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Old 11-10-2011, 08:22 PM   #241
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Re: Official Americas Cardroom Help Desk

Just sit at an empty non-bbj table and wait for it to fill up, easy
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Old 11-10-2011, 10:42 PM   #242
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Re: Official Americas Cardroom Help Desk

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Does the initial deposit bonus expire in time, or void if you cashout?
Quote:
Originally Posted by ACR Rep View Post
It doesnt expire or gets void with cash outs... enjoy!
WOW! .

So this is basically a circa 2005 PokerStars deposit bonus. Absolutely outstanding, and unheard of in the industry right now.

Will there be reload bonuses, and are the terms the same?
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Old 11-11-2011, 03:15 AM   #243
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Re: Official Americas Cardroom Help Desk

Please fix the lobby so when you click on Omaha you don't have to hit the PL button. Average casual player is going to forgo it and therefor sucks.
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Old 11-11-2011, 06:59 AM   #244
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Re: Official Americas Cardroom Help Desk

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Originally Posted by SovietRussia View Post
Please fix the lobby so when you click on Omaha you don't have to hit the PL button. Average casual player is going to forgo it and therefore sucks.
Great idea, drives me nuts to have to hit PL button every time I see what PLO games are running. Normal person will just see zero games running and go back to NLHE or w/e
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Old 11-11-2011, 07:06 AM   #245
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Re: Official Americas Cardroom Help Desk

Quote:
Originally Posted by SovietRussia View Post
Please fix the lobby so when you click on Omaha you don't have to hit the PL button. Average casual player is going to forgo it and therefor sucks.
Yeah I already reported that a while ago, because so far they don't offer any NLO tables. It should be fixed with the next bigger software update, however they may also add NLO tables instead ... . Afaik a cash table filter (similar to the tourney one) is also worked on atm.
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Old 11-11-2011, 04:40 PM   #246
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Re: Official Americas Cardroom Help Desk

they need that 30 min rathole protection for omaha too i thinkkkk
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Old 11-11-2011, 04:54 PM   #247
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Re: Official Americas Cardroom Help Desk

Not sure if this has been mentioned yet, but right now I'm using a dell mini as my laptop... When I'm on this the lobbies are not sized to fit my screen and unlike the tables you cannot re-size them. This makes it impossible to register for any tourneys and to view certain info as well. If you could make it possible to re-size the lobbies like the tables it would cure this problem.

Thanks
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Old 11-12-2011, 01:43 PM   #248
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Re: Official Americas Cardroom Help Desk

why are none of my preferences saved after I close the client?

Every time I log on I have to change from 2 color deck to 4 color, and fix the filters for cash games and tournaments.

Actually for the deck issue, every time I log on it is set to 4 color but only shows 2 color and I have to change it to 2 color and back to 4 color. Its a pain esp if I go all in because I have red cards and there are 3 red cards on board
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Old 11-12-2011, 02:33 PM   #249
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Re: Official Americas Cardroom Help Desk

U only go allin w/red cards? Secret glitch ftw??
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Old 11-12-2011, 10:42 PM   #250
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Re: Official Americas Cardroom Help Desk

An update on the ETA for Mac would be appreciated.

Thanks!
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Old 11-13-2011, 11:09 AM   #251
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Re: Official Americas Cardroom Help Desk

I use Windows 7 and the Uninstaller does not work for AmericasCardroom or DoylesRoom AT ALL. I have tried even re-installing both programs, and trying to Uninstall again. The uninstaller acts like it runs, but then it only deletes Uninstaller.exe and leaves the rest of the program there completely. You can actually run the program off your desktop icon even after you supposedly ran the uninstaller. When will this be fixed? It's been an issue for at least a month.
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Old 11-13-2011, 03:27 PM   #252
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Re: Official Americas Cardroom Help Desk

Quote:
Originally Posted by OSC EFH View Post
An update on the ETA for Mac would be appreciated.

Thanks!
Quote:
Originally Posted by ACR Rep View Post
This will be ready by the end of the year or the beginning of next year. The way the Mac update will come is not definite yet. It will be a big release, so as soon as we have more information about it we will release it.
Quote:
Originally Posted by GrindUnumb View Post
I use Windows 7 and the Uninstaller does not work for AmericasCardroom or DoylesRoom AT ALL. I have tried even re-installing both programs, and trying to Uninstall again. The uninstaller acts like it runs, but then it only deletes Uninstaller.exe and leaves the rest of the program there completely. You can actually run the program off your desktop icon even after you supposedly ran the uninstaller. When will this be fixed? It's been an issue for at least a month.
I will forward it to the programmer on Monday, they should be back on full schedule this upcoming week after Punta Cana is over.
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Old 11-13-2011, 09:36 PM   #253
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Re: Official Americas Cardroom Help Desk

the sites been disconnecting me from tables randomly for a couple days now. any suggestions on what i should do? i tried reinstalling the site but its still doing it making it hard to grind.
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Old 11-13-2011, 10:00 PM   #254
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Re: Official Americas Cardroom Help Desk

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Originally Posted by samm1ch View Post
the sites been disconnecting me from tables randomly for a couple days now. any suggestions on what i should do? i tried reinstalling the site but its still doing it making it hard to grind.
Are you on cable or wi-fi?
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Old 11-13-2011, 10:18 PM   #255
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Re: Official Americas Cardroom Help Desk

i use a laptop
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