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Old 06-03-2009, 12:39 PM   #101
SparkMan
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Re: Slow Eurolinx withdrawals?

Quote:
Originally Posted by LouisCyphre View Post
I just came back from meeting the managing director and I have received my withdrawal from April 13th($16k) in cash. As mentioned earlier I have also received last week's neteller transfer ($10k).
So I have regained my confidence in Eurolinx for the time being. As I am leaving for Las Vegas I have cashed out the rest of my bankroll. I'll let you know how that goes.
Any indication as to what's causing the big delays?
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Old 06-03-2009, 12:46 PM   #102
Louis Cyphre
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Re: Slow Eurolinx withdrawals?

I don't know more than I have already posted in this thread.
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Old 06-03-2009, 05:00 PM   #103
jayceekay
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Re: Slow Eurolinx withdrawals?

i figure it's my civic duty to 2p2 to state that i've been waiting on a $1k withdraw submitted on 5/1 and a $700 withdraw submitted on 5/14 ;[
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Old 06-03-2009, 05:46 PM   #104
spiritcrusher
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Re: Slow Eurolinx withdrawals?

I'm waiting on a withdrawal from 5/5 via moneygram. I've emailed them 3 times with no response except for 'this will be forwarded to our financial team.' Back in Jan moneygrams were received within 72 hours of withdrawal request. After reading Louis post im confident I will get my money eventually... I'm done with eurolinx after that.

FYI i live in USA
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Old 06-03-2009, 10:15 PM   #105
TwoSixSooted
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Re: Slow Eurolinx withdrawals?

Here is what scares me about this situation. If Eurolinx was having a payment processor problem, wouldn't that only affect bank wires? They're having the same problems with every type of withdrawal service. Moneybookers is just a Netteller-like service, correct? Why would anything be wrong with those cashouts?

I'm an American still waiting on a 4/25 withdrawal by the way.
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Old 06-03-2009, 11:13 PM   #106
JDG001
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Re: Slow Eurolinx withdrawals?

Looks like I'm not going to Vegas this year. Was going to be my first time and I was very excited about it. Waiting for wire since 5/1. This sucks.
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Old 06-03-2009, 11:40 PM   #107
2eazy
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Re: Slow Eurolinx withdrawals?

Quote:
Originally Posted by TwoSixSooted View Post
Here is what scares me about this situation. If Eurolinx was having a payment processor problem, wouldn't that only affect bank wires? They're having the same problems with every type of withdrawal service. Moneybookers is just a Netteller-like service, correct? Why would anything be wrong with those cashouts?

I'm an American still waiting on a 4/25 withdrawal by the way.
ya this is also my concern, im pretty sure the only logical answer is there having major liquidity issues
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Old 06-03-2009, 11:51 PM   #108
2eazy
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Re: Slow Eurolinx withdrawals?

anybody try the number jo remme leaves at the buttom of is emails?
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Old 06-04-2009, 12:01 AM   #109
jayceekay
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Re: Slow Eurolinx withdrawals?

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Originally Posted by jayceekay View Post
i figure it's my civic duty to 2p2 to state that i've been waiting on a $1k withdraw submitted on 5/1 and a $700 withdraw submitted on 5/14 ;[
btw i am also from the US
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Old 06-04-2009, 12:24 AM   #110
TheRaiderr
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Re: Slow Eurolinx withdrawals?

im suprised the otherwise active eurolinx reps don't post here.
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Old 06-04-2009, 12:48 AM   #111
HiddenOuts
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Re: Slow Eurolinx withdrawals?

I've alerted them to this thread several times (as I'm sure others have) and told them it would probably be in their best interest to make some sort of formal response/explanation.

I'm still waiting on a $3K Quicktender withdrawal, requested on 5/20. Hopefully they are not going the way of Tusk, their silence leads me to believe they probably are experiencing liquidity issues - and I'm sure this thread is probably making things worse in that respect.

Can any Euro players confirm they're currently able to withdrawal normally? This would support that the alleged US processor issues are the cause of delays rather than illiquidity.
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Old 06-04-2009, 01:06 AM   #112
technoviking
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Re: Slow Eurolinx withdrawals?

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Originally Posted by HiddenOuts View Post
Can any Euro players confirm they're currently able to withdrawal normally? This would support that the alleged US processor issues are the cause of delays rather than illiquidity.
I'm euro and I requested a moneybookers withdrawal of 6k about a week ago. Have not received the funds yet.
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Old 06-04-2009, 03:53 AM   #113
uffda
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Re: Slow Eurolinx withdrawals?

The story is that this only affects players with accounts in USD, and the geographical location is of no relevance. FWIW I have a EUR-account and withdrew my balance in early May with no problems.
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Old 06-04-2009, 04:21 AM   #114
Anycall
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Re: Slow Eurolinx withdrawals?

Quote:
Originally Posted by uffda View Post
The story is that this only affects players with accounts in USD, and the geographical location is of no relevance. FWIW I have a EUR-account and withdrew my balance in early May with no problems.
are u sure this is eurolinx? i asked sometime ago if i had an option to keep my balance in euro. i was told no.
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Old 06-04-2009, 05:58 AM   #115
ASantosA
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Re: Slow Eurolinx withdrawals?

