Open Side Menu Go to the Top
Register
FTP Update 7/11 FTP Update 7/11

07-11-2009 , 10:55 AM
Hi Everyone,

Sorry for the lack of communication yesterday, everyone was hard at work making sure we got as many fixes into today's update as possible.

Fixed in today's update:

1. Missing cards - We're confident this is fixed. Please, if you see this at all after today's update, let me know, providing as many details as possible about your computer, what you were playing, and what other software you were running at the time.

2. Hanging at the Connection (shuffling cards) screen - This should be fixed.

3. Hanging when you open the Store or other web windows - This should be fixed.

4. Needing to run as Administrator - This is fixed going forward. Unfortunately, anyone who has updated in the last few days will still need to do it for this update (since it was an updater issue and we can't update a past updater, if that makes sense).

5. Sorting of the Past Transactions - This should now be fixed. It sorts by "Time Stamp" with the most recent at top by default now. Sorting by "Transfer #" is still fairly useless.

6. Last Hand Replayer - This should now work for everyone, even if you have a non-English OS. If you still can't see the replayer, let me know, again providing as many details as you can.

Things we couldn't fix for this update:

1. "Hanging" at the Login screen - As some have figured out, this looks to be a sound library issue (Phonon, to be exact) with some sound cards / sound drivers. We're working with the vendor who provides that library to solve the issue, and hope to have it resolved within a few days.

If you have this issue, it would be helpful if you could PM (or post) the kind of computer you have, the sound card, and the sound driver (if you know how to do that). The easier it is for us to reproduce, the faster we can find a fix. This is currently our number one priority to fix.

2. Some people are reporting "lag" when they first start the client - This isn't something that's possible to "fix" because it's actually somewhat by design. We're loading a number of things right when the game launches, which causes the computer to be very active for a little bit, resulting in slightly slower dialog open/close time (like the login dialog or the very first table you open). Once everything is up and running, though, things should be very snappy and responsive.

If that's not the case, again, please provide as many details as possible about the exact nature of your problem and anything else (computer, what you were doing, what other programs were running) that might be useful.

Very sorry for these issues, and I promise we're working as hard and as fast as we can to fix everything. Thanks for your continued feedback, and please keep it coming.

Doug
07-11-2009 , 10:56 AM
This is like 3 days in a row, get it right already...
07-11-2009 , 10:58 AM
frist

heading in the right direction this time, I don't really mind the update except for the ****ty cards
07-11-2009 , 10:59 AM
Any new avatars?
07-11-2009 , 11:02 AM
As someone who was getting horrid lag before, I am lag free for the moment.

Table focus still needs fixed DOUG.....If I am in a Firefox window or HM or AIM, I want my FT table to pop to the front on action...this is very IMPORTANT

It is impossible to stack tables right now and m,akes FT unplayable for anyone that stacks tables

Last edited by isukatpkr; 07-11-2009 at 11:09 AM.
07-11-2009 , 11:02 AM
Looks a lot better! thanks for the update
07-11-2009 , 11:04 AM
I know I have been very vocal on this topic for the last 3-4 days ( as many have ) but I have to say that everything seems to be up and running for me ( and has been for the last two days ) and I am really liking all of the new updates.

Yes, I even am used to the new cards. I know MODS are out there, but I think I am going to stick with these. I would like the four color option, to include a SOLID color for the cards, because for me on my computer, the multi color ( displayed on the suits of the cards ) still seems blurry, so I will not be using that feature. The rest of the card issues though, I am used to them now, and its ok. ( Still like the old ones better, but not worth bitching about :P ) Perhaps down the line, we could include in the options some other decks, but I can wait.

The client runs so much smoother....I like the hand re players, also a nice feature. I would like for the re player to actually show all the exposed cards upon starting though...I do not really see the point of having the opponents cards face down at the start of the re player. We know their hand, so why not just have it face up. That is my only little suggestion. I also havent used it much, and perhaps this is already in check, but if there is a way to just jump to a stage in the hand IE Turn, or right to the River, that would also be good. ( Maybe you can )

I did have something else ( nothing major ) and for the life of me it escapes me.

Again, now that its working ( and I so hope for most of 2p2 now it is up and running ) I am very happy with this. Heck, its just nice to be able to play again, but I have to give credit where credit is do and I do like all of the improvements.
07-11-2009 , 11:08 AM
Quote:
Originally Posted by JBables
Any new avatars?
I dont think they have time to implement ANY new features right now. ^^

It was only the 2. Hotfix for the Major Update. And (even I got stoned now for this statement) my client is now working better than last week. And I like the Hand Replayer, nicer than the one from Stars.
07-11-2009 , 11:10 AM
Doug, address how 3 days of not being able to play affects iron man and the mid-year iron man bonus.
07-11-2009 , 11:11 AM
Quote:
Originally Posted by isukatpkr
As someone who was getting horrid lag before, I am lag free for the moment.

