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*** Merge Network deposit/withdrawal discussion thread*** *** Merge Network deposit/withdrawal discussion thread***

05-17-2011 , 10:21 PM
What is the best way for me to get money on Carbon. Is it UMW?
Thanks
05-17-2011 , 10:21 PM
Quote:
Originally Posted by B.Moore
To be honest I think these third parties are going to take our money and they know there's not a thing we can do about it. Honestly what could you do if they decided not to give you your money? Has anybody recieved any money from merge via check in the past week. I've herd some people here and there but nothing really consistent.Western Union seems to be the only way to transfer money to them and you have to jump through hoops to get it to them. What about the withdraw process? What does it take for them to get the money to us? I'm not trying to be negative but my thought process is being reinforced everytime I read a thread about withdraws. Don't get my wrong I'm still grinding away lol but I think it's about time for me to take a step back and assess this situation.

FYI. F%$@ ABSOLUTE I pray that God gives me the opportunity to run into one of them in public

I've successfully made 2 cashouts since black friday on carbon. It's not too difficult. Just talk to the reps via live chat if you have a problem and they will hook you up. If they are being lame, just shoot CarbonChris a PM.
05-17-2011 , 10:25 PM
Quote:
Originally Posted by Brown Keeper
What is the best way for me to get money on Carbon. Is it UMW?
Thanks
send me a money order/western union/bank wire and I will transfer to you
05-17-2011 , 10:27 PM
How do you deposit via WU? pm is fine

Last edited by abdaar; 05-17-2011 at 10:30 PM. Reason: never been so scared to deposit money lol
05-17-2011 , 10:28 PM
Quote:
Originally Posted by bs_jayhawk
I've successfully made 2 cashouts since black friday on carbon. It's not too difficult. Just talk to the reps via live chat if you have a problem and they will hook you up. If they are being lame, just shoot CarbonChris a PM.

Thanks man I apreciate your reply that makes me feel a lil better. It's just difficult losing a couple k when it was paying the bills. I'm on bc now. The gtd's are pretty decent and frequent.
05-17-2011 , 10:35 PM
Quote:
Originally Posted by bs_jayhawk
I've successfully made 2 cashouts since black friday on carbon. It's not too difficult. Just talk to the reps via live chat if you have a problem and they will hook you up. If they are being lame, just shoot CarbonChris a PM.
what method of cash out did you use, bs_jayhawk? and how long did it take to process the transaction/reach your account?

i'm trying to figure out the best withdrawal method; the live support is down today. after my electronic transfer was denied i requested a check and that transaction is now "pending." it sounds like these can stay "pending" for a while, i wonder if i need to email support and bug the people on the live chat a lot to make anything happen?

also like some others have noted, the UseMyWallet option has now disappeared from my cashier page entirely.
05-17-2011 , 10:50 PM
Quote:
Originally Posted by abdaar
How do you deposit via WU? pm is fine
Print this out and stick it on your refrigerator:

Quote:
Originally Posted by AceofSpades
Posted this elsewhere, and thought it might help some people:

You can try the other deposit methods as they might be cheaper but they may/may not work and WU will always work. WU cost $12 on amount under 1k, and on amounts over 1k charges $15/k.

Go to poker site, click deposit, cash transfer, write the amount and click submit/deposit and then from the next page write down the name, city, & country they want you send it to.

It will show a webpage with the instructions and your name filled in and a space for the "MTCN Number"

Leave the webpage up. Go to kroger or whatever place nearest you has western union.

Pick up a "Money Transfer" form (The "send" version)

Fill it out:
Under (1) Sender Information
"send amount in dollars: $" <- [How much to deposit]
"Expected payout location" <- [City, Country of the person you are sending it too, NOT YOUR LOCATION]

Fill out your name, address, & phone number

Check "Money in Minutes" under "(2) Choose a service"

Under "(3) Receiver information:
First Name: [FirstName you were told to send too]
Last Name: [LastName you were told to send too]

Sign the form, [I forgot to ask to make sure it was sent in dollars but it was]

Give the guy $deposit + fee

He will give you a receipt with a MTCN Number on it, buy beer to celebrate, go home, type in MTCN number in the box on web-page and click submit.

