"you: what is going on with my wire withdrawal?
REPRESENTATIVE: Unfortunately I do not have he access to this information. I will need to ask the Finance Team about it.
you: i will hold. i have been waiting for quite some time. i would like to understand what is holding up the transaction
REPRESENTATIVE: Since I do not have the access to the banking files, I will not give you the explanation. I am sorry.
you: i am confused. can you ask the department?
REPRESENTATIVE: The most I can do is forward your question to Finance Team.
you: i have provided a passport photo, a drivers license and proof of identity. in addition, i have been a somewhat loyal member of your site for some time.
REPRESENTATIVE: We have 6:40 AM here, the Finance Team is not in at the moment. However, I will send them an urgent e-mail.
REPRESENTATIVE: Yes, we are aware of that.
you: thank you REPRESENTATIVE, i will check back in a few hours."
Originally Posted by OhioSt2k
I was originally told 10 banking days... I hope this is not the beginning of the "dance".
Update from just now.
Katia: Hello. How may I assist you?
you: hello. i would like you to please check the status of the swift wire withdrawal i requested
Katia: It is pending. Bank Wires may take up to 14 banking days to hit your account.
you: ok, anything i can do to move it from pending to completed?
Katia: Unfortunately, it is the Finance Team who processes these.
you: ok. thanks