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FTP checks thread FTP checks thread

10-12-2010 , 12:17 AM
Quote:
Originally Posted by Kodfish
Obviously, I do not for sure why the checks are bouncing. What I do know is that before UIGEA there was never a problem with any money movement (this would be with multiple sites including FT). Also, I'm not sure what business sense it would make to delay payments to your customers when you do not have a monopoly.

If they haven't responded to you in anyway for a week, then obviously you have every reason to be upset. I'd send a PM to FTPsean and I'd expect him to aid you in this regard. (After your posts, I'd be surprised if he hasn't contacted you yet himself.)
It seems that other sites PS, UB, ect have had the same problems as well, even with bank transfers. Is it systemic behavior amongst online poker sites or enforcement of UIGEA that is causing all this? It doesn’t make sense for a legitimate business to intentionally piss off their customers routinely, unless they wanted them to be on full tilt
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10-12-2010 , 11:03 AM
Unless I'm missing something here, you are agreeing with me. Ie, that the delays in payments would not be from the sites themselves as they would just push players to competition. While that might not be enough to prove that the cause is the enforcement of the UIGEA, it makes it more likely.

I'm assuming you aren't aware from your post, but yes, the enforcement of the UIGEA has led to processors getting shutdown and money seized many times. Sometimes that processor was used by more than one site, so then all of those sites are affected equally and had delays in payments.

I think its clear that its the enforcement of the UIGEA that causes all (99 percent) of these delays. Again, before the UIGEA there were never delays in getting payments, and the transfers from sites to your bank account took 2 days at most normally.

Full tilt should always keep us informed if our money is in jeopardy, and they do not do a good job of that. But it's extremely hard to believe that if it was totally up to them, that we would ever have delays in getting paid.
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10-12-2010 , 11:20 AM
I've only read the last two posts but I also wanted to add that sometimes these processors get cold feet and bail, or even worse sometimes they straight up rip off the sites.

Part of the delay in response from sites could be communication problems with the processor. I've seen signs in the past where they literally don't seem to know what exactly has happened and are trying to gauge the situation. I'm assuming this because I've seen them double pay people before because they just have no way of confirming what checks have been sent out/cleared and what haven't in the time frame where they lost communication and if enough are bad, they will just blanketly cover them all rather then harassing the players and asking each and every one to provide bank statements/images of checks, etc.

I'm not trying to sound like an apologist here, I think the sites make tons of money so this is just something that comes with the territory when serving the U.S. Just trying to throw some more different insight out there to help explain some stuff.
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10-12-2010 , 11:29 AM
Quote:
Originally Posted by squid face
well this is my 3rd check in a row that has not arrived. Approved 9/18 and just checked the mail (15 biz days). Sent standard WTF E-mail and will get standard response most likely.

FTP DOUG WTF!?!?!
Read a few more responses and yea, this sucks man. I've been there and it reeeeeally reeeeally sucks.

I actually avoided checks pretty much since.

If you guys need cash out options PM me. I have a few options that I've learned from being in bad spots. I'm happy to give some advice because I know I would have appreciated if someone did it for me.
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10-12-2010 , 12:02 PM
Quote:
Originally Posted by Phart
This Bounced 2 days ago. Have not received any email from FTP about it. Awesome...
Quote:
Originally Posted by Kodfish
You have to write them to get it going. You shouldn't/can't wait for an email. Obviously this is not how it should be, but I'm just letting you know, it is how it is.
Did this and it took about a week to get the funds back in FTP acct.

Requested new check last night. Still waiting for approval. Will update when I receive/see if it bounces. god this sucks...
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10-12-2010 , 12:57 PM
NO checks withdrawn past 9-12 have arrived for me and those i requested before all came later then 15 days
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10-12-2010 , 01:53 PM
Well, suck.

Yesterday's postal holiday pretty much killed any chance that my check would get here in time to deposit/clear for my Vegas trip.

FullTilt: If you can't fulfill on a service, don't offer it.

Back to ACH for me
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10-12-2010 , 01:59 PM
The Palimax, is your account busto? If not I've already offered to give you guys some very fast alternatives.

Got a pm from one guy and wrote him a long detailed response but didn't even get a thank you Oh well, it wont deter me because I still know I would have appreciated some volunteer help.

I'm gonna unsubscribe from this now so wont see any posts but I've made my offer. gl
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10-12-2010 , 03:33 PM
Approved 22nd Sept.

Still haven't received 12th Oct

If this goes along with the time frame of my last check i should get it in the mail at the end of next week
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10-12-2010 , 03:36 PM
Quote:
Originally Posted by Nofx Fan
The Palimax, is your account busto? If not I've already offered to give you guys some very fast alternatives.

