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FTP checks thread FTP checks thread

06-05-2009 , 05:59 PM
I requested checks on 5/21 and 5/22. Both were deposited last Friday 5/29 and were through the big processor I believe is at issue. Although my bank says it won't know if they cleared until next Tue or Wed (they already credited my account though), FTP just informed me they had already cashed and cleared and were unaffected by the recent the processor troubles. So if you haven't heard anything, don't necessarily assume the worst.
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06-05-2009 , 06:02 PM
oh crap, now maybe my checks and EFT's will bounce

Requested: 5/25
Approved: 5/26
Postmarked: 5/27
Received: 6/1
Deposited: 6/1
Funds Available: overnight
Amount: 4,xxx.xx
Bounced: ???

I haven't received that warning email yet though. Check came from the usual place with a California zip code.
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06-05-2009 , 06:33 PM
Deposited: 6/1 at a major nationwide bank with AMERICA in its name
Funds Available: 6/3
Amount: 5000
Bounced: 6/5 and charged $35 by my bank

Did get the money returned to my ftp account on 6/4 with $200 apology from FTP. Luckily I already have money in my bank account so if didn't cause any problems with checks or payments to other people.

Also talked to the bank and they assured me that they are not going to redeposit it and will be sending the original back to my home address.
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06-05-2009 , 06:41 PM
Has anyone been approved for a new check yet? i still haven't received confirmation email or anything...im sure they are pretty backed up, but just checking
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06-05-2009 , 06:47 PM
Quote:
Originally Posted by nimbus
Also talked to the bank and they assured me that they are not going to redeposit it and will be sending the original back to my home address.
out of curiosity, could you give us some insight into how the conversation went? Any talk of what the check was for?
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06-05-2009 , 06:53 PM
Quote:
Originally Posted by nimbus
Deposited:
Also talked to the bank and they assured me that they are not going to redeposit it and will be sending the original back to my home address.
Quote:
Originally Posted by LeapFrog
out of curiosity, could you give us some insight into how the conversation went? Any talk of what the check was for?
I initiated the call as a protective measure that they wouldn't try to re-deposit the the check, since that could trigger another $35 penalty. In the old days some banks would try to clear it twice before they gave up. My sense is that if I had not called, they were going to send the check back to me anyways.

As for the call itself, they only asked if it was a business check or personal check. Not sure why that would make any difference. I said business. There was no scrutiny beyond that.

No flags next to my name. No lectures on gambling. No threats to close my account.

YMMV.
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06-05-2009 , 06:57 PM
thanks for the info, appreciate it
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06-05-2009 , 07:38 PM
Quote:
Originally Posted by gambolian
Has anyone been approved for a new check yet? i still haven't received confirmation email or anything...im sure they are pretty backed up, but just checking
nope, and i requested it yesterday.... i am worried
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06-05-2009 , 08:05 PM
Quote:
Originally Posted by Scott_Baio
The $150 bonus they gave me for bouncing my withdrawal check counted against my rakeback (well, mrg).


that's not cool
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06-05-2009 , 10:36 PM
Happened to me. Bank says they have no reason to believe it wont go through when I called but it can take up to like 12 days or something (?). anyways, got my money recredited plus a we ****ed up amount. So the money I get cuz they ****ed up will count against my rakeback? How does that even work?
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06-05-2009 , 11:19 PM
Quote:
Originally Posted by salsathekid
Happened to me. Bank says they have no reason to believe it wont go through when I called but it can take up to like 12 days or something (?). anyways, got my money recredited plus a we ****ed up amount. So the money I get cuz they ****ed up will count against my rakeback? How does that even work?
Did you get an email from FT telling you the check was no good? If so, when?
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06-06-2009 , 12:44 AM
Quote:
Originally Posted by LT22
I think the "Bank Wire" is more like an Echeck for those that need it. It doesn't ask for SWIFT code or anything like a normal wire does, it just asks for routing and account numbers. Sounds more like Echeck/ACH to me.

