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Equity Poker Network (EPN) Deposit/Withdrawal Thread Equity Poker Network (EPN) Deposit/Withdrawal Thread

01-07-2015 , 07:42 PM
I've had to request a withdrawal 4 different times now from full flush. Each time it has been declined because they need another form filled out. I even had to fill out the wire request form twice.

I'm now waiting on a wire withdrawal for $1250 since 1/2/2015 with no word as to whether it is being processed.

Maybe I'm being a little panicky because I got screwed by lock but this site doesn't exactly seem on the up and up..
Equity Poker Network (EPN) Deposit/Withdrawal Thread Quote
01-13-2015 , 10:43 AM
Quote:
Originally Posted by vajenc
received: 30.12.14
Method: Skrill
Requested: dec 22, 2014
Received: 13.01.15

Equity Poker Network (EPN) Deposit/Withdrawal Thread Quote
01-16-2015 , 11:44 AM
Method: Skrill
Requested: 12/27/2014
Received yesterday.
One more to Neteller requested same day still pending.
Two more, one Skrill, one Neteller requested a week later, still pending.
Equity Poker Network (EPN) Deposit/Withdrawal Thread Quote
01-19-2015 , 01:45 PM
Method: WU
Requested: 1/18/15
Received: will update
Equity Poker Network (EPN) Deposit/Withdrawal Thread Quote
01-19-2015 , 01:46 PM
Method: MG
Requested: 1/18/15
Received: will update
Equity Poker Network (EPN) Deposit/Withdrawal Thread Quote
01-21-2015 , 12:05 AM
Full Flush

MG withdrawal

Requested Wed 1/14 330pm
Approved Mon 1/19 5pm
CIH Tue 1/20 6pm
Equity Poker Network (EPN) Deposit/Withdrawal Thread Quote
01-24-2015 , 05:08 PM
Full Flush Poker
METHOD OF REQUEST: Check for $2499
REQUEST DATE: 12/21/2014
RECEIVED DATE: 01/22/2015

1 month and 1 day from request to check at door. Not the end of the world, but hope it picks up in speed.
Equity Poker Network (EPN) Deposit/Withdrawal Thread Quote
01-26-2015 , 10:53 AM
FULL FLUSH POKER
Method: WU
Requested: 1/18/15
Received: 1/25/15

Last edited by stevedavebob; 01-26-2015 at 11:04 AM.
Equity Poker Network (EPN) Deposit/Withdrawal Thread Quote
01-26-2015 , 10:55 AM
FULL FLUSH POKER
Method: MG
Requested: 1/18/15
Received: 1/25/15

Last edited by stevedavebob; 01-26-2015 at 11:05 AM.
Equity Poker Network (EPN) Deposit/Withdrawal Thread Quote
01-26-2015 , 11:07 PM
FULL FLUSH POKER
Method: MG
Requested: 1/21
Received: 1/26
Equity Poker Network (EPN) Deposit/Withdrawal Thread Quote
01-27-2015 , 06:05 AM
This network seriously, seriously needs some software upgrades and HM2/PT4 support. Seriously.

edit: On top of that - Site's down right now. Stuck at connecting to server.

Last edited by GreenBliss420; 01-27-2015 at 06:11 AM.
Equity Poker Network (EPN) Deposit/Withdrawal Thread Quote
01-28-2015 , 01:42 PM
anyone else get a generic email today regarding cashouts? basically says volume is high since holiday season is over, and makes it sound like mine will be delayed..its MG for 3rd time, other two had reasonable speeds
Equity Poker Network (EPN) Deposit/Withdrawal Thread Quote
01-28-2015 , 03:52 PM
Post Black Friday it is not uncommon to see poker, casino, and sportsbook sites slow down in payment speeds starting in December and lasting through a few weeks after the Superbowl.

I suspect it has to do with processing channels (remember, they all use 3rd party processors) clogging up.

--
Kahn
Equity Poker Network (EPN) Deposit/Withdrawal Thread Quote
01-29-2015 , 01:38 AM
after receiving the email at noon about delaying the payouts..payout received this evening..all good

Full Flush

MG max withdrawl

Requested thurs 1/22 4pm
Cash in hand wed 1/28 6pm
Equity Poker Network (EPN) Deposit/Withdrawal Thread Quote
02-03-2015 , 02:39 PM
Full Flush

MG max withdrawal

requested thurs 1/29 5pm
CIH tues 2/3 9am
Equity Poker Network (EPN) Deposit/Withdrawal Thread Quote
02-04-2015 , 11:48 PM
Full Flush Poker
METHOD OF REQUEST: Check for $2499
REQUEST DATE: 02/04/2015
RECEIVED DATE: ?????

First check took a month, hoping this one is faster.
Equity Poker Network (EPN) Deposit/Withdrawal Thread Quote
02-06-2015 , 07:27 AM
Full Flush Poker
METHOD OF REQUEST: NETeller $2500
REQUEST DATE: 01/26/2015 Monday 4:40a.m
RECEIVED DATE: ?????

Acc is fully veryfied, recived 2 cashouts already...first one took 3 weeks 2nd about 10 days

Support gives different answers about processing time

"NETeller payouts are taking approximately 10 business days to process."

