Quote:
Originally Posted by blobbloblob
Im mad that i never got my coupon as advertised. I waited for it and it never came. Then they decide to autoreg you within an hour before. I missed the tourney because of that. I call bs.
Dear xxxxxy,
Thank you for contacting us.
In regards to your inquiry, We are well aware that we had a delay crediting the coupons but they were all given in time for all players to play the tournament, even you did yourself as you mentioned. We cannot take responsibility if you did not remember that the tournament was supposed to be played and you entered it late. We apologize but nothing can be offered in this case. We did not cause for you to enter the tournament late.
We are always here to help you. Please feel free to reply to this email if you have any additional questions in relation to this or any other matter. Your reference ID for this email is xxxxxxx please quote this number in any further communication on this subject.
Kind regards
Daniel Gordon