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Old 05-15-2011, 03:03 PM   #316
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Re: ****Hero Poker CEO Official Player Relations Thread****

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Originally Posted by MR_UNOWEN View Post
Is rakeback automatic with sign up, and at what % is it. Also, is it dealt; or are you sure it is weighted? I am most interested in cash games.
It is at 35% and it is weighted contributed, so it is both dealt and how much you contribute to the pot. Obviously that rewards more of the active player. Just always PM to check if your RB is applied to your account properly. Some times your browser disables the cookies or you may have another RB account on a different merge site (only 1 RB account per user on the network).

Cheers,
David
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Old 05-15-2011, 03:06 PM   #317
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Re: ****Hero Poker CEO Official Player Relations Thread****

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Originally Posted by Flunkonmyduck View Post
If you signed up before a few days ago in new york your ok right
If all your details were in, yes, no worries, but if you didn't fill in your details at that time, then sorry, you're outta luck. Yes for the RB and just Pm you user name, and if you have a series of short questions specific to your situation, you can just PM and I'll take care of them in one pm back.
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Old 05-15-2011, 03:09 PM   #318
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Re: ****Hero Poker CEO Official Player Relations Thread****

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Originally Posted by regdonk View Post
Is WU the only current way for US players to deposit?
No, Visas/Credit Cards do work, but it is quite random and totally dependent upon your issuing bank, but WU is consistent and is straight forward, even if you need to go and physically use the service.
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Old 05-15-2011, 03:12 PM   #319
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Re: ****Hero Poker CEO Official Player Relations Thread****

wow ty and your not the ceo right ur just a rep for the site? and ty for your quick answers
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Old 05-15-2011, 03:15 PM   #320
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Re: ****Hero Poker CEO Official Player Relations Thread****

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Originally Posted by Flunkonmyduck View Post
wow ty and your not the ceo right ur just a rep for the site? and ty for your quick answers
Yes, I am the CEO, with my Masters in business and all, and no worries my pleasure; I'm a workaholic anyways, so posting and doing some extra support keeps me on pace between tasks as well. And as a boutique site I really do want to get to know our players.

Cheers.
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Old 05-15-2011, 03:15 PM   #321
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Re: ****Hero Poker CEO Official Player Relations Thread****

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Originally Posted by Flunkonmyduck View Post
wow ty and your not the ceo right ur just a rep for the site?
How do you even arrive at this?
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Old 05-15-2011, 03:19 PM   #322
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Re: ****Hero Poker CEO Official Player Relations Thread****

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How do you even arrive at this?
Wait, so Hero Poker CEO is the CEO of Hero Poker?
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Old 05-15-2011, 03:20 PM   #323
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Re: ****Hero Poker CEO Official Player Relations Thread****

well i know the name and all but i think poker sites would say that there talking to the ceo just to make players feel more at ease playing at there site while its just a rep. Plus most ceos are busy so i was not sure.
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Old 05-15-2011, 03:21 PM   #324
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Re: ****Hero Poker CEO Official Player Relations Thread****

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Originally Posted by AwwwYeeeaaahhh View Post
Wait, so Hero Poker CEO is the CEO of Hero Poker?
*Mind Blown*
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Old 05-15-2011, 03:30 PM   #325
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Re: ****Hero Poker CEO Official Player Relations Thread****

I cannot seeem to find this freeroll that goes off at 16:40 eastern. is there anything else I need to do?
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Old 05-15-2011, 03:32 PM   #326
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Re: ****Hero Poker CEO Official Player Relations Thread****

Tournament lobby, just go to that time today, it's there.
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Old 05-15-2011, 03:35 PM   #327
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Re: ****Hero Poker CEO Official Player Relations Thread****

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I cannot seeem to find this freeroll that goes off at 16:40 eastern. is there anything else I need to do?
Its the 5th from the bottom of TOURNAMENTS; SCHEDULED; SPECIAL
and on the Server clock it shows it as 15:30, which is 14:30 eastern (don't ask me why it's like that, it has screwed me up more than once).
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Old 05-15-2011, 03:38 PM   #328
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Re: ****Hero Poker CEO Official Player Relations Thread****

Oh and just to add to the overall awesomeness vibe that David gets in here. I deposit and it didn't credit me the first depositors free roll tickets or whatever. I emailed him my account name and such and I had a notification within the poker client that It had been added 3 minutes later......... 3 minutes.
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Old 05-15-2011, 03:45 PM   #329
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Re: ****Hero Poker CEO Official Player Relations Thread****

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Originally Posted by travis5018 View Post
Oh and just to add to the overall awesomeness vibe that David gets in here. I deposit and it didn't credit me the first depositors free roll tickets or whatever. I emailed him my account name and such and I had a notification within the poker client that It had been added 3 minutes later......... 3 minutes.
Thanks, but just to manage expectations, I will always try to resolve it within an 8 hour period. Cheers
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Old 05-15-2011, 03:57 PM   #330
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Re: ****Hero Poker CEO Official Player Relations Thread****

Still waiting on a password here via email, Just signed up today. If the password is the same for all US players somebody please PM it.
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