Table focus still needs fixed DOUG.....If I am in a Firefox window or HM or AIM, I want my FT table to pop to the front on action...this is very IMPORTANT

It is impossible to stack tables right now and m,akes FT unplayable for anyone that stacks tables
^^^^^^^^^^

I'm at stars until this one feature is fixed.
07-11-2009 , 11:12 AM
Quote:
Originally Posted by ajmargarine
Doug, address how 3 days of not being able to play affects iron man and the mid-year iron man bonus.
This too.
07-11-2009 , 11:12 AM
Thanks for the hard work and keeping us informed, Doug.

Hand replayer looks fantastic.

For those of you who hate the new lo-res cards and missed it, one of the first threads has a fix of how to replace them with the normal cards, works like a charm.
07-11-2009 , 11:13 AM
oh and ironman needs to be given out for yesterday
07-11-2009 , 11:17 AM
Quote:
Originally Posted by ajmargarine
Doug, address how 3 days of not being able to play affects iron man and the mid-year iron man bonus.
Quote:
Originally Posted by ajmargarine
Doug, address how 3 days of not being able to play affects iron man and the mid-year iron man bonus.
Quote:
Originally Posted by ajmargarine
Doug, address how 3 days of not being able to play affects iron man and the mid-year iron man bonus.
Quote:
Originally Posted by ajmargarine
Doug, address how 3 days of not being able to play affects iron man and the mid-year iron man bonus.
Quote:
Originally Posted by ajmargarine
Doug, address how 3 days of not being able to play affects iron man and the mid-year iron man bonus.
Quote:
Originally Posted by ajmargarine
Doug, address how 3 days of not being able to play affects iron man and the mid-year iron man bonus.
I only got 1 Ironman day for free out of 3 . Furthermore nice timing to release new software at the same time as Grinding Mofo's Mid-year Bonus! wp
07-11-2009 , 11:27 AM
This update wont even download for me. It stops at 32% and gives me an error.
07-11-2009 , 11:28 AM
you guys still need to fix the autohighlight bet amount when multitabling! the table pops up, the bet amount is highlighted when prompted for action, but it doesn't allow you to just type in a bet amount without clicking on the table first

this is CRUCIAL

please help

and i still have the old cards, did you guys take the new ones out of the later updates or something?
07-11-2009 , 11:28 AM
Anyone having HUD problems with PT3 with the 7/11 update, like I am? Conctacted PT3 also
07-11-2009 , 11:29 AM
Table focus still not working. I use firefox, get a brief flash like the table is trying to steal focus but it doesn't.
07-11-2009 , 11:30 AM
Quote:
Originally Posted by kswell
and i still have the old cards, did you guys take the new ones out of the later updates or something?

They appear only if your tables are smaller than default size.
07-11-2009 , 11:30 AM
after being almost problem free, this update finally did it. lags and freezes.
had to restart 5 times during superturbos, and yes it freezes now when the cards come while connecting. hope supports gives me money back and ftps for ironman.
07-11-2009 , 11:34 AM
Quote:
Originally Posted by Andro_Dawton
They appear only if your tables are smaller than default size.
ah gotcha. thanks for this. i never go below default size but if i did i would definitely mod because these things are laughable.
07-11-2009 , 11:43 AM
Quote:
Originally Posted by kswell
you guys still need to fix the autohighlight bet amount when multitabling! the table pops up, the bet amount is highlighted when prompted for action, but it doesn't allow you to just type in a bet amount without clicking on the table first

this is CRUCIAL

please help

and i still have the old cards, did you guys take the new ones out of the later updates or something?
Quote:
Originally Posted by isukatpkr
As someone who was getting horrid lag before, I am lag free for the moment.

Table focus still needs fixed DOUG.....If I am in a Firefox window or HM or AIM, I want my FT table to pop to the front on action...this is very IMPORTANT

It is impossible to stack tables right now and m,akes FT unplayable for anyone that stacks tables
these + 1 miwwion
07-11-2009 , 11:48 AM
Everytime I start the client and click the login button I get a bluescreen and my computer restarts.

I'm running Windows XPSP3 on an Intel Core 2 duo E6600. I had MSN running during starting the client.

Edit: in fact, it crashes even when I click anything.
The bluescreen says: BAD_POOL_CALLER
I'm having an Asus XONAR soundcard.

I have tried reinstalling the client, did not help.

Last edited by cyg; 07-11-2009 at 11:57 AM.
07-11-2009 , 11:52 AM
Quote:
Originally Posted by FTPDoug

3. Hanging when you open the Store or other web windows - This should be fixed.

Doug
Wrong.
07-11-2009 , 11:54 AM
Quote:
Originally Posted by Parallax
Quote:
Originally Posted by FTPDoug
3. Hanging when you open the Store or other web windows - This should be fixed.

Doug
Wrong.
+1

      
m