Quote:
Originally Posted by Kittens
I agree that it is bad for business not just accept random deposits from credit cards; however the site has made a business decision to increase its own liability to fraud (deeming that as a lesser evil than losing business). So, it's the site's responsibility to deal with the consequences of accepting a fraudulent deposit.
And this is how they've chosen to deal with it - security measures on cashouts that will aggravate a few people and possibly cause them problems like this thread.
Quote:
Originally Posted by Kittens
The way Intertops is handling this, they are just freerolling people (You can deposit any time, but if you don't jump through hoops, you can't withdraw).
I don't see the forums filled with people complaining they can't cash out from Intertops, so I hardly think this is being done to freeroll people. I'm sure part of the reason is that most people just go ahead and send the ID; the "hoops" here aren't really all that onerous.
Quote:
Originally Posted by Kittens
It's within their capabilities to transfer funds from his account to the same online wallet that he deposited from. Is there some jurisdiction where it is illegal for a business to return funds via the same method it received them, without verifying IDs?
Under certain circumstances, probably. If they're helping me launder money, either intentionally or through negligence, I would expect that they could be breaking laws or at the very least rules of their gaming license.
And what if they have reason now to suspect that he's underage? If he is, they already have a problem in having allowed him to deposit in the first place, and they'd clearly have to refund his deposit. But they wouldn't give him any winnings, and they'd want to know so he could be blocked from depositing in the future.
Quote:
Originally Posted by newschool
1 Starting from the top. You say your not accusing me of fraud then at the end you say what if the cash was drug money or stolen???Clearly not the case.
I tend to put multiple replies in the same post, so I don't end up with 5 or 10 replies in a row as you do - I'm sorry if this is confusing you in some way. I suspect it might be, because this is the second time where you seem to have taken my responses to Kittens as some kind of accusation against you. Those were simply example of reasons they might have to check ID. I don't know anything about you, so I wouldn't know either way if you're a drug dealer or thief or not, but I have no reason to think you are.
Quote:
Originally Posted by newschool
But many will keep trying to justify this theft, ransom, whatever word you want to use. Its the same thing they are not giving me my property against my will.
No, it's not. They've told you that they want some proper ID from you before they'll let you cash out, and you're refusing to provide it.
Quote:
Originally Posted by newschool
2 They are requesting the photo and # to "verify" something that they cannot actually verify.
I see what you're getting at here now, and it's an interesting point. Since they don't know what you actually look like, and I assume they don't have access to some kind of database that matches passport numbers with names, what can they verify? But short of meeting you in person and checking your ID, how will they ever be able to confirm with close to 100% certainty that you are who you say you are? All they can do is try their best. They probably feel it's harder for them to spot a doctored passport when you've obscured portions of it.
This leads me to a question, though. They'd have something to verify if they requested that you send them a picture of you holding your passport, which I've seen sites request before. How would you feel about that? It's more onerous on your end, but it would seem more "legit" going by your standards of having something to actually verify. Of course they would have no way of knowing that the person in the photograph is you, but it's one further step they could require you to take that would make it harder for you if you were trying to dupe them in some way.
In these days of smarter crooks with better ways to forge documents and deceive people, it gets harder for anyone to be 100% certain of someone's identity - actually, I don't think 100% is possible. They have to settle for as close as they can get. So if they have reason for concern, they're going to make you jump through more hoops. Are they being overly cautious with you? I have no idea, but it's certainly possible. That doesn't mean they're trying to rob you.
If Intertops had a reputation for leaking personal information, I'd understand your complaint. If Intertops had a reputation for denying reasonable cashout requests, I'd understand your complaint. If their request was something extremely unusual, I'd understand your complaint. But none of these things are the case AFAIK. So you need to make a decision. They are requesting ID from you that you seem uncomfortable with providing. You have to decide whether the possibility that they want your information to use for some nefarious purpose, which they don't have a reputation for doing, is of a greater concern to you than not getting your money back. If it is, then I guess you need to keep trying to reach a compromise or write the money off. But if you make that decision, it doesn't make them thieves. It's possible that they've been overzealous in their requirements for you to cash out, but that doesn't mean they're trying to rob you.