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01-22-2012 , 07:02 PM
Hi, all. Please feel free to troll, I just want this evidence posted online so I know people can view it and I'll have an ''archive'' to look back at if I need.

I was playing the Rio jackpot sit n go's on Ipoker, 6 1st's in a row is summet like $40k, they also offer a consolation prize for 6 consecutive top 2 finishes. (about tree fiddy)

I had 3 2nd place finishes, and 2 firsts and then I was in my final one, on the final hand I won the last SNG and the whole site froze, the table froze (not just my side, everyone who was railing saw this) and then a message popped up telling me ''Sorry tournament ''Rio jackpot sit n go'' was interrupted due to technical reasons''

Then the table closed, my account was awarded $51.50 and I was told this was because the tournament was interrupted, (it should have been credited $60 for the 1st place win)

Anyway, here's the pictures of what happened, I hope someone on here could give an insight into this as I'm not sure whats happening and not very optimistic about getting paid out as I know they've done stuff like this before.

here are some pics.

me winning the final hand when it froze:



Error message:



Support Chat:



here is my poker pro labs with 5 of the SNG's listed, the 6th one I won hasn't been listed yet as they cancelled it before the hand was over....

http://pokerprolabs.com/Chubss90/iPoker

So yeah, tl;dr, cool story bro, shoula folded pre, consolation prize is about tree fiddy, flame away dudes if anyone does have any experience of this though please let me know as they are just completely ignoring me now.

Thanks.
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01-22-2012 , 07:18 PM
I think you should be more aggressive in the customer service chat, that generally works in these kind of scenarios
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01-22-2012 , 07:30 PM
Why did they short change you 8.50? That makes no sense because you were a lock for the win at that point. At the least you should get the full $60.
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01-22-2012 , 07:42 PM
Quote:
Originally Posted by jmurjeff
Why did they short change you 8.50? That makes no sense because you were a lock for the win at that point. At the least you should get the full $60.
They told me this was a ''Interruption payment'' which when asked is that a compensation payment or will it be changed to $60 in the near future the woman didn't know, so I'm still sat here wondering wtf is going on.
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01-22-2012 , 08:08 PM
That looks like a win to me. Bitch until you get 1st place money IMO.
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01-22-2012 , 08:13 PM
dude wow, ive read this numerous times on the forums problems with ipoker etc not paying out jackpots and stuff
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01-22-2012 , 08:13 PM
hope it works out for u my dude
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01-22-2012 , 08:25 PM
I'm still hitting them up on the chat and it's been about 5 hours now, none of them seem to know what is going on as the chat support is a completely different company to ipoker (they act as a middle man type thing)
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01-22-2012 , 08:25 PM
Quote:
Originally Posted by hehateme315
hope it works out for u my dude
Thanks mate, so do I lol
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01-22-2012 , 08:52 PM
Used to play the Fort Knoxs a lot back in 06-08 and as far as I remember, if a game got interrupted due to server issues, etc, then it would not count at all towards the jackpot - and I presume the consolation.

Not sure how this one will play out for you since you were HU, but it most likely wont count at all.

And there is 0% chance that they purposefully froze the tourny so that they would not have to payout.

Also, it will take more than a few hours to fix. Dont bother with live chat, as the person there will not be able to assist. Email the support of your skin, if you have not done already, who will pass it onto Ipoker - they will be dealing with it, not your skin.
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01-22-2012 , 09:00 PM
Quote:
Originally Posted by pmarrsouth
Used to play the Fort Knoxs a lot back in 06-08 and as far as I remember, if a game got interrupted due to server issues, etc, then it would not count at all towards the jackpot - and I presume the consolation.

Not sure how this one will play out for you since you were HU, but it most likely wont count at all.

And there is 0% chance that they purposefully froze the tourny so that they would not have to payout.

Also, it will take more than a few hours to fix. Dont bother with live chat, as the person there will not be able to assist. Email the support of your skin, if you have not done already, who will pass it onto Ipoker - they will be dealing with it, not your skin.
Are you serious? This is the most corrupt poker site ever, why do people still think these days that these poker sites aren't corrupt.

What's the odds of it magically freezing and booting me off just as I win the final hand? BULL ****! they obviously have done this on purpose, they never ever pay out the jackpots on this site I already know one guy who was refused the jackpot because they said there was ''too many UK players on'' lame excuse, corrupt poker sites, people who play these things thinking that these greedy sites have there best interests at heart are absolute morons.

Last edited by Mike Haven; 01-23-2012 at 06:19 PM.
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01-22-2012 , 09:13 PM
Quote:
Originally Posted by Stew Hunger
Are you serious? This is the most corrupt poker site ever, why do people still think these days that these poker sites aren't corrupt.

What's the odds of it magically freezing and booting me off just as I win the final hand? BULL ****! they obviously have done this on purpose, they never ever pay out the jackpots on this site
I call BS on that ... . But I am sure you can provide evidence that this was done on purpose for a measly three fiddy? Yeah right.

Last edited by Mike Haven; 01-23-2012 at 06:19 PM.
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01-22-2012 , 09:21 PM
Quote:
Originally Posted by 39suited
I call BS on that ... . But I am sure you can provide evidence that this was done on purpose for a measly three fiddy? Yeah right.
Okay, so taking into account that that no one ever gets paid out on these jackpots.

