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FTP Update/Answers - Oct. 31 FTP Update/Answers - Oct. 31

11-01-2012 , 07:56 PM
Quote:
Originally Posted by whatdafeck
after you have paired your ftp with your pstars account:-

1) when can we transfer money from our stars account to ftp, or visa-versa?

2) when transferring money, how long does it take for the money to escrow across? is it instant or is it 3days like the banks?
Read the FAQ, its all der. afaik nov 6th onwards and shud be pretty much instant
FTP Update/Answers - Oct. 31 Quote
11-01-2012 , 08:25 PM
Quote:
Originally Posted by Donkab0mber
@Shyam - I think others as well as myself are having this issue...when I click on FTP and ok the update, it isn't updating. The thing just closes. I've already tried 3-4 times
I am having the same problem.

I have been going to the FTP website and downloading as a work-around but it's annoying. I hope this gets fixed and I want to make sure it's brought to Shyam's attention.
FTP Update/Answers - Oct. 31 Quote
11-01-2012 , 09:36 PM
Will i be excepted from the "first time deposit welcome package" if i made a deposit on the old ftp?
FTP Update/Answers - Oct. 31 Quote
11-01-2012 , 09:49 PM
They moved their owners, but support remains the same old ****. I have sent 4 emails about the authentication of mine and that I did not get a response.
will take more than 30 hours to respond to a simple email.

Apparently everything remains the same at Fulltilt Poker
FTP Update/Answers - Oct. 31 Quote
11-01-2012 , 11:09 PM
Quote:
Originally Posted by rgbarcala
They moved their owners, but support remains the same old ****. I have sent 4 emails about the authentication of mine and that I did not get a response.
will take more than 30 hours to respond to a simple email.

Apparently everything remains the same at Fulltilt Poker
Tards like you should stop complaining about the e-mail support. Just imagine the number of e-mails they receive from ppl stupider than you. Delays are to be expected.
FTP Update/Answers - Oct. 31 Quote
11-01-2012 , 11:24 PM
Quote:
Originally Posted by ben_coy
Did iron man medals get converted to points for US players?
FTP is claiming they did but myself and many other people are missing the Iron Man Medal -> FTP point conversion completely with no response from support yet.
FTP Update/Answers - Oct. 31 Quote
11-02-2012 , 12:21 AM
Shyam:

Quote from FTP site regarding the Deal Me In Freeroll Tournaments, "Your play in the seven days leading up to June 29th, 2011, which marked the beginning of the interruption to our service, will count towards determining your eligibility to take part in any given freeroll."

For those who moved to ROW because of Black Friday, how will the eligibility of the 7 days of Freerolls be worked out? FWIW, I played all 15 days in April, and on each day when I got back to the tables in June, upon my reinstatement.
FTP Update/Answers - Oct. 31 Quote
11-02-2012 , 01:03 AM
Quote:
Originally Posted by Shyam Markus
1. Do we get a detailed mail/notification of all those account asset conversions you are talking about, such as medals into FTPs?

- Yep, those emails should be going out over the next couple of days. In many cases it won't list your cash balance (for security reasons), but it will detail all of the modifications that have been made to your account since we've been down.
I never got this email^^^ anyone else in the same boat? I've only received one detailing the "deal me in" promotion.
FTP Update/Answers - Oct. 31 Quote
11-02-2012 , 01:25 AM
Quote:
Originally Posted by iampi
I heard something mentioned about Stars' accounts going to have their VIP level raised if the player had a high VIP status on FTP (ironman/blackcard). Is this true? If so, any details/timeline?
It's only for markets where Full Tilt is not coming back.
FTP Update/Answers - Oct. 31 Quote
11-02-2012 , 01:58 AM
Earlier in the week I received e-mails from both Full Tilt and PokerStars that the funds from my Full Tilt account would be available in the near future. However, since Full Tilt is not licensed in Belgium (where I currently reside) I would need to transfer these funds to a PokerStars account.

This morning I recevied an e-mail from Full Tilt letting me know that I could transfer my funds to a “paired” PokerStars Account. It provided detailed instructions that I followed to the letter.

I was able to transfer my entire Full Tilt funds, Tournament Money, Tournament Tickets and Full Tilt Points quickly and easily (less than five minutes). I then was able to have PokerStars transfer a large amount of funds to my Belgian bank account. The money won’t be in my account until Monday, but I have never had an issue with any transfer from PokerStars and don’t anticipate any problem with this transaction.

I feel badly for my fellow Americans living in the US that must go through the DOJ system to get their money, but I wanted to let everyone know that it appears that the money is there and that everyone, eventually, should get their money back.