"withdrawals can take up to 9 business days"
Equity Poker Network (EPN) Deposit/Withdrawal Thread Quote
02-06-2015 , 07:35 AM
Are there any skins on this network that accept bitcoin deposits/withdraws?
Equity Poker Network (EPN) Deposit/Withdrawal Thread Quote
02-06-2015 , 07:41 AM
Full Flush Poker offers Bitcoin as deposit option. Can´t see if its also available for cashouts.
Equity Poker Network (EPN) Deposit/Withdrawal Thread Quote
02-09-2015 , 10:54 AM
Quote:
Originally Posted by D0NK3YonF1R3
Full Flush Poker
METHOD OF REQUEST: NETeller $2500
REQUEST DATE: 01/26/2015 Monday 4:40a.m
RECEIVED DATE: ?????

Acc is fully veryfied, recived 2 cashouts already...first one took 3 weeks 2nd about 10 days

Support gives different answers about processing time

"NETeller payouts are taking approximately 10 business days to process."

"withdrawals can take up to 9 business days"
XXX
07:23:54 i would like to know when my cashoutrequest from 26-01 4:42am is going to be processed? support told my last friday that i will recive an confirmation on 6th feb but i didnt recive anything yet
Nathalie
07:24:26 Please hold with me while I look for the information to assist you further in this matter. Thank you for holding.
Nathalie
07:27:53 XXX the payouts department is not in at the moment
Nathalie
07:28:15 can you get on livehelp in about an hour and we will for sure contact them
Nathalie
07:28:18 ?
XXX
07:28:39 yeah can do this, tnx
Nathalie
07:29:05 Thank you


08:36:31 Thank you. How may I help you?
Nathalie
08:37:07 U asked me to come back to get in touch with the payoutdepartment
Nathalie
08:37:19 One moment, let me check if there´s someone in
Nathalie
08:38:35 they will come in in one hour, i just checked



Equity Poker Network (EPN) Deposit/Withdrawal Thread Quote
02-09-2015 , 08:15 PM
Full Flush Poker
Cashout Method: Skrill 2000$
Requested date:01/27/2015
Recived:?????

Waiting already 2 weeks for skrill cashout
Equity Poker Network (EPN) Deposit/Withdrawal Thread Quote
02-10-2015 , 05:00 AM
Quote:
Full Flush Poker
METHOD OF REQUEST: NETeller $2500
REQUEST DATE: 01/26/2015 Monday 4:40a.m
RECEIVED DATE: ?????

Acc is fully veryfied, recived 2 cashouts already...first one took 3 weeks 2nd about 10 days

Support gives different answers about processing time

"NETeller payouts are taking approximately 10 business days to process."

"withdrawals can take up to 9 business days"


Quote:
Originally Posted by D0NK3YonF1R3
XXX
07:23:54 i would like to know when my cashoutrequest from 26-01 4:42am is going to be processed? support told my last friday that i will recive an confirmation on 6th feb but i didnt recive anything yet
Nathalie
07:24:26 Please hold with me while I look for the information to assist you further in this matter. Thank you for holding.
Nathalie
07:27:53 XXX the payouts department is not in at the moment
Nathalie
07:28:15 can you get on livehelp in about an hour and we will for sure contact them
Nathalie
07:28:18 ?
XXX
07:28:39 yeah can do this, tnx
Nathalie
07:29:05 Thank you


08:36:31 Thank you. How may I help you?
Nathalie
08:37:07 U asked me to come back to get in touch with the payoutdepartment
Nathalie
08:37:19 One moment, let me check if there´s someone in
Nathalie
08:38:35 they will come in in one hour, i just checked




Nathalie
08:39:01 is it possible for you to come back in one hour or would you like me to send you an email with the update?
XXX
08:39:19 would prefer e-mail then^^
Nathalie
08:39:44 Ok, sounds like a deal
XXX
08:39:57 kk tnx



---> Didn´t got an e-mail! BUT they processed my 2nd cashoutrequest....still waiting for the first on which was created way earlier.

METHOD OF REQUEST: NETeller
REQUEST DATE: 02/03/2015
RECEIVED DATE: 02/10/2015


Equity Poker Network (EPN) Deposit/Withdrawal Thread Quote
02-11-2015 , 06:35 AM
I would strongly recommend not to deposit & play there anymore and/or to cashout any funds on FF / EPN.....seems they are close to be broke soon imo.


Quote:
Full Flush Poker
METHOD OF REQUEST: NETeller $2500
REQUEST DATE: 01/26/2015 Monday 4:40a.m
RECEIVED DATE: ?????
Quote:
Chat 2015.02.06
(...)
Eilyn
05:00:23 you should be receiving confirmation today
(...)
Quote:
Date: 2015-02-06 11:17 GMT+01:00

Hey Tracy,

i would like to know when my cashoutrequest from 26-01.42a.m. is getting processed?

(....)

Thanks

Hello XXX,

Thank you for contacting us.

(...)

Your payout will be processed within next week.

Should you have any other comments or questions do not hesitate to contact us again.

