***MintedPoker / Minted Poker Official Support & Promotions Thread***

[Music Studio Fund]

Originally Posted by MintedNeil

There is live support, email support, my email and PM’s on 2+2. Any of the above will mean your concerns are dealt with in a timely manner - posting part information on here will not.

If you want me to take your concerns seriously can I suggest you email me, support or hop on live chat and provide accurate details so it can be investigated.

Right now the above post reads like it should appear in the ‘poker is rigged thread’ and not here. However we do take reports of this nature seriously so please provide the information we would need to investigate.



More accusations – any evidence will be treated with the utmost priority.



Pardon? You expect us to delay your cashout because of this, seriously?



Shoot us after the evidence is provided please.



Correct procedure

Regards
Neil

Sorry Neil.. depositing here anyways - i watched him for a while last night before depositing. Tried depositing with VISA but it wasn't working last night. It is today - I think I have to wait for operations to get in though because my VISA deposits never go through on your end though I get an approved transaction e-mail from the payment processor. It's very strange - hate waiting for my account to be credited after the money has already been taken from my VISA debit account.

Thanks for your good service so far Neil and co.

[HappyOD]

Originally Posted by ev2an

hmm, I guess I will wait to deposit until they get a reload bonus. I built my roll up, then cashed it out just bc I was nervous about getting my money. But all is well on that end and im ready to deposit again. Hopefully the site keeps growing and getting better.

I just want to state for the record that my re-deposit was because I cashed out all my money also. I was very nervous and so I just cashed out, yeah, that's what I did.

[Awesemo]

What is up with the rake on the Euro tables (which are the majority running)? 5% up to 5 euros is ridiculous, that is a max of $7 rake which is more than twice the rake on normal sites and on dollar tables! With 40% rakeback it still isn't even as good as competitors. I find this pretty outrageous.

[gizeh68]

Well, whatever the other complaints ppl have about Minted, i've been playing there a lot lately and think its a nicely run site.

I've played real money on: Bodog, Titan, Stars, FTP, and a few other small ones. This place is as good as they are, more or less.

Anyway, keep up the good work Minted

[ludacris]

Originally Posted by Awesemo

What is up with the rake on the Euro tables (which are the majority running)? 5% up to 5 euros is ridiculous, that is a max of $7 rake which is more than twice the rake on normal sites and on dollar tables! With 40% rakeback it still isn't even as good as competitors. I find this pretty outrageous.

yeah as much as I'd like to play euro tables I just refuse to pay that kind of rake.

[ampwx5]

I made my first deposit on this site today and I am very impressed. I had a specific question and support was very helpful and timely. This site seems excellent given the current state of online poker for US players, and I would recommend it to all.

This looks to be the online poker room of the future, and I am excited to be a part of it's growth... Keep up the good work Minted!

[Fany]

Originally Posted by TigerSheen

The dealers look very creepy when they crawl out from under the tables. just sayin.

+1 just get rid of it

[ev2an]

Originally Posted by HappyOD

I just want to state for the record that my re-deposit was because I cashed out all my money also. I was very nervous and so I just cashed out, yeah, that's what I did.

good one, I am definitely just trying to cover up that I went busto, wouldn't want anyone on here to think I was bad!...

[ZeckoRiver]

[QUOTE=MintedNeil;28554045]Yes. We did want to change the format to the one advertised but it was decided too many players would complain that we changed the format back to the original - so they are being removed.


Can you please explain above? People would complain about changing back to freeroll steps as advertised so they are being removed? Who would complain and why , I don't understand this comment. I would think people would complain about the freeroll steps being removed .

[ar0undtheworld]

Neil,
Is the Steps 1 ending friday or the whole steps freeroll ends friday?

[ak7062]

Originally Posted by MintedNeil

3 New GTD Freezeout tournaments.

Mintedpoker have added 3 new test tournaments. They are small guarantees but only require 3 players to run and have 5,000 chip starting stacks: run Monday - Friday

Love this but... why no weekends?

[mlane]

Originally Posted by Awesemo

What is up with the rake on the Euro tables (which are the majority running)? 5% up to 5 euros is ridiculous, that is a max of $7 rake which is more than twice the rake on normal sites and on dollar tables! With 40% rakeback it still isn't even as good as competitors. I find this pretty outrageous.

Yup they are taking so much money out of the poker economy with this structure. Neil you guys need to start adding bonuses that one can buy with points for decent value. The rake is kind of outrageous.

[khanrava]

edit:not down
Got the client back open but website still won't load. Is this normal?

[khanrava]

Originally Posted by TigerSheen

The dealers look very creepy when they crawl out from under the tables. just sayin.

isn't that where they live?

[wannaneed]

requested a cashout one week ago , Is there a problem with the cashouts neil ?