Wont do any good, or solve anything.

I have played on Carbon for years. There have been many times cash outs have been backed up and delayed. Tons of old threads in here to search and see. This affects all wallets, checks, and both US players and non. Merge is a small network.

Since April 15th, there have been a HUGE increase of new players, support is overloaded, and options have been diminished. It would be INSANE to not expect some delays right now.

This may even be the new normal going forward- who can tell? But I can tell you, that everyone has in the past been paid, even if it has taken a while.

Keep in mind how the big boys moved money so quickly. Id rather be patient than risk not playing on Merge at all, personally.

We all need to plan accordingly and expect delays. Yea, it sux. But it is what it is.

This is reality on US facing sites post 4-15.

Trying to cashout with sportsbook.com on the merge network. They asked for documents, I sent them in. They told me "up to 72 hours". I asked again with a live rep who tells me "72 to 96 hours". I get another live rep a little bit later about another issue who tells me "up to a week."

Then I hear the rumor that Sportsbook.com is going to shut down to US players on May 1st without telling anyone. I ask the live rep if they are shutting down to US players. She says "that is not true." I respond by referencing the article I saw from gambling911. She then says they aren't doing that "at the moment." I ask her to clarify, reminding her that I wasn't going to deposit until a live rep told me all was good. She finally gives in, admitting she was lying and said yes, the story actually was true and that they are done with "new US customers" on May 1st.

When pressed about cashouts again.... "as soon as we can."

Scumbags.

I just don't ****ing get it. I really ****ing don't. The info entered was 10000% correct. I entered the MTCN and 2 mins later the big butnahhhhhhhhhhhhhh lol @ me thinking im getting money online. ****ing unreal.

According to your experience, how long would it take to process our withdrawals? 2 weeks? A month?

The worst I have seen it, was when they had to switch processors. Now take a deep breath- it was 6-8 weeks then. There was no black friday involved with that one.

There have been several 2-3 week delays in receiving funds.

Right now- I am not gonna even guess what we may be dealing with. Hope it all is sorted soon. I am not worried about getting my money though- just a matter of how soon they can fix the backlog.

12 days, 17k to umw on carbon. Still waiting

thanks for your help alex,just hope they do not take too long to give us our money

LMAO...........Meijers even showed me in their computer that the MTCN they had is right....so either Carbon is blatantly lying to me about my WU deposit or...idk wtf is going on. I promise this only happens to me.

Like Alex said, the thing is it is very likely that Cashouts will be slow always moving forward. We now know how Stars and Tilt were able to process Cashouts fast. I for one would rather the remaining sites do it right and take a little less risk then to do it like Stars and Tilt and take a chance on more sites being indicted.

Again, like Alex said, we should make sure that we plan for these kinds of things moving forward so it causes less issues when there is a delay.

So now I guess I sit and wait for live support again....so that they can promise me one thing and meijers can promise me another.

I think it's important to realize you were talking about processors for paper checks. When cashing out via ewallet, it's simply a matter of transferring funds from a merchant account to a players account.

Hopefully, Merge won't fall into the 3 week delay to large ewallet cashouts that Cake is currently experiencing.

It was a month to get your money on FTP for a long time. So this is no big deal imo.

I think it is important for YOU to realize I know exactly what I said. While paper checks took the longest, the wallets were affected also .

You do not seem to understand how wallets and these smaller networks work.

Most smaller sites do not keep tons of money on the different wallets. The wallets, also want the money up front before they do payouts.

So, if there are a lot of requests for usemywallet, for example, they have to move the money from one place, such as a bank account or extra from another wallet, over to the wallet. This is usually done in batches.

Next week, Moneybookers may get a run- so same thing. Unlike the bigger sites, they do not leave large amounts of funds in these wallets.

Then , depending on if it is done in house or at a processor, the batches have to be sent out. In house is quicker, outsourced takes longer.


Given the aftermath of black friday, I am sure even the most challenged among us can understand this is not an easy feat for them. Your logic of pushing buttons does not apply.

Thanks alexsinn, anyway 6-8 weeks is killing me.

Just found out Sportsbook.com has now charged me more than advertised for my deposit last weekend. Only a couple bucks, but there is nothing anywhere saying there are fees and their livechat is trying to tell me that it is their processor and all I have to do is send them a full bank statement from my checking account. Ummm.....what?

Just to be clear- not saying it will be that long this time. We just don't know. There has never been a Black Friday before. Just keep it real and don't panic.

And another note from my chat..... "at this time withdrawals take from 2 to 3 weeks"

Well at least they're not saying 72 hours anymore.

True, but keep in mid he is on Sportsbook. They do not use Merge processing afaik. So, their times may be different than the bulk of skins that all use the same processing, which may end up better, or worse.

got my $500 on. the first guy i talked to in support was a tard....the 2nd time i got a lady who got it thru in 5 mins.

maybe becuase they are backlogged?

Finally a real explanation.
Much appreciated.
<3

Bottom line is EXPECT DELAYS for the foreseeable future. As Alex said we should expect it therefore we should plan ahead for it.

The days of quick Cashouts are likely way behind us. Its probably necessary for continued operation.

Said it in the Carbon thread, alexsinn deserves a goodwill bonus from Carbon/Merge for all the help he's/she's provided.

Thanks a lot alexsinn

So realistically, we are looking at 8 weeks for paper check cash outs? At least now I know so I can mentally prepare for the long wait.