Regards,

Tracy
Payouts Team
Quote:
10.02.2015
XXX
11:38:14 I´m waiting >12 businesdays already.
Nathalie
11:40:51 Please hold with me while I look for the information to assist you further in this matter. Thank you for holding.
Nathalie
11:49:15 It will get processed by next week XXX

next week....next week...??? WTF
Equity Poker Network (EPN) Deposit/Withdrawal Thread Quote
02-16-2015 , 05:14 AM
was doing some research today on full flush poker and i gotta tell you that i am appalled by a guy waiting for a neteller payout since january 26. i went on the full flush poker live chat to talk to a guy named vlad and i cannot believe how defensive that he was. I know most people in this thread won't say as much about full flush poker but stuff like this causes me to never want to play at full flush poker. vlad told me 72 business hours is the time that it takes to get a payout, i have never heard of anyone in the sportsbook industry which is what i am more familiar with use the term "72 business hours" like that which equals to 9 business days since he says 8 hours are in 1 business day when i asked him. when i started to talk about this thread on the internet and getting a little deeper, that's when he started bringing up the fact that skrill and neteller are taking longer but that since i am in the usa i won't have to worry about that. Well to me it doesn't matter if it doesn't have anything to do with me, the fact of the matter is that this is a reflection on how full flush poker is treating a customer. And if they are doing it to 1 customer like this, they are doing it to many others that we don't know about.

i don't know much about the poker industry as much but i am learning. i can tell you i have been in the sportsbook industry for over 15 years getting payouts and doing deposits.... 9 business days is totally unacceptable of a wait time let alone someone waiting for a neteller payout since january 26. Many of these sportsbooks that i trust also have poker connected so that's how i've gotten into poker a little more lately.

i hope everyone in here gets their payouts but hearing cases like this against full flush poker to me means that full flush poker does not deserve to get more business. to me they deserve to lose their business and let other poker sites out there grow because they have much better customer service. Yes to me a 9 business day turnaround time to get a withdrawal is horrible customer service. i'd be willing to help people find better places to play just like i just joined this site to get to know poker a lot better, thank you for reading.
Equity Poker Network (EPN) Deposit/Withdrawal Thread Quote
02-16-2015 , 06:27 AM
Still nothing....what a fkn joke!

Quote:
Originally Posted by D0NK3YonF1R3
I would strongly recommend not to deposit & play there anymore and/or to cashout any funds on FF / EPN.....seems they are close to be broke soon imo.

Quote:
Full Flush Poker
METHOD OF REQUEST: NETeller $2500
REQUEST DATE: 01/26/2015 Monday 4:40a.m
RECEIVED DATE: ?????

Quote:
Chat 2015.02.06
(...)
Eilyn
05:00:23 you should be receiving confirmation today
(...)

Quote:
Date: 2015-02-06 11:17 GMT+01:00

Hey Tracy,

i would like to know when my cashoutrequest from 26-01.42a.m. is getting processed?

(....)

Thanks

Hello XXX,

Thank you for contacting us.

(...)

Your payout will be processed within next week.

Should you have any other comments or questions do not hesitate to contact us again.

Regards,

Tracy
Payouts Team
Quote:
10.02.2015
XXX
11:38:14 I´m waiting >12 businesdays already.
Nathalie
11:40:51 Please hold with me while I look for the information to assist you further in this matter. Thank you for holding.
Nathalie
11:49:15 It will get processed by next week XXX
Quote:
Chat 2015.02.16
XXX
03:52:43 i would like to know when my cashoutrequest from 26-01 4:42am is going to be processed?
Vlad
03:56:17 Let me check on it XXX.
Vlad
03:58:37 Okay I see your pay out being delayed, sorry for the inconvenience.
Vlad
03:59:10 We are going to get it processed with in this week.
Vlad
03:59:23 We are sorry for the delay with it XXX.
XXX
03:59:39 I´m waiting more than 15 businessday already...
XXX
04:00:08 When will it be finally processed?
Vlad
04:05:12 We are hoping to get it processed this week starting today.
Vlad
04:05:47 If you need additional assistance, you can get in touch with the payouts team to payouts@fullflushpoker.com
Vlad
04:06:01 They will be able to give you more detailed info.
XXX
04:06:36 "hoping" sounds great....
Vlad
04:09:27 Its because I am not part of the payouts team XXX, So I do not know for sure.
XXX
04:09:55 We =/ I
Vlad
04:10:53 Sorry XXX, I did not understand that.
XXX
04:11:28 You said "We are hoping" not "I am hoping"
Vlad
04:14:16 We, here is Customer Service Dept.
Vlad
04:14:23 My dept.
XXX
04:15:04 Doesnt sounds to confident.
Vlad
04:17:38 XXX, you may contact the payout team, their email address is payouts@fullflushpoker.com, we do not control nor process payouts here in CS, therefore its difficult for me to assure you something I have no control over.
Vlad
04:18:12 Sorry If it sounded that way, but it will be irresponsible from my behalf to assure something that is not in my hands.
XXX
04:18:34 kk, whatever...thanks^^
next week....next week...??? WTF
Equity Poker Network (EPN) Deposit/Withdrawal Thread Quote

      
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