Sometimes, when your name comes up on the wait list, when you try to sit at the empty seat it says, "Sorry this seat is already reserved, try another table."

It's annoying but imo it's a low priority compared to the exchange rate situation.

The cashout policy is to cash out via the original methods you deposited. So if you made a MB deposit of X amount and a CC deposit of Y amount, when you make a withdraw, you're going to see X amount in your MB and Y amount in your CC.

After you have cashed out the initial amount you deposited via CC (Y), the remainder will be sent to whatever method you chose.

So I'd check your CC, or your bank if you made other deposits as well.

Here's a better description if I butchered it:

http://888-external-en.custhelp.com/...cashout/prod/4

Not quite sure what you're looking for?

as Benny said, some people find it more stable than other sites, and some people don't. If there is a problem with the 888 server and you suffer a d/c, Support has always been pretty good about reimbursing anyone for losses.

However if the problem is individual, there's not much I, or anyone at 888 can do...

hey thanks for taking the time to respond... thats boody stupid though on 888s part. when i ask for a 1200$ check i expect to get 1200$ check in the mail, not 1/3 of it one way, and then the rest another. w.e i guess its not a big deal but it is a pain in the ass. i lost about 5% on the transaction from US to CAD and at the time the CAD was 0.006 higher than the USD so i should been getting more if anything. i dunno its ******ed. also, i think ive sent 5 emails,(regarding affiliates) from january 14th 2012 and still havent heard from them. could you comment on this?

I've never played on pacific or 888 in the past.. I am in Canada.

Is 888 its own network or part of another?

What % RB can I get on this site?
Which skin is best?
How fast are cash outs to skril?

All you need to know is here. (Software, sites in the network, traffic etc)

Cashouts to Skrill take an eternity. ~6 days (Yeah, they have a 3-day holding period)

Don't even think about RB. Read this.

You should also be aware of the currency SCAM @ 888 here.

If still not sure what to do, just read the last 10 pages of this thread.

You're Welcome.

im an affiliate (LOLZ JUST KIDDING) they havent responded to any emails, i sent them 5, on how to use my tracking codes and ****. its pathetic.

I dont understand why 888 wont offer like 25% rake back through the site themselves...they save money that way, give players better bonuses and incentives, and affiliates would take a smaller percentage of the revenue.

although 25% rakeback isnt "great" but it sure as hell beats nothing...right? i mean, throw in a 25% RB ontop of the VIP stuff if youre platinum status you make 43% rake + bonuses which is pretty incredible, for me at least. i would defs move all my play here if
1. cap moves up to at least 16 tables.
2. support pulls all the pickles out of their ass and respond to emails
3. not steal from exchange rate and ****.

just my $0.02

It's own.

VIP is equivalent to 27%

I can only offer support for 888 here, any other skin operates independently.

Skrill will be 3-6 days.

Don't hold your breath for rakeback. It has never been a philosophy here, and it isn't likely to change.

That doesn't mean we can't look for other opportunities to reward you guys for play. I've got a few ideas of my own that I'm constantly pounding away to try and push through. But anytime you guys have a promo idea or something you'd like to see, this is definitely the place to voice it.

1. Cap probably won't change anytime soon either as it is still a relatively new move. I would imagine if this is going to change, it would be a second or third quarter move.

2. I sent a complaint about support e-mail wait times. If you guys are having troubles getting responses, definitely give Live Chat a go. You're going to have positive and negative experience, but at least it's live.

3. I've detailed the "best-practices" for handling the Cashier over the last several pages. As well I've passed on all the feedback here regarding the issue.

thanks for the reply eh, i know its tough to handle people like me complaining all the time. but the email support wait times is so crucial, im standing still when it comes to my affiliate busiess stuff, which is costing me some money and hair.

No problem, completely understand where you're coming from.

Not sure what your question is, but just in case you didn't spot the link on the main page, here is the affiliate site:

http://affiliates.888.com/en/Default.htm

888 affiliates are powered by uffiliates, and you should be able to find most of your answers there if you haven't been there yet. I did it a number of years back. There is definitely profit to be made if you can bring in the volume of players.

Hi,

Can you tell me whats the deal with your MTT leaderboard is? I find a calculation method overview on the homepage (http://www.888poker.com/poker-promot...w-it-works.htm) but the leaderboard itself is "under construction". Will you release it in the near future and if yes what prices can be expected?

What about more tourneys in the range of 20-100$ in the evening (18-21h GMT+1), stars had a bunch of tourneys every 15 minutes at 888 i have to wait an hour to get a good tourney

maybe im paranoid, but ive noticed that at the $50-$100-$200 HUsngturbo they are mainly(only!!) roumanian players. when one goes away, another one is coming. ive played a few times against them and they never talk, never answer on the chat, always play at the same speed, etc,etc...im not an expert at detecting bots but i find it a bit strange..not u?

They can talk Try to say sth like 'ty' after their chase for some draw failed and you will see... Win two or three times in a row and laugh at those ppl - they will say couple words

I was playing a few 6 man SNGs

I was going over loads of my HH and I can see I keep getting the BB and SB twice in a row when I get to HU

How can that be right ?

e.g

Bubble hand..........





