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Old 07-09-2009, 12:26 PM   #1
FullTilt Poker Room Management
 
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FTP Update 7/9

Hi everyone,

Thanks for all of the feedback so far on yesterday's update. We're working hard to address the issues that have come up.

Fixed in today's update:

1. Lag issues - There was a bug in the sound code that was causing frequent lag for many players. This is now fixed. If you turned off sounds, feel free to turn them back on.

If you still experience lag (that is, client side animation type lag, not normal "bad internet connection" type lag) please post or PM me describing exactly what you are experiencing and what kind of computer you have and what other software is running at the time.

2. Last Hand Replayer - This should now work the very first time you start the game instead of taking two tries to work.

There was an additional issue found where players can't use the replayer no matter how many times they restart. We've tracked the issue down, but unfortunately it wasn't fixed in time for today's update. It has to do with non-English Windows Operating Systems. So if you've got that problem and you have a non-English OS, a fix is coming soon.

If you use an English OS and are still having trouble getting the replayer to work, please post or PM some details and we'll look into it.

3. Tournament lobbies popping up - When your table breaks and you get moved to a new table, the tournament lobby no longer pops up. Just a bug, sorry about that.

4. Bet slider - The mouse wheel now works on the bet slider like it used to.

5. Tables popping - A number of you have posted that tables aren't popping in front of your web browser (or any other application) when it's your turn to act. We believe we've fixed the issue, but there were a few variations of the bug reported so it's hard to say if we got them all.

If you're still seeing the issue and you're sure that you have "Display Table on Action" checked, any additional info you can provide will be helpful.

Things that might be helpful:

1. If you are having problems with your old saved layouts detaching the chat every time you apply it, please try saving a new layout with the chat attached. It should work fine. What happened here is that the layouts now remember the state of the chat box when they're saved and before they didn't. It's possible old saved layouts are confusing the new layout behavior.

2. If you can't connect, see if you have some anti-virus software that's interfering with the connection. We're currently working with the AV vendors to make sure we aren't setting off a "false positive," but it may take a few days for those lists to update.

Things we couldn't fix for this update:

1. Missing cards - We're still having trouble reproducing this. If you experience it, please post or PM me about it and include all of the details you can think of (what were you playing at the time, how many tables, what kind of computer, what other software was running) that might help us debug the problem. This is an extremely high priority for us.

2. Small cards - We're going to look into possibly having a little checkbox option in the Options menu that will allow you to choose between the new style of small cards and just using a small version of the normal sized cards.

Doug
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Old 07-09-2009, 12:28 PM   #2
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Re: FTP Update 7/9

Keep it up doug...just nice to hear from you so soon on our concerns
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Old 07-09-2009, 12:29 PM   #3
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Re: FTP Update 7/9

just updated. i hope this works..............
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Old 07-09-2009, 12:31 PM   #4
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Re: FTP Update 7/9

Thanks for the updates Doug.

I have a question regarding the new and improved last hand replayer.

Is it possible to access the text of the action instead of having to watch the hand on the player ?

For example if you just want to see what an opponent's actions were on a specific street i.e raised UTG or limped pre flop, checked the flop etc. Is there a way to view the text ?
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Old 07-09-2009, 12:32 PM   #5
Pooh-Bah
 
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Re: FTP Update 7/9

can't wait to see what new problems this "update" has created
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Old 07-09-2009, 12:33 PM   #6
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Re: FTP Update 7/9

Good to see you folks on top of it, but I did not get an update today when I signed in.
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Old 07-09-2009, 12:33 PM   #7
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Re: FTP Update 7/9

um theres no update when i log on?
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Old 07-09-2009, 12:35 PM   #8
grinder
 
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Re: FTP Update 7/9

i reloaded the ft poker client, hit update and nothing happened? the client closed
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Old 07-09-2009, 12:37 PM   #9
grinder
 
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Re: FTP Update 7/9

Thanks its better- any word on the fix to allow Bluffs pokerdb or the other outside database trackers to work/ link up
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Old 07-09-2009, 12:39 PM   #10
grinder
 
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Re: FTP Update 7/9

Why was there no ironman credit 200 points for yesterday?
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Old 07-09-2009, 12:39 PM   #11
old hand
 
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Re: FTP Update 7/9

are we going to have hand histories?
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Old 07-09-2009, 12:41 PM   #12
grinder
 
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Re: FTP Update 7/9

Quote:
Originally Posted by isukatpkr View Post
Why was there no ironman credit 200 points for yesterday?
This.
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Old 07-09-2009, 12:41 PM   #13
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Re: FTP Update 7/9

Quote:
Originally Posted by elite4life View Post
i reloaded the ft poker client, hit update and nothing happened? the client closed
...i have the same problem now! 30 minutes i downloaded the new version and had the problem with the "las hand viewer".
I got told to restart, cause it should be fixed now (sorry that i opened a new thread to a allready existing topic - my fault!) but now nothing works.

I click ok to update again, then nothing happens. I am able to click again on my fulltilt icon to update, but i got the same result...

hmmm, not good...

Anyway, thanx for ur quick response ft doug!
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Old 07-09-2009, 12:42 PM   #14
old hand
 
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Re: FTP Update 7/9

Quote:
Originally Posted by elite4life View Post
i reloaded the ft poker client, hit update and nothing happened? the client closed
+1 updated and played. Then I went to upgrade adobe, and now this^^.
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Old 07-09-2009, 12:42 PM   #15
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Re: FTP Update 7/9

has anyone successfully installed this update? So far itt 2 ppl get no update popup and 1 gets an update popup which does nothing and closes the client
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