Got a pm from one guy and wrote him a long detailed response but didn't even get a thank you Oh well, it wont deter me because I still know I would have appreciated some volunteer help.

I'm gonna unsubscribe from this now so wont see any posts but I've made my offer. gl
It's functionally empty, but I could have reloaded just as easily as I moved money from one bank to another to cover my Vegas trip. I don't play for limits relative to my day job.

TMI, but I keep a local bank for "play" money and pay my bills from one of the online banking giants. I sent some money from my bills account to my play account. In short, I loaned myself money to cover their slow-in-coming check.

When the check finally shows up, I'll deposit to my "play" account and then reimburse my "bills" account.

Next time, I'll use ACH again.
FTP checks thread Quote
10-12-2010 , 09:03 PM
Quote:
We're sorry to hear your check has not arrived yet. According to our records, your check for $xxx was processed by our third party check processor on 9/20 with check number xxxx. Unfortunately, we cannot issue another check or return the money to your Full Tilt Poker account without processing a stop payment on your current check. This is usually completed within 6 to 9 business days. Please let us know if you would like us to request a stop payment on your check, or if you would prefer to wait for its arrival. Thank you for your patience, and if there is anything else we can do for you, please feel free to ask.
What's my next step?
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10-12-2010 , 09:10 PM
Quote:
Originally Posted by rwperu34
What's my next step?
I guess you get two choices.
  1. Reset the clock to 6-9 business days + alternate cashout time.
  2. Wait, then possibly choose option #1 anyway.
If mine takes long enough to show up it'll be like found money when it gets here.
FTP checks thread Quote
10-12-2010 , 10:48 PM
Quote:
Originally Posted by Kodfish
Unless I'm missing something here, you are agreeing with me. Ie, that the delays in payments would not be from the sites themselves as they would just push players to competition. While that might not be enough to prove that the cause is the enforcement of the UIGEA, it makes it more likely.

I'm assuming you aren't aware from your post, but yes, the enforcement of the UIGEA has led to processors getting shutdown and money seized many times. Sometimes that processor was used by more than one site, so then all of those sites are affected equally and had delays in payments.

I think its clear that its the enforcement of the UIGEA that causes all (99 percent) of these delays. Again, before the UIGEA there were never delays in getting payments, and the transfers from sites to your bank account took 2 days at most normally.

Full tilt should always keep us informed if our money is in jeopardy, and they do not do a good job of that. But it's extremely hard to believe that if it was totally up to them, that we would ever have delays in getting paid.
I am agreeing with you. It is plausible for enforcement of UIGEA to be the main culprit of the bounced checks, though I am not prepared to completely hold FTP harmless just yet.
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10-13-2010 , 10:36 AM
It would be nice if FTPSean or someone addressed this issue, as my checks have not arrived either and I am thinking noone is receiving any checks!
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10-13-2010 , 11:05 AM
Quote:
Originally Posted by The Palimax
It's functionally empty, but I could have reloaded just as easily as I moved money from one bank to another to cover my Vegas trip. I don't play for limits relative to my day job.

TMI, but I keep a local bank for "play" money and pay my bills from one of the online banking giants. I sent some money from my bills account to my play account. In short, I loaned myself money to cover their slow-in-coming check.

When the check finally shows up, I'll deposit to my "play" account and then reimburse my "bills" account.

Next time, I'll use ACH again.
You poor thing! mbn

Are you still doing that ftp academy thread btw? I ran across that once and it was gold. glgl on your trip
FTP checks thread Quote
10-13-2010 , 02:30 PM
Quote:
Originally Posted by Nofx Fan
You poor thing! mbn

Are you still doing that ftp academy thread btw? I ran across that once and it was gold. glgl on your trip
Yeah, and sorta...

I'm not "rich" by any means, but I make enough to raise a family in the cheap part of a swanky suburb before my wife brings home her check. Most of my play on FT is small-money tournaments, and when I'm feeling like playing 8-16 shorthanded, I deposit, play, and (sometimes!) cash-out.

I've got a triple-digit number of completed academy challenges. Someone else is VERY, VERY far ahead of me though. Because I've got that pesky day job, two home poker leagues, a friend who needs me for casino nights running a craps table, and a family... ...chasing some of the more time intensive challenges started to get to me.

To keep this on topic, no check again yesterday after the holiday. I need to hit the bank today to deposit another check. Fortunately one of my renters uses the same bank I do, so it'll be good to go for Vegas.

I guess I'm only on business day 11, so I can't officially complain yet.
FTP checks thread Quote
10-13-2010 , 04:21 PM
just got an email from blackcard support regarding a check that was processed on 9/18. this is an exerpt from the email:


Normally, your check should arrive within 15 business days from the date it was approved.

