Quote:
Originally Posted by x18robbase
If you sign up for 888.com the send you a wifi stick for free. will recieve in 48 hours LOL this is crazy
I tried this. I filled out the form, hit submit, page just sat there loading. Now I can't even google the page to try again. I'm glad some folks got on today though. I'll hope that getting a USB adapter will help avoid my issue since I'm certain it's not an issue with my IP address. 3 hours later, I got a reply from Support on WSOP and Borgata. Neither one was of any help.
WSOP:
Quote:
Hey Player
We're sorry but we're currently unable to verify that you are physically located in the state of New Jersey. This could be because your IP address is not being recognized as from within New Jersey, or we were unable to verify your location over Wi-Fi.
- Make sure your Wi-Fi and/or GPS is turned on
-You should have at least 2 other available Wi-Fi networks within range
- If you are located very close to the border, we might be unable to accurately verify your location
We hope that one of the above suggestions will resolve this issue and look forward to seeing you at the tables.
Should you need any further assistance, please feel free to contact us again.
Patterson J.
Player Support Representative
Borgata:
Quote:
Thank you for contacting Borgata Online Gaming Customer Service.
Further to this difficulty we would like to let you know that you should not be running any ‘Virtual Network Computing' software on your computer. In case you are running a ‘Virtual Network Computing' software you will need close/disable it in order to be able to login and resume play.
What is ‘Virtual Network Computing'?
Virtual Network Computing is often described as "remote desktop" software which is a graphical desktop sharing system to remotely control another computer.
Some of the widely used VNC software's are; TeamViewer, Real VNC, GoToMyPC, Cisco VPN, GoToMeeting and etc.
In case you have further questions, we will be more than happy to assist you. We are available 24 hours a day.
Thank you for choosing us as your online gaming site.
Sincerely,
Plamen,
Borgata Online Gaming Customer Service
Gamble Responsibly
I have no idea why they sent me that response. I never had an issue with that message and it was not at all mentioned in my email. Very poor job by support on that one.
I have no idea what the WSOP guy means by "at least 2 other available wi-fi networks within range". I am connected to my internet via wi-fi. Am I suppose to see geolocation as another SSID to connect to? Very unclear. They should of laid out better instructions for what to expect on each site for location.