BOOM load up poker site and play.
P.S. In case you have a problem: At a minimum, deposit on a site that responds to emails and/or PM's (i.e. not Carbon), Carbon gets ALOT of complaints (they are so bad for the industry). There are so many people that are unhappy with Carbon. Select a site that cares, that is attentive to your concerns (RPM, Hero, Everleaf (Minted), etc.). Read the posts, get a general consensus as to what the players are saying, then make an educated decision.

(If you did that, there is no way in the world you would select Carbon Poker, they are so bad.)

Keep Poker Strong,
blue_water
05-17-2011 , 11:56 PM
Quote:
Originally Posted by Frack
So, I deposited with WU but am withdrawing via check. They asked me to first verify my identity and want credit card info (the card i used) and a bank statement from that credit card (verify my address?). However, I never used a CC card so why should I be giving them a random number that won't even be in there database?

Anyone else withdrawing under a similar circumstance? What'd you do? Send them CC info and a card statement to match?
I spoke with a rep and they said I could just exclude that part of the information, so that's the official word in case anyone else using WU deposited.
05-18-2011 , 05:53 AM
Anyone know how the hu action usual is for 50-200nl?
05-18-2011 , 09:03 AM
Quote:
Originally Posted by thegroupie
what method of cash out did you use, bs_jayhawk? and how long did it take to process the transaction/reach your account?

i'm trying to figure out the best withdrawal method; the live support is down today. after my electronic transfer was denied i requested a check and that transaction is now "pending." it sounds like these can stay "pending" for a while, i wonder if i need to email support and bug the people on the live chat a lot to make anything happen?

also like some others have noted, the UseMyWallet option has now disappeared from my cashier page entirely.
Ok, so i guess I jumped the gun. My first cashout went through with no problems. But now I'm having trouble getting my money from UMW to my bank account with this second withdrawal. And it looks like UMW has also disappeared from my cashier options as well. In UMW, the withdrawal was was returned and marked "rejected by operator". Whatever that means!
05-18-2011 , 09:49 AM
Quote:
Originally Posted by bs_jayhawk
Ok, so i guess I jumped the gun. My first cashout went through with no problems. But now I'm having trouble getting my money from UMW to my bank account with this second withdrawal. And it looks like UMW has also disappeared from my cashier options as well. In UMW, the withdrawal was was returned and marked "rejected by operator". Whatever that means!
Yes, this is happening it seems to all UMW requests fro bank transfers after 5/6. Some people have loads of money "somewhere out there" as we had transfers that were sent and are no longer in UMW but also not in our bank accounts after 10 days. Fel lucky that this money was returned to your UMW account. Since you can't redeposit it on Merge, I shipped it to Bodog which still accepts UMW as a deposit. From what I read Cake adn the Everleaf network also accept them. GL with whatever you choose to do.
05-18-2011 , 10:11 AM
Quote:
Originally Posted by bs_jayhawk
Ok, so i guess I jumped the gun. My first cashout went through with no problems. But now I'm having trouble getting my money from UMW to my bank account with this second withdrawal. And it looks like UMW has also disappeared from my cashier options as well. In UMW, the withdrawal was was returned and marked "rejected by operator". Whatever that means!
Quote:
Originally Posted by lvkajunkid
Yes, this is happening it seems to all UMW requests fro bank transfers after 5/6. Some people have loads of money "somewhere out there" as we had transfers that were sent and are no longer in UMW but also not in our bank accounts after 10 days. Fel lucky that this money was returned to your UMW account. Since you can't redeposit it on Merge, I shipped it to Bodog which still accepts UMW as a deposit. From what I read Cake adn the Everleaf network also accept them. GL with whatever you choose to do.

so we are pretty much ****ed?




Please be advised that there was an issue with your recent withdrawal request, which has not been processed by the US bank. We are investigating the issue, and in the meantime have returned the funds back to your QuickTender Account.

