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***Hero Poker CEO Official Player Relations Thread*** ***Hero Poker CEO Official Player Relations Thread***

05-19-2011 , 04:29 PM
Every time I play on any Merge skin it takes forever to load. When it finally loads everything freezes for a few minutes. Anyone else have this problem?
05-19-2011 , 04:33 PM
I have only played on Hero. Couple times the client didn't go past the initial screen after user and pwrd entry. I just closed and restarted once, and did a laptop reboot the other.
05-19-2011 , 07:22 PM
Hi David or Dave it is possible to convert merge hand history into Universal Hand Re-player and turn XML into raw plain text?
05-19-2011 , 09:53 PM
I'm curious. Can anyone tell me what the various stars mean that players have? Thanks
05-19-2011 , 10:40 PM
Quote:
Originally Posted by plentyofpoker
I'm curious. Can anyone tell me what the various stars mean that players have? Thanks
You're talking about the wrong site
05-19-2011 , 11:34 PM
Quote:
Originally Posted by plentyofpoker
I'm curious. Can anyone tell me what the various stars mean that players have? Thanks
I think it means how many hands you have played. I believe you can only get them through cash games.
05-19-2011 , 11:36 PM
No, it has something to do with the amount of rake paid. Platinum > Gold > Bronze It doesn't matter if you are a tournament or cash player.
05-20-2011 , 02:57 AM
Quote:
Originally Posted by d3 fact0
Hero Poker CEO,

Lets see you in action homie!

How about you get Merge to add $21 and $31.5 HU PLO8 SnGs?!??! I have respectfully included the $1 and $1.5 rake, ldo...

Lets make it happen captain!
The games are in now:

Arctic Fox Room - Heads Up $2.10 PLO HILO HU sng
Red Kangaroo Room - Heads Up $21 PLO HILO HU sng
Leopard Seal Room - Heads Up $31.50 PLO HILO HU sng
Yak Room - Heads Up $52.50 PLO HILO HU sng

There were already existing games at the $5 and $10 levels.

Cheers,
Dave
05-20-2011 , 11:13 AM
Quote:
Originally Posted by Hero Poker CEO
***US PLAYER DAILY PROMOTION: TRIUMVIRATE HERO DAILY $100***

A Hero isn't just part of the 300 or just stands alone.
Sometimes a Hero is part of the power of 3.
The Triumvirate.

Daily - US Only $100 Tournament -
Only Top 3 get paid out
$50, $30, $20

Max Entrants: ONLY 300

Blinds: 10 min (10% antes after Level 7)
Starting Chips: 3000
Six Handed

Start time: 10pm EST/7pm PST
Registration time: 1 HOUR PRE-TOURNAMENT START
NO LATE REGISTRATION
FREE ENTRY- US PLAYERS ONLY
Tournaments: Scheduled: Special

If you're serious about getting a shot,
Every day with a limited field,
Then you'll be serious to be there on time to play,
Your chance to make something happen.

Zero to Hero.
No Excuses. Be Epic.
This looks good, but next time around with a promotion like this can you make it at an earlier time? Especially considering this is US only it seems a little bit silly to have to start so late for the east coast.
05-20-2011 , 11:19 AM
I can understand some will feel as casper does, but I didn't think 10 pm was too bad.
05-20-2011 , 11:19 AM
Are they any updates on the expected rake changes for limit games? When can we expect to see this announcement?
05-20-2011 , 11:40 AM
Quote:
Originally Posted by MR_UNOWEN
I can understand some will feel as casper does, but I didn't think 10 pm was too bad.
It could certainly be worse and I applaud the promotion in general. I figured I might as well speak up for recreational (i.e. full time employed) players on the East Coast.
05-20-2011 , 02:20 PM
Quote:
Originally Posted by Hero Poker CEO
The games are in now:

Arctic Fox Room - Heads Up $2.10 PLO HILO HU sng
Red Kangaroo Room - Heads Up $21 PLO HILO HU sng
Leopard Seal Room - Heads Up $31.50 PLO HILO HU sng
Yak Room - Heads Up $52.50 PLO HILO HU sng

There were already existing games at the $5 and $10 levels.

Cheers,
Dave
Thank you so much! I am amazed how fast you were able to get this done!

A year ago, I was trying to get RPM Seth to do this for months. He didn't come through. More recently I have tried to get the two Carbon reps on here to do the same thing, and they weren't able to accomplish this either.

