Quote:
Originally Posted by xxBIGSHOWxx
I am writing this for help! I am extremely furious about what just happened:
I requested a payout this morning. Understand that over the past month I have periodically checked with support to ensure my account was all verified and everything was confirmed so that i could make a withdrawl if i ever needed to via WU. I was ALWAYS told that everything was all set and good to go.
A few hours after requesting the payout of 850.00 today I was called by "pokerhost support" saying he needed to confirm my information and reason for the request. After doing so he stated that he would be sending it over to the department needed to complete it and it would be done within 72 hours.
Shortly after, I was logged in to PokerHost and all of a sudden I was logged out...upon logging back in I get the message that my account was suspended for security reasons and to email riskmanagement. I immediately contacted live support who said they knew nothing and that the investigation can take 72 hours itself.
IS THIS THE SCAM SO THAT YOU DONT HAVE TO PAY OUT??????
HELLLP!!!!!!!!!!
UPDATE- I JUST GOT THIS RESPONSE:
"You have to understand that we are part of a poker network and according to them the account was disable due to issues with the other sites.
We have emailed the network administrators for further details and we are waiting on their reply as soon as we have a reply from them we are going to contact you back."
WHAT WHAT WHAT????? I have made deposits over the past few months and as a losing player, NEVER has my account been bothered or anything other then being told all is great...but just hours after requesting a payout, NOW im under investigation from a "network of other sites"?????
Is anyone here from Merge to help and face the music for this total SCAM?????
Last edited by xxBIGSHOWxx; 06-10-2013 at 06:57 PM.
Reason: mistake