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Old 07-06-2012, 03:51 AM   #2371
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Re: Official Americas Cardroom Help Desk

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Originally Posted by Enervatex View Post
I was just about to post this. You can't use the letter 'f' to complete ANY word, not just a swear word. I've never seen such shoddy, lazy programming in my entire life.
yeah, but you can still get a double big blind and double small blind in tournaments and satellites in certain circumstances due to the flawed software. Maybe they should be fixing that first instead of messing with chat.
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Old 07-06-2012, 11:26 AM   #2372
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GriftOfGrab

I have noticed there are times that GriftOfGrab is not playing. So if Grift is a multi-player or bot, it is not on 24/7.

But most disturbing is that it has moved down to the 25/50 cent tables, so now even low stakes players are not safe from Grift's tripling and quadrupling up against them at each table.
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Old 07-06-2012, 11:48 AM   #2373
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Re: Official Americas Cardroom Help Desk

I noticed the homepage goes to apache 2 test and the affiliate page is down, is there a reason for this and when will it be back up if anyone knows?
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Old 07-06-2012, 02:30 PM   #2374
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Re: Official Americas Cardroom Help Desk

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Originally Posted by gametime2011 View Post
I noticed the homepage goes to apache 2 test and the affiliate page is down, is there a reason for this and when will it be back up if anyone knows?
Last night we had a catastrophic server failure with the server that served our client banners and our websites. Our Tech team has been up since very early this morning trying to fix this and have almost fixed it. We apologize for the down time on the website and on the banners.
Of course when it rains it pours, two days prior our backup server went down and we had ordered another one, but we were operating without a back up. Servers just never want to play nice. We expect the websites to be back in the next hour or so.

Let me know if I can assist you on anything meanwhile. Thanks for your patience and understanding.
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Old 07-06-2012, 03:42 PM   #2375
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Re: Official Americas Cardroom Help Desk

How come I can't uninstall America's Cardroom? I downloaded it to take a look at the software and traffic and decided i want to play there, but if I want to receive rakeback I need to uninstall it first...except everytime I open the folder and choose uninstall all that happens is that only the uninstall function disappears. The software is still there. Anyone else had this problem?
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Old 07-06-2012, 04:04 PM   #2376
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Re: Official Americas Cardroom Help Desk

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Originally Posted by F-Zero91 View Post
How come I can't uninstall America's Cardroom? I downloaded it to take a look at the software and traffic and decided i want to play there, but if I want to receive rakeback I need to uninstall it first
You don't have to delete the software, you can also send a PM to the Site Rep with your screen name and ask if they can put you on rakeback.
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Old 07-06-2012, 05:12 PM   #2377
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Re: Official Americas Cardroom Help Desk

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Originally Posted by ACR Rep View Post
We offer $0.02/$0.05 tables that have a minimum buy-in of $1. We also offer $0.50 satellites to our $50,000 Sunday.
Thank you!
In this post, your quoted two of my posts. In one of them I said the following:

"ACR seems to be systematically pricing out anyone who wants to play with a bankroll under $100".

I only mentioned the structure of MTTs and SNG, so your response about cash games isn't relevant. I also said that satellites aren't a good option for someone starting out with a small bankroll, as yours all have unlmited rebuys.

I stand by my statement, with a slight amendment. Your are in fact systematically pricing out many beginning tournament players.

The 50 cent satellites to which you referred have unlmited rebuys. Most new players have no clue that strategy for a satellite is much different than SNG or MTT. They also don't understand some of the consequences of rebuying halfway through a tournament, for example, that they will be playing a starting stack against a lot of much larger stacks.

I understand that poker is a caveat emptor game. As the saying goes, "You pays your money and takes your chances." But having unlimited rebuy turbo satellites as the only option for someone with less than $100 is going to either send many players looking for another site, or burning through their money in a week or two on ACR, never to return. A very few will have a chance to build a bankroll, keep playing, and contribute to the poker economy.

I had no idea what I was doing when I first signed on to a poker site. I didn't know anyone that played poker. I just saw it on TV and thought that I could be good at it. I started playing $1 SNGs with a very slow structure and lots of play (as your regular $1 SNGs had) and it took me 3 months to lose my $50 deposit, which was a lot of money to me at the time. By then I was starting to figure things out, and I decided it was worth another precious $50 to give it another try.

With the options currently available to someone starting with between $50 and $100, you are setting up for failure players who are like I was when I started.

Last edited by Poker Clif; 07-06-2012 at 05:14 PM. Reason: Fixed grammar. No significant content change.
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Old 07-06-2012, 07:09 PM   #2378
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Re: Official Americas Cardroom Help Desk

How about some Heads Up Multi-Table Tournaments? Like a 20-50 dollar buyin with a 4k guarantee. I think these could be very popular and would be really fun for HU players.
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Old 07-06-2012, 07:23 PM   #2379
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Re: Official Americas Cardroom Help Desk

Please make there an easy way to see if someone straddled,

A small tag under there name similar to the chop tag would be great.
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Old 07-06-2012, 07:27 PM   #2380
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Re: Official Americas Cardroom Help Desk

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Originally Posted by skraper View Post
Please make there an easy way to see if someone straddled,

A small tag under there name similar to the chop tag would be great.
+1
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Old 07-06-2012, 07:45 PM   #2381
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Re: Official Americas Cardroom Help Desk

Quote:
Originally Posted by F-Zero91 View Post
How come I can't uninstall America's Cardroom? I downloaded it to take a look at the software and traffic and decided i want to play there, but if I want to receive rakeback I need to uninstall it first...except everytime I open the folder and choose uninstall all that happens is that only the uninstall function disappears. The software is still there. Anyone else had this problem?
It's like that for everyone, you have to manually uninstall it yourself.
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Old 07-07-2012, 02:15 AM   #2382
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Re: Official Americas Cardroom Help Desk

ok you dont HAVE to ban gift of gab if you just promise to turn off his boomswitch
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Old 07-07-2012, 03:04 AM   #2383
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Re: Official Americas Cardroom Help Desk

Could you please allow us to use the letter F again.

The letter is blocked in chat entirely, no matter what word its used in.
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Old 07-07-2012, 03:56 AM   #2384
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Re: Official Americas Cardroom Help Desk

This chat s*** is really *** me ***.
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Old 07-07-2012, 04:04 AM   #2385
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Re: GriftOfGrab

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Originally Posted by tallonkeibler View Post
I have noticed there are times that GriftOfGrab is not playing. So if Grift is a multi-player or bot, it is not on 24/7.

But most disturbing is that it has moved down to the 25/50 cent tables, so now even low stakes players are not safe from Grift's tripling and quadrupling up against them at each table.
It should be hard to win money of someone that's 30 tabling.
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