Still waiting on a check req. 12/02. Come onnnnnn!

Anyone else feel like customer service has gone to chit?

Setup bank wire transfer with CS on 12/21. Requested wire transfer 12/22. Wire Transfer approved 12/22. Just got the wire transfer this morning on 12/28. First time withdrawing. US player.

reading this got me excited but check is still in processing center on east coast for me. I hope there is not some sort of hold on it, its been sitting there since the morning of the 23rd

req 12/07
rec 12/28

Hoping to hear results from people who have cashed out via "Money Transfer" option on Bovada. Possible timeframe to receive money?

Lol, buddy two blocks from me gets check first despite requesting week after, strong logic you ****s. This whole thing will keep me away from this site forever.

req 12/06
rec 12/22

cleared 12/29

not handwritten
cheque is from north america (to much info?)

so tilting that the check i requested on 11/30 still is not here

just got my 12/2 yesterday. DHL gave it to spee-dee and they delivered it to me.

Req: 12/2
Rec: 12/28

Check from overseas, can not seem to find the area to sign them

Req: 11/30
Rec: 12/29

Will deposit today

Received 12/13
Bounced 12/29

Handwritten check.

Requested 12/6
Received 12/28

Check out of Canada

I haven't used Money Transfer yet but I've used Rapid Transfer several times and I've always had the money in hand anywhere between 6 and 24 hours. I do have one pending however that looks like it's gonna go over the 24 hour mark.

Same.

I'll deposit and then let everyone know when it bounces.

Bounced?

Thanks for the information

What date did you deposit? What was the date on the check?

req 12/3
received 12/28

deposited today 12/29, will update if any problems arise

Requested payout 12/12 approved 12/12 still no tracking info

Deposited the 13rd and money was in account. Despite others saying their banks put hold on funds. Date on check was 12/1. Had bank fax copy of check, waiting to hear back.

Always had a bad feeling, because check was sloppily hand written.

Req: 12/5
Rec: 12/29

Won't be able to cash it at the branch its drawn on and I live in Chicago....At least it's not handwritten....

Long time reader, first time poster but I had to in light of the events that occurred over the previous 2 weeks with bo-vada-dog customer service, financial services, and security.

Check Requested and approved: Dec 1
Check Received: Dec 29th
Check Bounced: Dec 29th

Background: Business day 15, I start to email/call customer service for fear that I would not receive my check on time since i didn't have a tracking number. I received 4 different emails similar to the one below that stated 1. my check has been approved and 2. that it had been sent to a courier, with the latest email coming from customer service on December 23rd. I also spoke with them everyday from Dec 20th - today prior to receiving my check and was informed that although the original email stated it was approved on the 1st, it was infact approved on the 13th and i will need to wait 15 biz days from the 13th (yesterday on a call). Today I received my check and its DATED 12/27/2011. Went to cash it at Walmart, they could not ID the bank #. Went to teller and they told me the same thing. So I called CS again (transferred to financial services and then to security) and asked to have another check reissued and was told that they've dealt with others who have received a check from the same processor, shell-company, bank that I did and the only thing i needed to do was deposit in the ATM and it was a good check - she assured me of this over and over - 30 min call. I went to deposit it into the ATM 5 mins after hanging up and received an error msg "check will be returned". Called back immediately and spoke with the same security rep (by now my account had been disabled and CS will no longer deal with me, I was very very angry and it showed) and was told within two minutes that the check was no good. Was told that they will re-issue a check and I should receive it within 10 biz days from processing. This would not be an issue as i've had to deal with return checks from both stars and UB pre-BF, BUT I cannot trust a word that bodog tells me and you should not either. If you have not cashed out yet, I would strongly advise you to do so because this company is not reputable at all. And if you cant trust the counter party on either side of a bet/financial transaction (trading, poker, sports betting, etc) YOU SHOULD NOT DO BUSINESS WITH THEM. You can mark my word, the recent rush of cashouts has dealt bodog a big blow and you can believe that somewhere down the line the light will shine on this and another shoe will fall in the poker world (similar to full-tilt). If you want you can take comfort in the fact that bodog has never missed a payout in years. But neither had wachovia, Merill lynch, AIG, etc until they filed for bankruptcy protect/took bailout funds. AND THESE FIRMS ARE GOVN'T REGULATED AND PERFECTLY LEGAL. sorry for the long post but this has been a long day/last two weeks and I felt that I needed to let you guys know the type of company you're dealing with right now. THIS IS NOT THE BODOG OF OLD. There's a reason OUTSIDE of BF, that they're distancing themselves from the US and shunning withdrawing players.

I received a check from the Bahamas (not hand-written fwiw).

EMAIL HERE

poker@bovada.lv

Dec 23 (6 days ago)

to me
Dear XXXXXX,

Please accept our apologies for the late reply with information on your payout request for $XXXX with reference number XXXXXX. Our payouts team have confirmed the package has been sent out and we are awaitng an update from our courier service with the tracking number and the estimated delivery date.

Our payouts team have also indicated based on it being the holiday season our courier services have advised there have been some delays.

We sincerely apologize for the delay and once the tracking information is made available to us we will be sure to forward it to you.

Regards,

Poker Customer Service
poker@bovada.lv 1-866-909-ACES (2237)

Just wondering how a check with a date of 12/27, sent 2 day priority mail, was already with the courier on 12/23? AM i missing something?

Should've known something was wrong with this company when people work there and can't use spell check. Maybe I was not lied to since they were awaitng a tracking number and not AWAITING a tracking number.

If anyone wants to dispute the date of my check I can also post a picture of the check once i blackout all banking/personal info.


CLIFFS: Was repeatedly lied to by CS, bo-vada-dog financial services. Check finally arrives and is no-good. This company definitely has liquidity issues and you should rethink your current/future relationships with bo-vada-dog.

SEB

What was the reason you couldnt cash it. Im from your area and am expecting a check shortly and would like to know what im up against to get it cashed.

SEB77, Your check didn't bounce, you never even attempted to properly cash it.

That said, I wouldn't try to deposit that type of check and would ask Bodog for a new one.

I don't see how anything you've experienced suggests Bodog is broke.