What are the odds of my account magically having a ''server interruption'' on the river of the final hand of the sit n go I'm due to win tree fiddy on? I was even saying to those railing me ''watch the site crash, or me get disconnected''

just lol
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01-22-2012 , 09:31 PM
Quote:
Originally Posted by Stew Hunger
Okay, so taking into account that that no one ever gets paid out on these jackpots.
That is quite an interesting statement as I know 3 personally that won these jackpots and got paid without any issues other than the normal potential collusion investigation. Do you mind to enlighten us how you know that they never paid out any jackpots? I am very interested to see the specific evidence in this matter. TYVM in advance.
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01-22-2012 , 09:32 PM
Quote:
Originally Posted by 39suited
That is quite an interesting statement as I know 3 personally that won these jackpots and got paid without any issues other than the normal potential collusion investigation.
Okay so if what happened to me happened to you, would you brush it off as a innocent coincidence?
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01-22-2012 , 09:35 PM
Quote:
Originally Posted by Stew Hunger
Are you serious? This is the most corrupt poker site ever, why do people still think these days that these poker sites aren't corrupt.

What's the odds of it magically freezing and booting me off just as I win the final hand? BULL ****! they obviously have done this on purpose, they never ever pay out the jackpots on this site I already know one guy who was refused the jackpot because they said there was ''too many UK players on'' lame excuse, corrupt poker sites, people who play these things thinking that these greedy sites have there best interests at heart are absolute morons.
100% serious.

I have won the FK consolation 12-15 times, and never once had an issue with getting paid. I personally know 2 people who have each won a JP, one being the FK, the other being the Rio. Both had 0 issues and got the funds after the standard collusion, etc, review.

Saying all that, if you "know" that they never pay out the jackpots, why are you playing on Ipoker, in the jackpot SNGs?

Last edited by Mike Haven; 01-23-2012 at 06:20 PM.
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01-22-2012 , 09:42 PM
Quote:
Originally Posted by Stew Hunger
Okay so if what happened to me happened to you, would you brush it off as a innocent coincidence?
I just brush off stupid statements that cannot be backed up.

FYI:

http://forumserver.twoplustwo.com/28...l#post31096175

Wait, didn't you say they never pay out Jackpots on iPoker?
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01-22-2012 , 09:43 PM
Quote:
Originally Posted by 39suited
I just brush off stupid statements that cannot be backed up.

FYI:

http://forumserver.twoplustwo.com/28...l#post31096175

Wait, didn't you say they never pay out Jackpots on iPoker?
Answer me, if what happened to me happened to you would you not be suspicious?
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01-22-2012 , 09:45 PM
Quote:
Originally Posted by Stew Hunger
Are you serious? This is the most corrupt poker site ever
This begs the question as to why are you playing on a site that you believe this to be true?
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01-22-2012 , 09:48 PM
Quote:
Originally Posted by caseycjc
This begs the question as to why are you playing on a site that you believe this to be true?
Because I'm staked on a site that only allows me to play on these terrible sites. I keep getting told we're due to be able to play on pokerstars, that's the only reason I keep playing on here.
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01-22-2012 , 10:19 PM
Quote:
Originally Posted by Stew Hunger
Because I'm staked on a site that only allows me to play on these terrible sites. I keep getting told we're due to be able to play on pokerstars, that's the only reason I keep playing on here.
What about using your own money and playing on PokerStars regardless?

Quote:
Originally Posted by Stew Hunger
Answer me, if what happened to me happened to you would you not be suspicious?
I would not post statements that I cannot back up and you have done so several times in this thread already with random rants. If everything is legit, you will get compensated, but there is no point to post accusations and throw around dirt without any evidence whatsoever.
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01-22-2012 , 11:11 PM
That's honestly bull****, sorry to say, you can see the 5 wins before that, + the final HU hand that he clearly won stating the other guy had 0% chance, and it was their own server crash that interrupted the game, and the winning, the site should own up and take it into account that it was their own faults for once and pay it out, and 39suited, if its "only" 350 then why wouldn't the site pay out the "only" 350 which is nothing money to them anyways since he was a clear winner.
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01-23-2012 , 02:36 AM
Quote:
Originally Posted by Stew Hunger
Because I'm staked on a site that only allows me to play on these terrible sites. I keep getting told we're due to be able to play on pokerstars, that's the only reason I keep playing on here.
And does your staking agreement state that you can only play in these particular SNGs?

Regardless, while I can understand your concern, I'd suggest waiting a little longer than a few hours on a Sunday to see if you can get a resolution to this. Perhaps you can get someone in a higher position of authority involved on Monday. And if you want to say bull****, just type bull****.
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01-23-2012 , 03:38 AM
I have to agree I think its bull**** . I dont think they took down the site to not pay you tree fiddy , however its total trash they will not honor it.

Even if you didnt win the last hand you would still be heads up and have gotten the consolation prize ..... I'd fight this to the death there is no reason you shouldnt get the jp.
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01-23-2012 , 04:28 AM
Quote:
Originally Posted by ShaunMcE
however its total trash if they will not honor it.
FYP, as I think this is far from determined as of yet.
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