**Merge Upgraded 6.0 Client FAQ & Feedback Thread**

[Haupt_234]

Originally Posted by five4suited

Thank you for your consistent responses and updates btw, stand up move on your part. (you're helping merge keep customers)

+1, Thank you.

[Unta8]

Huge lag problems right now. I wasn't experiencing them earlier, but right now the software is 100% unplayable. Like someone posted earlier, ~10 seconds of lag from clicking bet or check to when the action is executed. The cards deal at the correct pace, but all player actions take ~10 seconds extra.

Ninja Edit: Really weird, I am watching a HU cash match that is playing at perfect pace.

[BleedBlue87]

I know this has been said already, but I feel the need to echo the feelings of others when I say that the lag has made it almost unplayable. It's a shame, too, because I am planning to play a bunch of the MTTs tonight. However, considering it took an hour to finish a turbo SNG where the blinds reached 1k/2k by the time we got to HU, I don't think I have the patience to sit there waiting on the lag all night...sigh.

[riss]

Are player to player transfers working?

[Hero Poker CEO]

Originally Posted by five4suited

legit question, I know you're in the middle of a ****storm right now, but did the developers consult any cash game players before making these changes?

Thank you for your consistent responses and updates btw, stand up move on your part. (you're helping merge keep customers)

thanks and yes, but unfortunately, so many of these changes and development happened over the course of the last 2 years so things may have not been revisited and we all know because last year was pretty intense that this update was actually slated for last year.

All I can say is that we're gonna make it work, but sincere apologies to the players, but in the long run- better software (when it is all sorted) = more competitiveness = new markets. While we're kinda hurting now, we hope the end result will be our client which isn't just copying (of course we should copy the good things), but which is good in it's own ways as well.

I know the Dev guys personally, they put their geeky nerdy souls into this, but on your first point, I'll take it up with Dev and I'm sure with input and feedback, we can get these changes made that work for cash players.

[Pokeraddict]

Originally Posted by geegeebye

It would be nice if there was observer chat available, any chance with the new software? I mean why not?

I think it was removed because people would come to tables and beg for money and coffeehouse. I like it much better without observer chat.

[jl12345]

Originally Posted by Pokeraddict

I think it was removed because people would come to tables and beg for money and coffeehouse. I like it much better without observer chat.

Generally sites that have observer chat have an option to turn it off.

[22riverrat22]

Originally Posted by PepeCadena

please larger cards AND TEXT for "mini view"

+1

Originally Posted by tyson219

2) Info tab removed from MTTs. It needs to be back. I'd like the info tab to include, Your Stack, Average Stack, Number of People Remaining, Total Registered, Blind Level, Next Blind Level and Time Until Blind Increase. Obviously this is more than what was previously available -- I'd be happy just to have the old info tab back.

very sad if the info tab is gone, as is in old client was great

[play4purple]

lag is killing me. restarted client as per advice (while in 1st level of a tourny) and now i can't reconnect. stuck on the "logging in" screen. gg buy in

[younguns87]

Tables are now frozen.

[WeangBarbosa]

Originally Posted by Unta8

Huge lag problems right now. I wasn't experiencing them earlier, but right now the software is 100% unplayable. Like someone posted earlier, ~10 seconds of lag from clicking bet or check to when the action is executed. The cards deal at the correct pace, but all player actions take ~10 seconds extra.

Ninja Edit: Really weird, I am watching a HU cash match that is playing at perfect pace.

this, the lagging is giving me a panic attack

[Pokeraddict]

Originally Posted by jl12345

Generally sites that have observer chat have an option to turn it off.

Which does nothing to prevent the begging and coffeehousing.

[jmurjeff]

Can you tell them to update the sng filter to .11 to 2000 rather than $1-2000. Mainly because there are smaller sngs than $1.

[constarr]

I can't do a thing. That's terrible that the software must not have been tested to it's capacity and it does this. Sad thing, This isn't even a huge server load than the usual. Currently at 8.5k players when lots of times it's 10k+.

Should have taken that into account..

[Leroy2DaBeroy]

Subbing, regged for tourneys - can't play them. Tried restarting client and it's stuck loggin in.

I better get all my buyins back.