Unfortunately, due to some issues with our third party payment processor, we are experiencing a bit delay with some checks.

I'm afraid your check has been affected by this.

We understand the importance of receiving your funds in a timely manner and apologize sincerely for this delay and for any inconvenience caused.I would recommend you to wait another 5 business days for its arrival. However, you can also request a stop payment, if you prefer.

Unfortunately, we cannot issue another check or return the money to your Full Tilt Poker account without processing a stop payment on your current check. This is usually completed within 3 to 5 business days.

Please let us know if you would like us to request a stop payment on your check, or if you would prefer to wait for its arrival.

Again, we apologize for the inconvenience caused.

Thank you for your patience, and if there is anything else we can do for you, please feel free to ask.

Regards,

Terese
Black Card Support
Full Tilt Poker
FTP checks thread Quote
10-13-2010 , 04:29 PM
Quote:
Originally Posted by squid face
waiting on a check from 9/18. I had to cancel 2 others that went past the 15 days. I tried to get a second and got same message - Utah

This is seriously becomming a fkucing joke

Ordered one on september 14th and still not here in los angeles. The last one took 15 business days exact and have another pending from oct. 3. So i think its been 18 business days already since the 14th wtf. I contacted ftp cuz i need this **** for bills and they only offered to put a stop payment and send another out. It would b nice for some type of fckn compensation.
FTP checks thread Quote
10-14-2010 , 11:22 AM
I made a check withdraw on sept 24!
This is ftp reply,

We are very sorry that your check has not arrived within the expected timeframe.

As the 15 day delivery period has passed, we can place a stop payment on your check.

If you would like a stop payment on your check, please respond to this email and we will initiate the stop. We need your express consent to do this and we also need to make you aware that it can take up to 6 to 9 business days for the stop payment to be processed.

Once the stop is requested and our third party check processor confirms the stop, your funds will be returned to your Full Tilt Poker account and we will notify you via email. Once the funds are returned, you can initiate a new withdrawal in the Cashier window.

Once we initiate a stop payment, we are unable to cancel the process. If your check arrives after the stop payment is in progress, you will be unable to cash it.

Thank you for your cooperation. If you have any questions, please feel free to email us.

Regards,

Mark
Full Tilt Poker Black Card Support
FTP checks thread Quote
10-14-2010 , 11:59 AM
Hrm, I was going to request a check in the near future, but it looks like there's something going on with paper checks. In the past, when checks are bouncing, they don't need explicit emails from customers to stop payment on the checks and they return the money to your FT account with an extra $25 or w/e. It seems to me that they may be "buying time" with the "do you want to request a stop payment" emails and the 6-9 business days.

Would be nice if FTPSean or FTPDoug could answer some questions ITT.

The last check that I requested which was going to bounce...FTP emailed me before I had the check and said it was no good and went ahead and put the money back into my account with an extra $25. I didn't have to request a stop payment or w/e.
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10-14-2010 , 12:30 PM
I agree that something different is going on. Not like the sky is falling kind of different. But, Full tilt did inform us when a check bounced often before it did and took care of it all for us. Now, we wait and wait, tell them its past 15 days or that it bounced, then they make us wait so much longer (or in my case I had to prove that it bounced!).

I have 2 checks "coming" from 7-10 days ago. I worry that I'll be waiting till its past the 15 business days, then I'll tell them so. I'll confirm that I want stop payment and then wait longer for the money to be placed back.

It's frustrating to see this coming and to be able to do nothing about it. Obviously, once I get my money back, I'll have to stop using checks for a while. Just doesn't seem like things are going well in that regard right now.
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10-14-2010 , 12:47 PM
I got the same form letter from black card support.
Who knows what is really going on, it would be nice if they said something.

Waiting from 9/19 and requested another since then.
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10-14-2010 , 12:49 PM
They have no problem debiting your bank account in a timely manner!!!!!!!
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10-14-2010 , 12:58 PM
Quote:
Originally Posted by knn05

Would be nice if FTPSean or FTPDoug could answer some questions ITT.
Apparently admitting fault isnt an easy thing to do for them. When FT has something to promote, they will be here in a flash, but once our money is highjacked and in limbo...no where to be found.
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10-14-2010 , 04:03 PM
Reqested: 9/20
Approved: 9/20
Recieved: 10/14

The check was indeed issued on 9/20, as support had said. It looks like it was mailed on 10/1, although I can't be 100% certian. It's got a different kind of postmark.

Now I get to sweat it out to see if it's good. I e-mailed FTP to ask. Hopefully they respond quickly so I can get it deposited before end of business today.
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