This situation is beyond our control as it relates to the onward transmission of funds transmitted by our European banking partner.

Please be advised that we will do everything we can to resolve this situation.
05-18-2011 , 10:12 AM
Wasn't WU a cashout option in the past? Not on Merge, but another site? If we can deposit with WU without any problems. Why have not that as a cashout option?
05-18-2011 , 10:26 AM
WTF? Heres what I got this am:
1030.00 USD 05/18/2011 14:14:06 Rejected by Operator


Now carbon took UMW off to redeposit it....Now I have $1060 sitting in UMW with no way to get it off. What do I do?
05-18-2011 , 10:26 AM
Anyone still taking UMW?
05-18-2011 , 10:28 AM
i just put my 6k onto cake. didnt have an account se made one quickly and put the 6k on with no problems. should be fun trying to get this off of cake now!!!!!!!!!

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05-18-2011 , 10:47 AM
I have read post that said Carbon was not responding to emails.

I sent them an easy question as a test. In five minutes, they emailed back that I could expect a responds. I recieved the answer the next day.
05-18-2011 , 11:16 AM
Quote:
Originally Posted by JohnWilkes
I have read post that said Carbon was not responding to emails.

I sent them an easy question as a test. In five minutes, they emailed back that I could expect a responds. I recieved the answer the next day.
I sent them a question with regards to account verification and received a response the same day.
05-18-2011 , 12:22 PM
Opened a Carbon account last night, couldn't get any of the deposit options to work (CC or WU). WU option wouldn't go beyond the first page to even give me directions on how to send the funds. Sent email to customer service, haven't heard anything back. Should I bother contacting my rakeback provider to see if they can help at all?
05-18-2011 , 01:05 PM
Opened carbon account and wired funds via WU with no problems. Whole process took 1hr 15 minutes. Used online WU.

Used carbon 24 live support chat and they were able to help me. No issues. Site is good but no Stars. SNGs are slow to fill but cash games r good.
05-18-2011 , 01:11 PM
Just a quick note of my experience since I've been following this thread.

I deposited $150 on 4/26/11 using Western Union. No problem. Activated the next day. Binked a little profit in a week and submitted a check request for $240 on 5/5/11. After a few days "waiting for approval", they responded needing my Driver's license and other information. That was processed quickly. I am happy to say I received a check by fedex on 5/16. This has given me confidence (for now) that Carbon is trying hard to process these requests. Props to them. I will continue to play there, keeping a small bankroll online. i've got another check request "waiting for approval" now, so I will update when I receive that check. I think the "softness" of Carbon definitely makes it worthwhile to play there!

Gl on the tables.

Last edited by shackedin09; 05-18-2011 at 01:12 PM. Reason: spelling error
05-18-2011 , 01:12 PM
Just got a withdrawal by check I requested about 2 weeks ago. I changed addresses and stupidly sent it to the old address so it may have been less.

This is in the US.
05-18-2011 , 01:18 PM
Quote:
Originally Posted by caspermatic
Just got a withdrawal by check I requested about 2 weeks ago. I changed addresses and stupidly sent it to the old address so it may have been less.

This is in the US.
How do they deliver - via regular mail or a carrier? I'm inquiring about Carbon, not other skins. Thanks.

Last edited by TD-74; 05-18-2011 at 01:36 PM.
05-18-2011 , 01:51 PM
Quote:
Originally Posted by wharfratg
Or maybe if you learned how to read, I posted that I have a pending UMW withdrawal requested on 5/9 and that I would update accordingly.

Feel free to keep making ignorant "Chicken Little" posts, however. That will no doubt be a helpful cash out experience that everyone wants to hear about.

Yeah, I got it.
Quote:
Originally Posted by lempke3000
You're right. I would be worried if I were you. You're probably going to be the first person to not get paid.
Where are they now?
05-18-2011 , 02:00 PM
Quote:
Originally Posted by TD-74
How do they deliver - via regular mail or a carrier? I'm inquiring about Carbon, not other skins. Thanks.

They deliver through Fed-Ex carrier, or at least that was the case a couple months ago. Very quick.

      
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