Quote:
Originally Posted by LouisCyphre View Post
I spoke to the managing director on the phone earlier. He explained to me that they are having problems with their payment processor that is returning a lot of transfers without proper notice. These problems mainly affect USD transfers and they don't have the same kind of trouble with Euro transfers.
I explained to him that counted on the 04/13 withdrawal because I intended to use the money for the WSOP. He offered to meet me tomorrow night (I live in Malta) and give it to me in cash. I hope that works out. He also told that I will get last week's Neteller withdrawal within 24h and possibly within the next few minutes which turned out to be true.
Omg....
Im a Europeanplayer with netelleraccount in $.
I made a withdrawal on 05/17.I spoke a lot of times with the support.Nothing changes.Now i saw this thread here.And i im worried about my money.I must fly to Portugal at 13.June and i need the money from my Eurolinxaccount to make this trip.
One point makes me thinking positive that the managing director told the truth.On 05/24 i spoke the first time with a supporter about my withdrawal.She said,that she will inform the financial department to make the withdrawal faster.Next day i look at my Eurolinxaccount and there was no more pending status for the withdrawal in the transactionhistory.I thought:"great,my money is on netelleraccount"
A few days later I have a look at my netelleraccount an there was no money there and in the transactionhistory on Eurolinx my withdrawal return to pending status...
wtf
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Old 06-04-2009, 06:23 AM   #116
uffda
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Re: Slow Eurolinx withdrawals?

Quote:
Originally Posted by Anycall View Post
are u sure this is eurolinx? i asked sometime ago if i had an option to keep my balance in euro. i was told no.
It was Linx Casino, but they are the same. It says eurolinx on the moneybookers statement.
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Old 06-04-2009, 06:31 AM   #117
breakevenpro
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Re: Slow Eurolinx withdrawals?

betonbet are using the same payment processor and also have very slow withdraws lately
it`s time to contact LGA imo
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Old 06-04-2009, 10:24 AM   #118
theblindman
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Re: Slow Eurolinx withdrawals?

This is a serious concern. Has anyone had a successful withdrawal apart from those mentioned so far? Any Australian players having problems (or not)?
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Old 06-04-2009, 11:52 AM   #119
Anycall
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Re: Slow Eurolinx withdrawals?

Is anyone having problems with Ladbrokes?
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Old 06-04-2009, 12:32 PM   #120
theblindman
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Re: Slow Eurolinx withdrawals?

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Originally Posted by theblindman View Post
This is a serious concern. Has anyone had a successful withdrawal apart from those mentioned so far? Any Australian players having problems (or not)?
Ok, sort of an answer to my own question: I withdrew $1700 on April 30th. It hit my NETELLER account on May 4th. I'll do another modest withdrawal now and see what happens.
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Old 06-04-2009, 01:13 PM   #121
MURK
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Re: Slow Eurolinx withdrawals?

Quote:
Originally Posted by Anycall View Post
Is anyone having problems with Ladbrokes?
no, but my account's in £.

your money's very safe at Ladbrokes regardless.
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Old 06-04-2009, 01:36 PM   #122
WiltOnTilt
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Re: Slow Eurolinx withdrawals?

Here's what one live chat rep told me when asked about why withdrawals are taking so long:

"Yes we do have few players experience longer. Either they have provided us the wrong bank details, or our bank is very strict on big amount withdraw, they will take longer time to check, to ensure there is no money laundering."

part of the deal when playing on scummy sites...higher likelihood of getting jerked around.

that said i'm going to go ahead and start a withdrawal now so maybe i'll get it by this mid july.
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Old 06-04-2009, 01:59 PM   #123
JDG001
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Re: Slow Eurolinx withdrawals?

Quote:
Originally Posted by WiltOnTilt View Post
"Yes we do have few players experience longer. Either they have provided us the wrong bank details, or our bank is very strict on big amount withdraw, they will take longer time to check, to ensure there is no money laundering."
Yeah, because every one of us in this thread happened to supply them with wrong bank information. And everyone of us are withdrawing big enough amounts to warrant security checks. I guess management didn't tell this particular support rep. the typical, "just tell them it's a payment processor issue to shut them up for now"

It seems like it has to be a liquidity issue. I don't see how this one site is experiencing payment processor issues, when it appears there are dozens of other sites paying out people just fine. Don't a lot of these processing companies deal with the same poker sites?
Does anyone have prior experience with sites that were potentially suffering from liquidity problems? Did they end up getting paid?
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Old 06-04-2009, 02:23 PM   #124
2eazy
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Re: Slow Eurolinx withdrawals?

Quote:
Originally Posted by WiltOnTilt View Post
Here's what one live chat rep told me when asked about why withdrawals are taking so long:

"Yes we do have few players experience longer. Either they have provided us the wrong bank details, or our bank is very strict on big amount withdraw, they will take longer time to check, to ensure there is no money laundering."

part of the deal when playing on scummy sites...higher likelihood of getting jerked around.

that said i'm going to go ahead and start a withdrawal now so maybe i'll get it by this mid july.
thats such bs, cause im requesting moneybookers
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Old 06-04-2009, 02:31 PM   #125
Mr. Wishbone
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Re: Slow Eurolinx withdrawals?

Ladbrokes account also in USD, hit neteller in 2h from the time i cashed out. I'm a day short of 4 weeks now on linx with the exact same procedure.
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