Good luck,

Snevman
FTP Update/Answers - Oct. 31 Quote
11-02-2012 , 02:08 AM
Disappointed that the cash bonuses in the Edge Store will need to be cleared instead of being transferred immediately.
FTP Update/Answers - Oct. 31 Quote
11-02-2012 , 02:16 AM
Just one suggestion. ''Call all-in bet'' button should be right button (like on Pokerstars) not middle button.
FTP Update/Answers - Oct. 31 Quote
11-02-2012 , 03:47 AM
Will USA players with the ".com" software be able to rail the real-money ring games come November 6?
FTP Update/Answers - Oct. 31 Quote
11-02-2012 , 04:07 AM
what % of ftp traffic was from the US pre black friday? just wondering.

can you make sound options at ftp like the one stars has?

does hem work?
FTP Update/Answers - Oct. 31 Quote
11-02-2012 , 04:35 AM
how hard can it be to answer my question with a Y/N
FTP Update/Answers - Oct. 31 Quote
11-02-2012 , 05:07 AM
Quote:
Originally Posted by rgbarcala
They moved their owners, but support remains the same old ****. I have sent 4 emails about the authentication of mine and that I did not get a response.
will take more than 30 hours to respond to a simple email.

Apparently everything remains the same at Fulltilt Poker
If you didnt send 4 emails for every issue support would be much faster for everyone.

Just give them time, you have a few days to get things sorted

Last edited by buckyohare1985; 11-02-2012 at 05:23 AM.
FTP Update/Answers - Oct. 31 Quote
11-02-2012 , 05:36 AM
Quote:
Originally Posted by Fulzgold
I never got this email^^^ anyone else in the same boat? I've only received one detailing the "deal me in" promotion.
Same.
A lot of us are having issues.
http://forumserver.twoplustwo.com/29...hread-1262583/
FTP Update/Answers - Oct. 31 Quote
11-02-2012 , 05:55 AM
I ordered a tv and ipod from FTP that never arrived to me .. they havent refunded the points also .. Anyone else with this type of problem? Support is not answering ..
FTP Update/Answers - Oct. 31 Quote
11-02-2012 , 05:58 AM
Quote:
Originally Posted by Fulzgold
I never got this email^^^ anyone else in the same boat? I've only received one detailing the "deal me in" promotion.
Never got it either. I don't know if we should expect it to come?
FTP Update/Answers - Oct. 31 Quote
11-02-2012 , 06:31 AM
Hi Shyam,

I moved to canada from the US on 6-1-11, got verified and started grinding on 6-15-11. when FTP shut down on june 29, 2011 my official address with FTP was my canadian address.

This means i am considered a ROW player, right? (even though i have since moved back the US)

i can't convince FTP's support of this. the client won't let me log in, because it says i need to verify my address and ID (i sent those scanned docs on oct 18 to show that i am now living in the US once again).

after explicitly and politely explaining my situation, here is the last reply they sent me:

<begin paste>
At this moment we do not have information regarding the mechanisms that will be available to US players to check their account balances.

We are pleased to confirm that we have now concluded our agreement with the US Department of Justice and hence commit to relaunching the Full tilt Poker site within 90 days, by November the 6th.
<end paste>

What the heck! Is that second paragraph a needle?

So I am not allowed to even get in and see my cashier or play for play money?

thx

Last edited by anteatereater; 11-02-2012 at 06:54 AM.
FTP Update/Answers - Oct. 31 Quote
11-02-2012 , 07:47 AM
Sorry if this was answered, but I didn't see it.

I was in the middle (well beginning) of clearing my FDB. I had another ~500$ left to deposit and clear. What's the status of this? Pretty sure there are more people like me.
FTP Update/Answers - Oct. 31 Quote
11-02-2012 , 09:27 AM
Why does Full Tilt look like this for me?


Happens at tournament and sng lobbies and also the login screen has the same issue but Tables all are fine. I am using Windows 7 and has good graphics card.
FTP Update/Answers - Oct. 31 Quote
11-02-2012 , 09:55 AM
Are you using basic view or something gambit? Dunno, but if not def has to be a graphic problem
FTP Update/Answers - Oct. 31 Quote
11-02-2012 , 10:51 AM
Hi,

am I the last one who dont recieve account statement email, dont have answer from verification team about my ID, from support team about delay reasons and still cannot login into my account?

Im EU resident
FTP Update/Answers - Oct. 31 Quote
11-02-2012 , 11:09 AM
Quote:
Originally Posted by MMD


Still having problems changing password Shayam.


I actually had to enter a security token number instead of current pw here to get it to work, but it looks like you have more characters. Seem to recall someone saying it would only accept numbers so that was probably the reason there too.
FTP Update/Answers - Oct. 31 Quote

      
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