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FTP checks thread FTP checks thread

11-12-2010 , 07:49 PM
Quote:
Have checks bounced or do you just mean they never got cut?
My check never arrived; the money was put back into my Full Tilt account. Some people are not receiving their checks; others are having them bounce.
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11-12-2010 , 08:11 PM
Also got my 1500 back with 50 added... too bad I needed the cash

Thanks ftp. (sarcasm)
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11-12-2010 , 08:25 PM
**** you, ftp. i had to stop payment on 6 checks in a row for zero compensation over almost 3 months time, so i stop requesting checks, then you start handing out bonuses to people that had to go through the HORROR of waiting a week for a check.
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11-12-2010 , 11:14 PM
Quote:
Originally Posted by daniel9861
So now that checks can't be used for a while what's the better option, bank xfers or wires? I'd prefer the method that makes it less likely for the bank to get suspecious...
It's not going to matter.
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11-12-2010 , 11:21 PM
my check bounced from 10/11 and have not heard from them at all and no responses to my email either and its' been 2 days..wtf
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11-13-2010 , 10:12 AM
Quote:
Originally Posted by work_lol
my check bounced from 10/11 and have not heard from them at all and no responses to my email either and its' been 2 days..wtf
same cept i had 2 checks....
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11-13-2010 , 03:20 PM
I have also had a check bounce from them. Anyone have any idea long they are taking to respond to this?
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11-13-2010 , 04:12 PM
I had two checks bounce after they came a week past the 15 business day window, the money has not been returned to my account as they are"dealing with a third party" i wouldnt be surprised if i dont see this money for another few weeks
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11-13-2010 , 09:57 PM
If anyone hears or gets anything from ftp about these checks, let us know..I haven't heard anything yet either..@#%#
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11-14-2010 , 02:19 AM
Quote:
Originally Posted by daniel9861
Received the checks today requested on 10/4 and 10/7. Took 24 and 21 business days. Now waiting on a check requested on 10/24.
Turns out those checks that I received bounced even after I sent them an e-mail before I deposited them and they said the checks wouldn't bounce, so apperantly Full Tilt's word saying a check won't bounce means nothing.
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11-14-2010 , 04:03 PM
did anyone complain to FTP about how Stars give 10% of the check value ($200 for $2k check) back for compensation while full tilt gives back only like $50?
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11-14-2010 , 05:20 PM
I got 25 dollars for a 1k in checks, and I haven't heard anything about my other check that bounced in my account already.
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11-14-2010 , 06:20 PM
So I deposited my check on 11-8 and it bounced on 11-12. Not very happy about this. Need that money for xmas shopping too. Checked my account online and it says the account the check was from is closed.
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11-14-2010 , 10:02 PM
They canceled one of my checks and credited my account with the amount + $25. I haven't gotten any email saying why or any email showing the transaction.
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11-14-2010 , 10:45 PM
Quote:
Originally Posted by wifebeater123
did anyone complain to FTP about how Stars give 10% of the check value ($200 for $2k check) back for compensation while full tilt gives back only like $50?
I've received an extra $5.70 over the fees of $5k on 2 bounced checks. Oh well.
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11-14-2010 , 11:11 PM
FTP check that I deposited a couple of weeks ago bounced.

No notice from FTP that this would happen. Just sent FTP an email asking them to restore the funds to my playing account. Also copied "blackcard" to see if that would expedite things.
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11-14-2010 , 11:37 PM
if i requested checks around oct 10th and they arrived and I deposited them in my bank are they bouncing now?
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11-15-2010 , 10:38 AM
Add me to the growing list of people who had their checks bounce. It over 30 days to get the check and then it bounces. Well done Full Tilt.
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11-15-2010 , 11:55 AM
Quote:
Originally Posted by delcrossb
I have also had a check bounce from them. Anyone have any idea long they are taking to respond to this?
I sent an email last night and they responded at 5 am this morning.







Got an email saying they will return the money to my account plus some extra. Anyone know how long it takes for it to return? Is anyone getting checks that arent bouncing now?

Last edited by demon102; 11-15-2010 at 12:12 PM.
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11-15-2010 , 12:19 PM
I sent the Black Card Rep I deal with an email and this was her response:

Hello James,

Thank you for your email.

We are sorry to hear that your check was returned, and we sincerely apologize for the inconvenience caused. We are aware of an issue with one of our third party check processors and we are we are currently working with our processor to resolve this issue.

Your funds will be returned to your Full Tilt Poker account. In addition, we will also place a goodwill credit on your account for the inconvenience caused and to cover any banking charges you have incurred as a result of the check not being honored.

We will notify you once this is complete. We appreciate your patience and understanding in regards to this issue and once again apologize for any inconvenience caused.

Regards,

Attila
Full Tilt Poker Black Card Support
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11-15-2010 , 12:45 PM
Stand in line. I have been getting the same emails about my bounced check and transfers which have not gone through.
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11-15-2010 , 03:16 PM
I just recveived this email TODAY in regards to an October 3rd withdrawal:



Hi XXXXXX,

You are receiving this email because there is an issue with your recent check withdrawal from Full Tilt Poker.

The following transaction(s) is(are) affected:

TRANSACTION DETAILS

DATE 03-Oct-10
TIME 08:40:37
TRANSFER REF XXXXXXX
CHECK NUM. XXXXX
AMOUNT ($) XXXXXX


If you have not yet done so, please do not attempt to cash or deposit the withdrawal check(s).

Due to issues with one of our 3rd party payment processors, the check(s) listed above will not be honoured by the bank.

Your withdrawal amount will be returned to your Full Tilt Poker account within the next 24 hours.

Also due to the current difficulties with check processing, we have temporarily suspended checks as a withdrawal option. If you wish to make a withdrawal at this time please choose an alternative option from the Cashier.

In appreciation of your patience in this matter and to cover any fee's which you may have incurred because of this issue, we will be crediting your Full Tilt Poker account with $50 within the next 24 hours.

Please accept our apologies for any confusion this may have caused. Thank you for your understanding.

If you have any questions please reply to this email.

Sincerely,

Full Tilt Poker Support



The check amount as well as the $50 were both credited back into my account shortly after receving the above email this morning, but as mentioned in the email, the option to withdrawal via check has been disabled for me (and I assume everyone).
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11-15-2010 , 03:18 PM
Got the same e-mail and they gave me some money for the issue....guess we gotta wire now
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11-15-2010 , 03:25 PM
Quote:
Reqested: 9/20
Approved: 9/20
Recieved: 10/14

I recieved the please don't cash e-mail on this one. The check was deposited on 10/14. Is there any chance it doesn't bounce? I mean it's been a month and the money is still in my bank account.
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11-15-2010 , 03:58 PM
I got the same email. Hope my bank doesn't close my account. At least they put the money in our accounts so we don't have to wait for a copy of the check, then scan it, and then wait for the money to hit our ftp accounts. The email woulda been more helpful a week ago b4 I deposited my check.
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