I have also been scammed by Eurolinx, and I get the same bull**** from Support.
Please wait for a site operator to respond.
Chat InformationYou are now chatting with 'Sharon'
Sharon: Hello. How may I assist you?
you: Do you still have issues with withdrawals?
Sharon: If you wish to get more information regarding this please send your query to firstname.lastname@example.org
you: I have sent them 20 mails allready
Sharon: I know that the Finance Team is currently processing all late withdrawals.
Sharon: We do not have more information regarding this issue unfortunately.
you: So do you think that they will all be processed this week?
Sharon: I do not have the time frame and more details, sorry.
you: Could you ask a manager please?
Sharon: I do not have this possibility.
Sharon: Please await the reply from Finance Team.
you: Where are you licensed please?
Sharon: Please include all your questions in the e-mail to Finance Team. We do not have this information.
you: Where are you licensed?
you: You have to be able to answer this question
Sharon: We have been advised to direct all players to Fiance Team.
Sharon: They are to assist you with these kind of questions.
you: So you refuse to answer my question?
Sharon: I do not have the answer to the questions you have asked so far in this Live Chat session.
Sharon: Please forward all your withdrawal related questions to Finance Team.
you: What is the point with Live chat if you can't answer any of my questions? Where are you licensed? That is a basic question
Sharon: Your question will be answered by the Finance Team.
you: Why haven't they answered any of my 20 emails?
Sharon: They will answer you as soon as possible.
you: Can I speak to a manager please? You are not being helpful at all
Sharon: This is not possible, I am sorry.
you: ok, bye
Sharon: Thank you for visiting.
Sharon: Good bye!
Chat InformationChat session has been terminated by the site operator.
How do we contact their license holder? It is has been obvious for a long time now that they are broke. We have to take action with their license holder to secure our money. Who do we contact? Maybe microgaming can help us also.