Hi, all. Please feel free to troll, I just want this evidence posted online so I know people can view it and I'll have an ''archive'' to look back at if I need.
I was playing the Rio jackpot sit n go's on Ipoker, 6 1st's in a row is summet like $40k, they also offer a consolation prize for 6 consecutive top 2 finishes. (about tree fiddy)
I had 3 2nd place finishes, and 2 firsts and then I was in my final one, on the final hand I won the last SNG and the whole site froze, the table froze (not just my side, everyone who was railing saw this) and then a message popped up telling me ''Sorry tournament ''Rio jackpot sit n go'' was interrupted due to technical reasons''
Then the table closed, my account was awarded $51.50 and I was told this was because the tournament was interrupted, (it should have been credited $60 for the 1st place win)
Anyway, here's the pictures of what happened, I hope someone on here could give an insight into this as I'm not sure whats happening and not very optimistic about getting paid out as I know they've done stuff like this before.
here are some pics.
me winning the final hand when it froze:
Error message:
Support Chat:
here is my poker pro labs with 5 of the SNG's listed, the 6th one I won hasn't been listed yet as they cancelled it before the hand was over....
http://pokerprolabs.com/Chubss90/iPoker
So yeah, tl;dr, cool story bro, shoula folded pre, consolation prize is about tree fiddy, flame away dudes if anyone does have any experience of this though please let me know as they are just completely ignoring me now.
Thanks.