
[WPN] Americas Cardroom, BCP, TruePoker Ex-Official Discussion Thread Quote
01-17-2012 , 11:41 AM
Quote:
Originally Posted by kahntrutahn
Is there any LHE action on this network? What are the highest stakes? Is anyone sitting around waiting for action? Details please
As I type this, there are two tables of FLHE on the entire network, each of which has one guy sitting in it and waiting for an opponent (one 2/4 and one 30/60).

There is virtually no limit hold 'em being played here. At best it is one or two full tables across all stakes.

Quote:
Or PLO > 2/4, and incidentally, what's the min buyin for PLO games?
I have rarely seen more than 4 or 5 Omaha tables at any given time, mostly low stakes. Right now at 10:40 EST there's one table of 50 PLO.
[WPN] Americas Cardroom, BCP, TruePoker Ex-Official Discussion Thread Quote
01-17-2012 , 12:41 PM
Any rake back deals?
[WPN] Americas Cardroom, BCP, TruePoker Ex-Official Discussion Thread Quote
01-17-2012 , 02:10 PM
Rakeback is offered by a lot of affiliates. Please PM me your username so I can check your account.
[WPN] Americas Cardroom, BCP, TruePoker Ex-Official Discussion Thread Quote
01-17-2012 , 02:10 PM
Quote:
Originally Posted by darkhawk-2000
is there synchronized break? if there isn't. is there plans to implement?
Not yet, they should be implemented very very soon.
[WPN] Americas Cardroom, BCP, TruePoker Ex-Official Discussion Thread Quote

      
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