**Merge Upgraded 6.0 Client FAQ & Feedback Thread**

[surfdoc]

Mini mode needs to be a choice and the table should still be resizeable while in mini mode like it was before. Snapping into mini mode only when making the table as small as possible is absurd. Also, the pre-action buttons are ridiculously small as are the cards. Many tables just refuse to open and need to be force quit with the task manager as they only load part way. I am sure others have mentioned these but also the HH functionality is bad.

[22riverrat22]

no "starting in/late regging xx minutes" for tournaments?

xxxx that!!?!!?

[younguns87]

Lag right now is terrible. Everyone at the table is complaining of it so I know its not just my computer.

[Hero Poker CEO]

Guys:
I got some Feed back from DEV.

1. For Lag, if you have been waiting for the update for some time then got then played, it will lag, otherwise.

a. restart PC & client, then let us know about the lag : where and in what circumstance. And it will be seriously looked at.

b. Under: Games: my ring games/my tournaments * This has been DISABLED for the next day, as it was factor in some lag issues. If you click on them now, they just don't do anything.

[Hero Poker CEO]

Originally Posted by younguns87

Lag right now is terrible. Everyone at the table is complaining of it so I know its not just my computer.

I'm getting this across the board, the disable 2 issues that were causing it;
can you tell your table to restart their client and get back to me on it?

Sorry, I know it is above and beyond, especially at a launch, but we're just trying to mange it at this point.

[Hero Poker CEO]

Btw, Dev is monitoring this thread now. Again, lag issue, please restart client now, then let us know in detail what is going on here.

I expect more feedback from Dev as it comes in.

[LetsGo]

Still laging really bad.

HEM doesn't work

Doesn't seem like enough changed to make it worth all this hassle. The things we liked such as the box to the side with the players on table and tab for waiting list were actually a pretty big deal to take away.

Having to right click for waiting list really isn't the kind of thing I find easier. I'd like everything to be right there as buttons or tabs and not have to figure out right clicks etc.

[PepeCadena]

please larger cards for "mini view"

[Hero Poker CEO]

Ok, thanks, any comments are good as Dev is reading this thread, so just post and I'll give the response when it comes in.

Is everything lagging? I assume you reset your PC and restarted the client: so in that context, what exactly is lagging, please be specific, even if it is everything, please list it.
Thanks.

[rbracco]

Originally Posted by TooCuriousso1

not sure if this has already been said but I cant see whose at the table unless openning the table. unless im missing something.

also why is there no autopost button at the table? the only one i see is buried in the setting in the lobby.

You click the arrow all the way to the left and it drops down ala bodog. Pretty garbage though. Also so tilting not having an autopost button at the table. Not sure why dev would remove a feature that was built into the old software and every other poker site in existence.

[five4suited]

chat box is completely unreadable in what used to be mini mode, too.

and I play full ring, when I click on the arrow next to the table name to see the players at the table (and +1 to everyone who says this is just AWFUL), I only see 5 of the players' names. The graphical representation of the table in the lobby allows me to see all 9 players and their tags though, I guess that's why it's there.

I've got to think that designing the lobby so that viewing the players at the table causes another query to the servers isn't helping the lag issue.

it's almost like you're trying to discourage mutli-tabling with this update.

ETA: not having an auto-post button at the table is beyond absurd. why are you forcing me to lose several "free" hands per table when I'm trying to take a leak? The ~10 min/3 orbit limit to sitting out addresses the issue.

[6 Deuce Suited]

Originally Posted by lostinthesaus

I don't know of any site where the button is on the right side of the player's area. The dealer button is always located in the left most section of the players space on the table and his bets go to the right of the button. Having it on the right makes me thing I am the small blind EVERY time. This is a simply fix I'm sure.

Also, HEM not working is a huge problem. I simply wont play until it does.

Does HEM work on the new Revolution/Cake/Lock network?

Seriously considering switching over to there because of HEM not working and mainly because this software update is just plain brutal.

[p2 dog, p2]

u guys there are little arrows by table names, cash tables specifically. u click the "right arrow" and it shows the table who/where ppl are seated and other details. But ya, a side lobby would be nice

^^^^^

what they said

[younguns87]

Originally Posted by Hero Poker CEO

I'm getting this across the board, the disable 2 issues that were causing it;
can you tell your table to restart their client and get back to me on it?

Sorry, I know it is above and beyond, especially at a launch, but we're just trying to mange it at this point.

It did help. It's still lagging some but not as bad as before I restarted. Others who did this have also said the same

[Pokeraddict]

Is everything lagging? I assume you reset your PC and restarted the client: so in that context, what exactly is lagging, please be specific, even if it is everything, please list it.
Thanks.

FWIW I have had no lag issues, although the lag from many others has been bad and killed games, but it is not across the board laggy. I have played from two different connections too.