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Old 11-17-2009, 05:29 PM   #46
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Re: Euro Accounts and Games Launched at PokerStars

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Originally Posted by 4h8red View Post
This is absolutely horrible Pokerstars. Quite possibly it's the worst business decision you guys have ever made.

One of the reasons why you have been so successful is because of the simplicity and ease of use of your product. The way you are implementing multiple currencies is far too complicated and will put off both the casual gamers and the regs alike. Why? Because you are forcing your customers to make more decisions that affect their poker game which aren't related to poker at all.

Why should I have to decide which tables I want to play at? I've made my choice that I want to play on Stars, and now I have to decide whether or not to play on the Stars Euro, or Stars Dollar tables or to play both. I have to decide if it's worth me paying the 1% conversion fee. I have to work out if I want to have my account split into two separate currencies and if I do I have to figure out how my combined roll is doing. Hell if I'm smart I probably should be working out which currency is strongest for me to keep my roll in. These are all decisions I do NOT want to make.

For the life of me I can not work out why you simply cant have your account in the currency you want and when you sit/leave a table which uses a different currency you automatically convert with 0% fees.

I really think I'm going to leave Stars because of this... very upsetting
+ infinity

Would really like to hear the logic being used to justify doing it this way.
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Old 11-17-2009, 05:34 PM   #47
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Re: Euro Accounts and Games Launched at PokerStars

I refuse to pay a vig on currency conversion. That's simply ridiculous.
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Old 11-17-2009, 05:44 PM   #48
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Re: Euro Accounts and Games Launched at PokerStars

The best solution is let players keep their balances in their own currencies and allow to play a game in another currency without fees. If I have a $ account, I can jump right into a Euro game and it will instantly convert without a fee.
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Old 11-17-2009, 06:00 PM   #49
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Re: Euro Accounts and Games Launched at PokerStars

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The best solution is let players keep their balances in their own currencies and allow to play a game in another currency without fees. If I have a $ account, I can jump right into a Euro game and it will instantly convert without a fee.
Which is the Party way and is by far the best method. I think I read somewhere that Stars are doing this because people from Europe will find it less intimidating when first signing up for the site if they can play in their own currency. Well thousands seem to have no problem with it on a nightly basis. Whenever Stars have seemed to implement something not good in the past it has turned out good so I'm willing to give them a chance on this, but I can't see how this method is going to be anything other than terrible.
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Old 11-17-2009, 06:04 PM   #50
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Re: Euro Accounts and Games Launched at PokerStars

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I refuse to pay a vig on currency conversion. That's simply ridiculous.
+1000
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Old 11-17-2009, 06:19 PM   #51
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Re: Euro Accounts and Games Launched at PokerStars

I think what would work better than charging a conversion fee would be charging a flat rate, say $5 a month, to have the ability to transfer from one currency to another any time you'd like. This would make it easier for players to play in multiple currencies, and wouldn't alienate those who don't want to pay every time the convert.
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Old 11-17-2009, 06:19 PM   #52
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Re: Euro Accounts and Games Launched at PokerStars

Lets try to keep this thread constructive and on-topic.

I do hope people will at least try out our system before they judge it. I also hope that some of the smart people hiding in the back rows here at 2+2 will take the time to directly compare our system with that of other operators, in terms of ease of use in real situations and the value for money it represents.

The decision on this design was made after months of research and discussion. I can assure you we considered the pros and cons of 'splitting the player pool', as well as the possibility of adopting the same system as is used at some of our competitors. We feel strongly that our system not only represents better value, but meets more of the needs of players for whom USD is not the native currency.

Regarding the margin applied to the exchange rate. In our initial research we found that every site we studied applied such a margin, with some charging as much as 2.79%. Some also applied this margin to deposits and cashouts (which PokerStars doesn't do), and every single site also charged a higher rake (particularly those that had tables in other currencies too). Compared to this (and also compared to the rates offered by banks and other currency exchange companies), PokerStars' margin of 1% on the mid-market rate represents excellent value. You probably won't find a better rate anywhere. In addition, PokerStars is being up-front and honest about the margin while other operators choose to hide it in the fine print or not disclose it at all.

A margin of some kind is a necessity, as there is such significant risk in currency trading (all reputable sites match player deposits in segregated accounts, so if you move $100 USD to EUR, so do we).

The idea that you can convert money anywhere without being subject to this margin is a fallacy. I strongly encourage players who believe it is true to compare the rates they are being given to the actual mid-market rates supplied by Reuters, XE, or another reputable source.
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Old 11-17-2009, 06:20 PM   #53
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Re: Euro Accounts and Games Launched at PokerStars

Seriously, keep all teh tabels in $ and allow people to have balances in multiple currencies is by far better than this retarded [sounding] system
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Old 11-17-2009, 06:22 PM   #54
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Re: Euro Accounts and Games Launched at PokerStars

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I missed that entirely, that is without a doubt the dumbest thing I have ever heard. Why the hell would you split the site with the biggest player pool into essentially 4 smaller subsites?

