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Old 06-09-2009, 08:35 PM   #176
HiddenOuts
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Re: Slow Eurolinx withdrawals?

Quote:
Originally Posted by Triptanes View Post
I doubt this has to do with Eurolinx.
Why? It said $30 million from the bank accounts of several payment processors that handle the winnings of thousands of online poker players has been frozen. It makes perfect sense as Eurolinx claimed processor issues as the cause of delays.
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Old 06-09-2009, 09:15 PM   #177
skillgambler
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Re: Slow Eurolinx withdrawals?

Please wait for a site operator to respond.
You are now chatting with 'Paul'
Paul: Hello. How may I assist you?
you: hi, i have a short question regarding my cashout i still havent received yet
you: does it have to do anything with this:
you: http://finance.yahoo.com/news/APNewsBreak-Group-says-poker-apf-15481559.html?sec=topStories&pos=4&asset=&ccode
Paul: Kindly hold on for a moment. Thank you.
you: i will for sure
Paul: The delay in your withdrawal has nothing to do with that issue explained in the news item.
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Old 06-09-2009, 09:38 PM   #178
HiddenOuts
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Re: Slow Eurolinx withdrawals?

Quote:
Originally Posted by skillgambler View Post
Please wait for a site operator to respond.
You are now chatting with 'Paul'
Paul: Hello. How may I assist you?
you: hi, i have a short question regarding my cashout i still havent received yet
you: does it have to do anything with this:
you: http://finance.yahoo.com/news/APNewsBreak-Group-says-poker-apf-15481559.html?sec=topStories&pos=4&asset=&ccode
Paul: Kindly hold on for a moment. Thank you.
you: i will for sure
Paul: The delay in your withdrawal has nothing to do with that issue explained in the news item.
Of course not, the delays are due to "security issues".
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Old 06-09-2009, 10:29 PM   #179
Bobo Fett
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Re: Slow Eurolinx withdrawals?

Quote:
Originally Posted by claav View Post
support@eurolinx.com u get answers from?
No.

Quote:
Originally Posted by boohaa12 View Post
I have recived emailed from jackie in the last 24
That's who I emailed.

Good to hear more money's starting to come through.
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Old 06-09-2009, 10:35 PM   #180
Triptanes
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Re: Slow Eurolinx withdrawals?

Quote:
Originally Posted by HiddenOuts View Post
Why? It said $30 million from the bank accounts of several payment processors that handle the winnings of thousands of online poker players has been frozen. It makes perfect sense as Eurolinx claimed processor issues as the cause of delays.
Timeline doesn't match up, people have been waiting on Eurolinx cashouts for like a month? The stars checks were from last week? Do eurolinx wire xfers even originate from the USA?
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Old 06-09-2009, 11:54 PM   #181
theblindman
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Re: Slow Eurolinx withdrawals?

Quote:
Originally Posted by 2eazy View Post
It sounds like that issue only affects US players. It certainly should have no impact on Moneybookers and Neteller.
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Old 06-10-2009, 09:17 AM   #182
skillgambler
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Re: Slow Eurolinx withdrawals?

Hi again,

I have just received an update from our Finance department. Your wire has been sent and you should receive the funds in your bank account tomorrow at the latest.

Please contact me again and let me know once the funds reach your account.

Thank you for your patience and understanding and apologies for any inconvenience caused.

Best Regards,
Jackie Gatt
Eurolinx VIP Team

Last edited by skillgambler; 06-10-2009 at 09:17 AM. Reason: awesome news imo!
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Old 06-10-2009, 09:18 AM   #183
TrickyTree
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Re: Slow Eurolinx withdrawals?

Well i got my $15,500 withdrawal from 20th May this morning. Relieved to get it finally. Maybe there is some element of thuth in what they are saying about processor problems. Lets see what happens over the next few months before we begin to write them off.
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Old 06-10-2009, 10:54 AM   #184
theblindman
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Re: Slow Eurolinx withdrawals?

How do you get VIP support?
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Old 06-10-2009, 11:29 AM   #185
Nigritia
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Re: Slow Eurolinx withdrawals?

i got both withdrawals

wire from aptil 14th and neteller from may 9th


geez....i will wait some time before i play there again and restart with a minimum of stacks then!
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Old 06-10-2009, 08:34 PM   #186
Mylife0115
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Re: Slow Eurolinx withdrawals?

i wish they would not be killed by this, it is tough to regain good reputation.
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Old 06-11-2009, 10:45 AM   #187
theblindman
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Re: Slow Eurolinx withdrawals?

Quote:
Originally Posted by Mylife0115 View Post
i wish they would not be killed by this, it is tough to regain good reputation.
Yeah, I have to say I've got superb value out of EL promotions until this whole business. Assuming I get my withdrawals, I will continue to play but with a minimal balance.
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Old 06-11-2009, 11:40 AM   #188
skillgambler
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Re: Slow Eurolinx withdrawals?

received my cashout from 04/12

great success!
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Old 06-11-2009, 10:46 PM   #189
2eazy
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Re: Slow Eurolinx withdrawals?

i'm happy people are getting there withdrawals, still waiting 2 months for a withdrawal is totally unacceptable anybody know when this problem will be fixed
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Old 06-11-2009, 10:52 PM   #190
skillgambler
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Re: Slow Eurolinx withdrawals?

sending an email to jackie@eurolinx.com sure seemed to help
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Old 06-11-2009, 11:01 PM   #191
Mylife0115
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Re: Slow Eurolinx withdrawals?