@ the rest who are thinking about joining Hero Poker:

From my personal experience, Dave (Hero CEO) is someone who gets things done timely and efficiently; to have a clear line of communication to someone this high up within the poker site which you may want to play on, is huge benefit. When things are running smoothly you really don't think about it, but when something does go wrong it's massively +EV to be able to get in touch w/ someone quickly who has the motivation and the ability to resolve issues!
05-20-2011 , 03:10 PM
Great site
05-20-2011 , 03:11 PM
Just needs more traffic which will happen if they continue this service
05-20-2011 , 03:24 PM
Quote:
Originally Posted by caspermatic
This looks good, but next time around with a promotion like this can you make it at an earlier time? Especially considering this is US only it seems a little bit silly to have to start so late for the east coast.
I agree that an earlier start time would be better. Mid afternoon PST seems like it would be good for most US based players.
05-20-2011 , 03:33 PM
I was told that there was an announcement in the Hero client saying that the 300 who cashed the US freeroll last weekend will be able to opt in to some promotion rather than clearing the $100 bonus. Any info about this, Dave?
05-20-2011 , 03:56 PM
Has anyone has made a successful cash out on HeroPoker, via Paper Check, and how long did it take to receive?
05-20-2011 , 04:07 PM
Quote:
Originally Posted by ak7062
I was told that there was an announcement in the Hero client saying that the 300 who cashed the US freeroll last weekend will be able to opt in to some promotion rather than clearing the $100 bonus. Any info about this, Dave?
holy ****, this would be SO SO amazing. Freaking RB is screwing me here. Regardless, (and I've said this on P5's plenty, but thought I would chime in here) David is seriously one of the best things US online poker has going for it right now. Also, to those saying make the freerolls earlier, screw off! haha. Its late enough to where i might actually get to play occasionally as it is.
05-20-2011 , 04:55 PM
Quote:
Originally Posted by DigThatFunk
holy ****, this would be SO SO amazing. Freaking RB is screwing me here. Regardless, (and I've said this on P5's plenty, but thought I would chime in here) David is seriously one of the best things US online poker has going for it right now. Also, to those saying make the freerolls earlier, screw off! haha. Its late enough to where i might actually get to play occasionally as it is.
Supposedly, the announcement will be made on P5s and 2+2, so it looks like it hasn't been made yet.

+1 on the time. It's nice to see some west coast-friendly times when most US-facing sites are either totally EST/EDT-centric or Euro time-centric.
05-20-2011 , 05:59 PM
Quote:
Originally Posted by Hero Poker CEO
***US PLAYER DAILY PROMOTION: TRIUMVIRATE HERO DAILY $100***

A Hero isn't just part of the 300 or just stands alone.
Sometimes a Hero is part of the power of 3.
The Triumvirate.

Daily - US Only $100 Tournament -
Only Top 3 get paid out
$50, $30, $20

Max Entrants: ONLY 300

Blinds: 10 min (10% antes after Level 7)
Starting Chips: 3000
Six Handed

Start time: 10pm EST/7pm PST
Registration time: 1 HOUR PRE-TOURNAMENT START
NO LATE REGISTRATION
FREE ENTRY- US PLAYERS ONLY
Tournaments: Scheduled: Special

If you're serious about getting a shot,
Every day with a limited field,
Then you'll be serious to be there on time to play,
Your chance to make something happen.

Zero to Hero.
No Excuses. Be Epic.
Confused now. Tourney was listed earlier...now it's gone. Edit: Duh...found it.

Brann

Last edited by Brann; 05-20-2011 at 06:24 PM.
05-20-2011 , 07:27 PM
Quote:
Originally Posted by Hero Poker CEO
***US PLAYER DAILY PROMOTION: TRIUMVIRATE HERO DAILY $100***

A Hero isn't just part of the 300 or just stands alone.
Sometimes a Hero is part of the power of 3.
The Triumvirate.

Daily - US Only $100 Tournament -
Only Top 3 get paid out
$50, $30, $20

Max Entrants: ONLY 300

Blinds: 10 min (10% antes after Level 7)
Starting Chips: 3000

Six Handed

Start time: 10pm EST/7pm PST
Registration time: 1 HOUR PRE-TOURNAMENT START
NO LATE REGISTRATION
FREE ENTRY- US PLAYERS ONLY
Tournaments: Scheduled: Special

If you're serious about getting a shot,
Every day with a limited field,
Then you'll be serious to be there on time to play,
Your chance to make something happen.

Zero to Hero.
No Excuses. Be Epic.
Played in this last night and had alot of fun. Never played 6 handed before. The 10 min levels seemed to balance good with the quicker play of the short handed tables. I crashed out in 30 something place. I may give it another go tonite. Thanks for the fun free rolls! If 2200 EDT is too late for folks the daily $200 full ring NL holdem free roll is at 2100.
05-20-2011 , 09:18 PM
http://www.couriermail.com.au/ipad/a...-1226059893790

Does this affect Hero going foward.
05-21-2011 , 01:28 AM
Quote:
Originally Posted by tea
Hi David or Dave it is possible to convert merge hand history into Universal Hand Re-player and turn XML into raw plain text?
Sent this into my support line of support and will get back to you as soon as possible.

Cheers,
David
05-21-2011 , 01:34 AM
David, any chance at getting Merge to make one last tweak to the hyperturbo structure and add a level between 25/50 and 50/100? There's some number of husng players who feel the structure would be perfect with the addition of...say...a 35/70 level (a thread in this forum and in the husng forum discuss the structure relatively extensively). The games have recently been vastly improved, and with just this one small change they'd probably never have to be looked at again.

I ask here cause you really seem to get things done and have the players interests at heart. When I start playing on Merge, Hero will be my skin of choice...hope you guys don't restrict joins before then!

      
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