I e-mailed 2 times to poker site support til now,4 days passed and the only reply that i got is this.
""Hello Criclevit ,
Thank you for contacting Betfred Poker Support.
As a security precaution, we can only discuss a players account via the email address the player has registered on their account.
Before I am able to disclose any information on the account, you will need to send an email from the email address registered to the account, also including the username .
If you have changed your email address, please go to www.betfred.com
, log in, go to my account then my details and you can change your email address from there.
You will need to change the email address on the account before we are able to disclose any information.
If you are unable to do this you can call us on 0800 028 6468(UK) or 0035 216 22222(International)
If you require any further assistance, please feel free to contact us again at firstname.lastname@example.org
or by Live Chat 24 hours a day, 7 days a week.
I wonder if anybody take this serious ?