[converted_hand][hand_history]Pacific, $40 Buy-in (40/80 blinds) No Limit Hold'em Tournament, 3 Players
Poker Tools Powered By Holdem Manager - The Ultimate Poker Software Suite. View Hand #11823682

SB: 295 (3.7 bb)
Hero (BB): 1,835 (22.9 bb)
BTN: 870 (10.9 bb)

Preflop: Hero is BB with 8 3
BTN raises to 870 and is all-in, SB calls 255 and is all-in, Hero folds

Flop: (670) 8 8 K (2 players, 2 are all-in)
Turn: (670) 3 (2 players, 2 are all-in)
River: (670) 5 (2 players, 2 are all-in)




Hand 1 HU ..........








Hand 2 HU

Wow... since when? I was about to ask you why my cashouts are taking so long

1 2/6/2012 at 8:24 AM US$2,500.00 In Process 1xxxxxxxxxx9 US$0.00 None
2 2/3/2012 at 6:03 PM US$5,000.00 In Process 1xxxxxxxxxx5 US$0.00 None

Just to add to the madness ,how can my only option in this hand pre flop be call or fold?

Why can't I raise?

+++++111111

when this first happened to me i though he just insta folded to me and i missed it since i was multi tabling or something. im to lazy to dig through HH right now, but this has happend a numerous amount of times for me. ive played about 350sng and id say it happen 5 times.

will try to post HH when i have some time, but for now, stuyding for midterms. ****

I'll ask what's happening with the leaderboard, but I think the short answer is "not much right now." I may be wrong though.

Thanks for the HH's.

I saw a Double BB the other day and forgot to bring it up. It used to be a major issue that was resolved. Perhaps something in the latest update undid the fix.

Also I'll get on the raise issue. No idea what's up there.

3 day hold and then usually 1-5 days to MB (so I averaged 3)...NOT including weekends. Sorry, should have included "business days" in my post. If you don't see the first one by the end of the week, let me know.

Anytime soon u add rebuy/addon checkboxes?

Possible to add more mtt turbos to the schedule past 8pm UK time?

About the exchange rate issue...

I don't see how changing your account to USD would change anything, 888 still uses a much higher exchange rate (to your disadvantage) when you make deposits with e g. a credit card and your bank account has a different currency. No other site is doing this! They all follow the current global exchange rate.

This is plain robbery, and trust me when I say that this will cost 888 more than any other software issue, if it comes out on more forums/media. I advice you to fix this leak before it reaches out any further. I bet it has brought loads of extra profit for the company over the years, and that the CEO/owner wants it to stay the same. But it would be a mistake to let it continue in todays enlightened environment.

Frustration of unsatisfied customers can become your worst enemy.

And for christ sake, listen to your customers! If you send out surveys and get free information on how to improve your business, use it. Customer care is one of 'the' most important things for any company.

888poker should not display its content in IE. Are you aware of the fact other browsers exist and in use by many players?

Opening a link in almost every other application will use your default browser. Even in Windows itself. Why not 888poker?

K, it's getting late on Friday and no money. It's been over 7 days total now.

So I tried live support to see whats up with this. I sat as #1 in the queue for about 15 minutes before giving up.

So then I tried calling the number that Luckyace lists in the cashier: 0800 404 7748. This turns out to be some call center, which advertises some crap to me for a good minute, and then offers to look up the real number for Luckyacepoker.com.

So then, I call the number they gave me: 1-800-712-3000. Turns out this is a call center for Comcast, with a looping reception that gets me nowhere.

So then, I click around in the Cashier and find this number: +126 84844913. I misread that this is a 'toll number', not toll-free, and find out it's gonna cost me about 24 cents a minute for the privilege of speaking with Luckyace support.

So then, I speak with a lady, who informs me that I need to send documentation proving my identity and address. After having this account for 5 years, and dozens of deposits and cashouts.

Not even an email from LA informing me of this development. I had to track down and contact their support center to find out why my cashout is stuck 'In Process'.

888Rep, if you'd please forward this story to someone at 888/LA who cares, it would be appreciated.

What's all this uproar about currency conversion fees? Adding a few % to the daily rate is standard practice when dealing with foreign currency exchange as a means of protection and risk-management of the fluctuations in the FX markets.

fwiw I get a better currency rate for my wire withdrawals at 888 than I get at skrill/moneybookers

The thing that was said was that your account currency should match the currency on your payment option so that no conversion is needed. I can't understand why that is so difficult to understand. That's the first thing I did when I opened an account there was to ask them to change my currency to USD as that is what I use on my ewallet.

Obv I do agree that its really strange they need to make such a large cut on conversion fees. Its not like they wouldn't charge enough rake as it is...

Also about the jackpots that get posted even when not in the hands, obv its super annoying but technically 888 isn't stealing it as its added to the jackpot which you get when you win (lol). But yeah, it should obv get fixed.

As much as people sometime complain here about the jackpot, I for one hope they won't change it (just remove the 5 second delay between hands ffs). I see so many bad players who come there to play the jackpot. One fish even complained to me when we were HU at the table that I should raise him since he wants to play against the jackpot and not against me So if they change that they'll obv have less incentive to play poker.

As much flak as 888 is getting for different reasons (most of which I do agree with) I want to thank them for having a very decent software and for continuing to get new players to the site. Its impressive how much they managed to grow during the last year, and I guess they aren't just using our rake to pay fat rewards to the owners but actually do some marketing. So yeah, props to 888 for that.

Great post mate.

Any news on the danish client? zzz