Quote:
Originally Posted by bayoudonk
do the payers from tiger gaming see the chat from the the Betonline players? who's location is listed as "does not want to share details"
the only players I see chatting are people with no location. I never see chat from a location player.
Hi there,
TigerGaming players will only be able to chat to other TigerGaming players. BetOnline players can chat to other BetOnline players and SportsBetting players. The players who have locations are TigerGaming and PayNoRake players while the players who have no location are from BetOnline and SportsBetting.
I hope that clears up any confusion.
Quote:
Originally Posted by LilFatGirl
We can all agree on the fact that the softw is a crap..till a few months back they had the seating totally messed up, like i managed to sit into a table before the waitlist turned for me and once it did i already played at the table and was clicking "no", then it folded my hand in a 300bucks pot and made me invisible at the table..wrote an email to the support, got any refund? obviously no..
Sorry to hear that you experienced an issue. I've looked at the emails you sent support and found the one where you reported you had a problem. I rechecked the hand and couldn't pick up any technical issues on our end but, I also saw that the player who won the hand did so with a flush while you had 2 pair. If something like this happens again we ask that you please take a screen shot so we can see it as you do.
I see that you weren't asked at the time but, did you make use of any software that tracks hands at the time it occurred?
Quote:
Originally Posted by Wappie_NL
I'm gonna put in all this disconnect protect cheaters from now on. Player: TyAtl2000
Thanks for reporting this. I see you spoke to one of our reps about it. It's been escalated to our fraud and risk team to investigate.
Kind regards,
Rachel