Quote:
Originally Posted by 2eazy View Post
i'm happy people are getting there withdrawals, still waiting 2 months for a withdrawal is totally unacceptable anybody know when this problem will be fixed
The problem has not been fixed for so long and it makes every players at Eurolinx notice it. when every one is making withdraw, I really wish Eurolinx could stay alive after this.
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Old 06-12-2009, 02:34 PM   #192
foxfox1
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Re: Slow Eurolinx withdrawals?

geez, still missing 40k from 3-23 and 40k from 4-18. it's promising that some of you guys are receiving your money.
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Old 06-12-2009, 03:10 PM   #193
juggernaut
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Re: Slow Eurolinx withdrawals?

fwiw just received 2K quicktender withdrawal initiated 5/15
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Old 06-12-2009, 11:22 PM   #194
theblindman
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Re: Slow Eurolinx withdrawals?

Quote:
Originally Posted by foxfox1 View Post
geez, still missing 40k from 3-23 and 40k from 4-18. it's promising that some of you guys are receiving your money.
Wow, what stakes are you playing that you need to keep $80k on there?
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Old 06-13-2009, 04:41 AM   #195
TrickyTree
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Re: Slow Eurolinx withdrawals?

Hopefully this might put a few peoples minds at rest.

I made a withdrawal on 20th May for $16k and had some problems with this. Contacted support after seeing nothing for 2 weeks and was told that the problem was down to security checks for larger amounts such as mine. I received this money on 8th June (which wasnt too bad i suppose compaired to some peoples waiting time).

In order to see if support was telling the truth about the reasons for things taking so long i decided to try to withdraw a much smaller amount to see if things happened quickly. On 8th June i withdrew by bank wire $1000. Much to my surprise this transaction was completed within 3 days and i already have the money in my bank account.

From this i can only think that the reasons given by support are actually the truth. Whilst this is obviously not ideal in terms of the waiting time i have to believe that they are having some security banking issues with large amounts. From this the advice i can give to people is to break down larger amount into several smaller pieces in order to get round the security checks and to receive your money faster.

For me (for now) the panic about Eurolinx is over.
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Old 06-13-2009, 09:51 AM   #196
theblindman
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Re: Slow Eurolinx withdrawals?

Quote:
Originally Posted by TrickyTree View Post
Hopefully this might put a few peoples minds at rest.

I made a withdrawal on 20th May for $16k and had some problems with this. Contacted support after seeing nothing for 2 weeks and was told that the problem was down to security checks for larger amounts such as mine. I received this money on 8th June (which wasnt too bad i suppose compaired to some peoples waiting time).

In order to see if support was telling the truth about the reasons for things taking so long i decided to try to withdraw a much smaller amount to see if things happened quickly. On 8th June i withdrew by bank wire $1000. Much to my surprise this transaction was completed within 3 days and i already have the money in my bank account.

From this i can only think that the reasons given by support are actually the truth. Whilst this is obviously not ideal in terms of the waiting time i have to believe that they are having some security banking issues with large amounts. From this the advice i can give to people is to break down larger amount into several smaller pieces in order to get round the security checks and to receive your money faster.

For me (for now) the panic about Eurolinx is over.
I don't know if this will actually work. I requested a Neteller withdrawal of $1000 on June 4th, and this is still listed as "pending". Now obviously this is nowhere near as long as others have had to wait, but it is still much longer than the usual time for Neteller withdrawals (and the stated 72 hour turnaround). It's possible that if the delays are in fact due to security checks, then once they have been done they don't need to be repeated for future transactions.

I still have my doubts about the "security checks" explanation, but am glad to see these promising signs.
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Old 06-13-2009, 01:25 PM   #197
foxfox1
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Re: Slow Eurolinx withdrawals?

Quote:
Originally Posted by theblindman View Post
Wow, what stakes are you playing that you need to keep $80k on there?
did you notice that it wasn't 80k on one day?
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Old 06-13-2009, 04:27 PM   #198
2eazy
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Re: Slow Eurolinx withdrawals?

keeping 80k is not much for us that play 25-50
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Old 06-13-2009, 07:56 PM   #199
spiritcrusher
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Re: Slow Eurolinx withdrawals?

Just received my moneygram withdrawal from 5/5. I'm in USA.
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Old 06-13-2009, 09:23 PM   #200
pokerchef12
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Re: Slow Eurolinx withdrawals?

After reading this thread, i decided to cash out, soon 10 days ago to my neteller account, still no money, have never wait more than 48 hours before, im in europe.

Please wait for a site operator to respond.
You are now chatting with 'Carry'
Carry: Hello. How may I assist you?
you: Hey, serious, do u got problems to made cashout
you: have read threads on 2+2, and after that i try to make a cashout
you: have wait 1 week for a neteller cashout
you: thats sick
Carry: Our Investigations Team is reviewing withdrawals for security reasons which causes some delays. But I can assure you that there is nothing to worry about
you: 1 week
you: for 1 neteller withdrawel
you: things like that will cost u alot of customers
Carry: Unfortunately there are some delays
Carry: Can I help you with anything?
you: So whats the problem with my withdrawel ?!, i have made alot of deposit and withdrawel before
you: ?
Carry: As i have explained before due to some security checks we are experiencing soem delays
Carry: but we do everything we can to process all wds as soon as possible
you: well, this isnt some delays, this is big delays, most site have sent the money in 48 h as most
Carry: This is a temporary situation, please bear with us a little longer
you: well, there is 14 pages thread on 2+2, this is no good promo for eurolinx
you: to bad , i really liked the site
Carry: Yes, I know that you have been with us for quite some time now!
Carry: I will send another request to try to speed up your wd at the Finance Dep.
you: thank u
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