Will post trip report in afternoon when I talk to bank.
Have you (or anyone else) tried the bank wire option? Does anyone know if this is still working?

Seems all you do is enter the bank details, (address, RTA, acct #) and it'll magically appear in your bank account?
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06-06-2009 , 03:12 AM
Quote:
Originally Posted by nimbus
Have you (or anyone else) tried the bank wire option? Does anyone know if this is still working?
I submitted a request on Friday afternoon... still processing, hasn't been approved yet.
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06-06-2009 , 03:57 AM
I haven't tried that yet. I was waiting to see if somebody else reported success with it.

scary_tiger, please let us know how that goes
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06-06-2009 , 09:48 AM
Quote:
Originally Posted by Scary_Tiger
I submitted a request on Friday afternoon... still processing, hasn't been approved yet.
Are you guys referring to the Echeck or standars "wire transfer"

I requested an Echeck withdraw on 06/05 was approved within a few hours.
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06-06-2009 , 09:53 AM
the wire
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06-06-2009 , 01:47 PM
ftp check was approved and on its way....will keep everyone informed
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06-06-2009 , 01:49 PM
how often does stuff like this happen (ftp's payment processor going down or w/e)?

is now a time for more concern than before?
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06-06-2009 , 01:53 PM
very rare, almost never happens
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06-06-2009 , 01:56 PM
Quote:
Originally Posted by sinner
how often does stuff like this happen (ftp's payment processor going down or w/e)?

is now a time for more concern than before?
This very thread that you posted in carries a few instances, and would have a timeline and give you a "feel" for what happends. Start with page one and thumb through if you're curious. You can look at the dates of the posts as well.
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06-06-2009 , 02:00 PM
Sigh, the check I depo'd Tuesday bounced.

I emailed them and they claimed there would be no issues if I requested another, but I'm a bit cautious. ty for keeping us informed gambo.
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06-06-2009 , 02:03 PM
Hey Everyone,

As most of you are aware, one of our payment processors is having an issue with check withdrawals and any currently outstanding checks from them aren't being honored by the banks. If you were issued a check that was from that processor, an email should have been sent with some more details and you should have the money back in your Full Tilt account.

I just wanted to stop by and assure everyone that we're doing everything we can to speed up the delivery of your new withdrawals. We have multiple check processors, and the current issue affected only one of the parties responsible for our check withdrawals. All other processors are working as usual.

If you have any specific problems with extra bank fees or are unsure about the status of your check, please write to support and they will be able to take care of you.

Sorry I don't have any more information, but I'll keep this thread updated with any news I receive. Everyone will get their money and we're doing everything we can to make this hiccup in service as short as possible.

Doug
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06-06-2009 , 02:17 PM
Doug is there any plan to re initiate the new processor?

I am not so worried about our money as much as that of our less skilled brethren. This sort of hiccup could be a huge PR disaster as i'm sure you are aware.
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06-06-2009 , 02:33 PM
Quote:
Originally Posted by FTPDoug
Hey Everyone,

As most of you are aware, one of our payment processors is having an issue with check withdrawals and any currently outstanding checks from them aren't being honored by the banks. If you were issued a check that was from that processor, an email should have been sent with some more details and you should have the money back in your Full Tilt account.

I just wanted to stop by and assure everyone that we're doing everything we can to speed up the delivery of your new withdrawals. We have multiple check processors, and the current issue affected only one of the parties responsible for our check withdrawals. All other processors are working as usual.

If you have any specific problems with extra bank fees or are unsure about the status of your check, please write to support and they will be able to take care of you.

Sorry I don't have any more information, but I'll keep this thread updated with any news I receive. Everyone will get their money and we're doing everything we can to make this hiccup in service as short as possible.

Doug
Doug, can you explain why the money that FT is sending to players to cover this (the $150-$200 'bonus') is causing a hit to our MGR?
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06-06-2009 , 03:11 PM
fwiw, I haven't seen a hit to my MGR afaik

but ya I'm not going to be happy if I'm getting $200 x 0.73
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