The reason Stars became the biggest site is because they were a US friendly site at the same time that 95% of all other sites were banning US customers a few years back, shortly after Party left the US market.

If Stars makes 4+ currencies in 2010 on this will be the 1 thing that will seriously have me considering going to FT or a different site.

Stars was going to lower the VPP's for the full ring games, I didn't like it but it wasn't going to make me switch. Stars was then going to add a 2nd currency into thier system, I didn't like it but I wasn't going to make me switch.

Adding 4+ currencies is most likely going to have me switch the bulk of my play to a different site because I can't be bothered or hassled with, trying to Find fish A and discover he's on a US$$ table, Fish B is on a Euro$$ table, Fish C is on a Candian$$ table and Fish F is on a British pound $$ Table.

It's easier and simpler to deal in 1 currency for me and simply site select, instead of having to constantly switch back and forth between currencies and then pay a vig on it. I keep about $30k in my account now at all times and if I have to start switching currencies on a reg basis, I am forced to put even a bigger roll on Stars so I don't have to constantly pay a 1% currency fee.

1% isn't a lot to a rec player but when you add in 4 currencies and the fact that I play around 2-3 million hands a year that 1% will add up.

On a side note is Stars afraid of whats coming in December and are preparing for an exit from the US market? I'm Canadian so I don't follow the legislation much.

If you want multiple currencies thats fine but dont spilt the player base into 4 smaller pools, theres better ways to do this then splitting the player base
This is beta, and Stars is surely listening, so it's early to jump to conclusions.
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Old 11-17-2009, 06:23 PM   #55
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Re: Euro Accounts and Games Launched at PokerStars

so when are you planning to add LHE tables in €?
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Old 11-17-2009, 06:32 PM   #56
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Re: Euro Accounts and Games Launched at PokerStars

So many people make so many valid points it's scary (note: from all countries). The vig conversion is ridiculous. Why can't we just sit and leave any table we want without worrying about anything? Whatever.

I will say this (and I NEVER complain about anything Stars does, I love Stars). If this splits the player pool I'm gone.

This is coming from someone who will hit 600K VPP this year, hit 600K VPP last year (was planning on elite next year), someone who choose to play Stars instead of Party and someone who has played Stars almost from the beginning.
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Old 11-17-2009, 06:37 PM   #57
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Re: Euro Accounts and Games Launched at PokerStars

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Originally Posted by Alex Scott View Post


A margin of some kind is a necessity, as there is such significant risk in currency trading (all reputable sites match player deposits in segregated accounts, so if you move $100 USD to EUR, so do we).
Of course there's a risk, but that's the choice you make when trying to expand your market. If you truly believe this idea will appeal and attract new customers, then surely the extra revenue you receive from them will far outweigh any losses you may or may not make in currency conversion. But of course you want the best of both worlds; zero risk + extra customers at our expense.
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Old 11-17-2009, 06:37 PM   #58
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Re: Euro Accounts and Games Launched at PokerStars

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Originally Posted by Alex Scott View Post
The idea that you can convert money anywhere without being subject to this margin is a fallacy. I strongly encourage players who believe it is true to compare the rates they are being given to the actual mid-market rates supplied by Reuters, XE, or another reputable source.
Well the Party system doesn't seem to have this (ignoreing a currency fluctuation while at the table). See here for the confirmation when I asked.

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Old 11-17-2009, 06:39 PM   #59
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Re: Euro Accounts and Games Launched at PokerStars

Ok I'm kind of dumb.

So basically now there are going to be Euro tables and Dollar tables...and if you want to sit at those given tables u have to convert your cash to that currency and pay a fee to do so?

So if I'm trying to sit at the fishiest 50NL tables and they are all Euro tables...I'm going to have to pay pokerstars in order to sit down?
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Old 11-17-2009, 06:40 PM   #60
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Re: Euro Accounts and Games Launched at PokerStars

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So many people make so many valid points it's scary (note: from all countries). The vig conversion is ridiculous. Why can't we just sit and leave any table we want without worrying about anything? Whatever.

I will say this (and I NEVER complain about anything Stars does, I love Stars). If this splits the player pool I'm gone.

This is coming from someone who will hit 600K VPP this year, hit 600K VPP last year (was planning on elite next year), someone who choose to play Stars instead of Party and someone who has played Stars almost from the beginning.
I'm concerned like you about the splitting of the player pool. I'm thinking of going for SNE myself next year also, so this could have a major impact on that decision. But let's not make rash decisions until we have all the facts. You will still be able to play across currencies if needs be. Just the cost of having split currencies may be too high for some. Dunno, gonna have to wait until we some more input from the beta testers, and whether Stars make any amendments to the charges based on feedback.
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