Quote:
Originally Posted by rcgs59
I will never play on a Merge site again
I had nothing but major problems getting my money off Carbon since August 2013.
I finally got some money today but they shorted me big time. They did not properly convert my US account money into Canadian funds so I lost over $120.00 which makes no sense. Dealing with them on Chat and emails is beyond illogical. Bottom line they ripped me off.
someone needs to close them down.
3-8 weeks is not acceptable time frame in this day and age. But this was ongoing for over 6 months.
I will stick to PokerStars and PartyPoker
Relax! Every time I've done a max withdrawal wire I have been shorted around $250 give or take. All I has to do was send a screen shot of the transaction from my online bank statement and they credited my poker account the difference. They even credit the $16.00 wire fee from my bank without me even asking for it when they noticed it on there. This has happened every time.
Also keep in mind that your "in this day and age comment" really doesn't pertain to this type of transaction. Technically the banking end of it is still illegal in the USA. Be happy you can still play, you can still profit, and you can still get your money in due time.
I'm not trying to be combative but let's not try to fool anyone or complain like this is a legal and regulated situation because it's not. You can expect better but you are not entitled to a speedy process.