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Old 10-12-2011, 06:38 PM   #1
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Official Americas Cardroom Help Desk

We’re very excited to open this thread in order to assist you, our valued Americas Cardroom players, with any questions or concerns you may have.

We at ACR strive to improve our product everyday so feel free to use this thread for all comments and suggestions of ways we can make your online poker playing experience as enjoyable as possible.

We look forward to hearing from you!

The ACR Staff
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Old 10-12-2011, 06:43 PM   #2
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Re: Oficial Americas Cardroom Help Desk

Hello, just wondering how are you able to be open to the US market? As a Canadian just curious as I am trying to find a good place to play and don't won't to run into another FT problem.
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Old 10-12-2011, 07:06 PM   #3
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Re: Oficial Americas Cardroom Help Desk

I am assuming that this is the ex-Doyle's Room on the Yatahay Network?

EDIT: sorry, I just saw the last post in the Doyle's thread that this is in fact the new thread. Welcome, again
note to self - read before poasting.
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Old 10-12-2011, 07:50 PM   #4
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Re: Official Americas Cardroom Help Desk

is rakeback offered?
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Old 10-12-2011, 07:52 PM   #5
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Re: Official Americas Cardroom Help Desk

Great name for a poker site! Welcome to the forum!
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Old 10-12-2011, 08:15 PM   #6
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Re: Official Americas Cardroom Help Desk

What cashout methods are offered to american players and whats the average wait time? does your room use the same cashier as the rest of the yatahay network?
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Old 10-12-2011, 08:16 PM   #7
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Re: Official Americas Cardroom Help Desk

Quote:
Originally Posted by Mr.Rec View Post
is rakeback offered?
Yes some affiliates offer 27% rakeback.

Quote:
Originally Posted by sirsmokespiff View Post
What cashout methods are offered to american players and whats the average wait time? does your room use the same cashier as the rest of the yatahay network?
Everything regarding this remains the same as it already used to be at DoylesRoom.
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Old 10-12-2011, 08:33 PM   #8
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Re: Official Americas Cardroom Help Desk

Are there any staes that are not aloowed on your site?
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Old 10-12-2011, 08:56 PM   #9
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Re: Official Americas Cardroom Help Desk

Will the shortcut icon remain the Doyle's Room logo?
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Old 10-12-2011, 09:23 PM   #10
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Re: Official Americas Cardroom Help Desk

RB accounts from doyles room carry over?
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Old 10-12-2011, 09:24 PM   #11
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Re: Official Americas Cardroom Help Desk

Quote:
Originally Posted by jdawg91 View Post
RB accounts from doyles room carry over?
Yes.
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Old 10-12-2011, 09:57 PM   #12
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Re: Official Americas Cardroom Help Desk

When will the sportsbook be open?
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Old 10-13-2011, 12:39 AM   #13
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Re: Official Americas Cardroom Help Desk

any plans to change the 6 game table limit?
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Old 10-13-2011, 01:02 AM   #14
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Re: Official Americas Cardroom Help Desk

wtf bad beat jack pot tables everywhere
wtf client not showing the losing hand
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Old 10-13-2011, 12:16 PM   #15
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Re: Official Americas Cardroom Help Desk

Quote:
Originally Posted by skubba View Post
Are there any staes that are not aloowed on your site?
Afaik Washington State and Maryland are blocked due to the legal situation.

Quote:
Originally Posted by gadolparah View Post
any plans to change the 6 game table limit?
This should be fixed now with the latest update.
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