Thanks for the update Doug

Why not reopen the store so we can buy tickets only? It'll make the process a lot easier. I would much rather be able to use my points to buy tickets (that will get converted into cash) than leaving them in my account.

I truly believe that any notion that they will be held in our accounts until americans can play again, is simply a ploy by FTP to skip out on having to give cash value for them. The management must realize that a lot of players are likely never coming back.

Doug : How come players in the US are not allowed to play freerolls?

Might be a legal issue there, I don't think stars even lets US players buy anything out of their store.

Letting us purchase our own tickets that we can trade for cash would be best though.

I know we're all frustrated and want our money back but accusing FTP Doug of not doing his best will not expedite this process. Yes FT can (and should) do a better job of keeping us in the loop, but if their position is to not say anything until they definitively know what's going to happen then all we can do is wait.

The last week has been hella stressful on us all, at least now we know that we'll have a better idea by early next week so there is light at the end of this tunnel.

I'd love to know if there are any plans to open up transfers for US players on FT. A lot of us have staking money owed back to others in our accounts, and it'd be great to know if transfers will be an option or if we'll need to start making other plans.

Vital questions had no answers, but it's better than silence.

This, thanks Doug.

EDIT: Doug, I want to mention a friend of mine lost his security token and has been stonewalled by support. He sent in his ID and docs but has heard nothing back. This is one of the problems with the "not saying anything" as a policy.

I know this is a cluster ****, trust me. I'm actually screwed myself. Just continue working as hard as you all can and know how much it means to everyone to get their money back. Also please make withdrawals available before trying to figure out the value of various promos and points if the figuring of that delays our ability to withdraw at all.

Okay, cool. It's not ideal, but it's understandable. I no longer live in the U.S., so I'd like to deposit some non-US funds and continue playing. But, how can I do that when

is the case? It's awfully hard to get an address change when no one will look at your documents or process your request.

It's certainly better than nothing.

this, my backer stakes a ton of people, and his stable is all wondering the same thing. we have tons of staking money everywhere, and it would be nice to just transfer it to him so we dont have to cashout and then send a check etc.

No offense, but I highly doubt this is going to happen anytime soon. If they open transfers, what's to keep US players from simply transferring their balance to someone who isn't in the US in exchange for paypal or whatever?

Why is there a massive delay for non-US customers looking to withdraw?
50% (USA customers ) of your user base can't withdrawal currently so the delays for non USA customers isn't exactly reasuring.

I'm over 3 days for what used to be an instant transfer (and it still says processing) The BS response I get from support is you currently have a high volume of withdrawl requests which is surprising since 1/2 your player base just got wiped out and can't touch their funds anyways.

I have talked to several other non USA players who are going on 5 and 7 days now

Nothing of importance was truly answered in this post. But I must admit, this is much better than plain silence.

I just find it funny that some people said that this was going to be announcement about an announcement for an announcement, turned out to be true.

Better than silence so people really have to stop complaining...be happy something was said and it's obvious you will get your funds in the future

(Stupid question alert...)
Is the take-2 "pro-rated" promotion the $25?