I am sorry to hear that you experienced difficulties during the Haugesund 19 / Table ID: 105978. Our Technical team have reviewed your account and they have seen your disconnection during hand 290412165.
They have checked the server records and there are no records of any interruptions and other players continued playing without any problems.
There may be several reasons why you lost your connection; for example, a problem with your computer’s settings or a technical problem with your Internet service. Normally your software should automatically re-connect. If this does not work, try restarting the programme by logging out and back in again - under most circumstances, you will be immediately reseated back to your tables.
Sometimes other software running on your computer may be preventing the software from accessing the internet – try to avoid downloading files and using file-sharing software whilst playing in our Card Rooms.
Your connection speeds also may be affected by your local internet traffic at that time.
If you continue to have connection problems, please contact your Internet Provider for advice on your internet connection speeds and / or us here at support and we can look into the matter further for you.
If you need further information please do not hesitate to contact us at any time.
Above responses are why I don't bother sending reports when I am lagging , or being disconnected or folded out of hands. It always on my end blah blah blah sites servers working optimaly Six forum members alone had problems but not the sites servers that are affecting the games. Whatever. So Tilting lol.