From what I've read in the numerous threads here about betonline, there's unfortunately not a good chance you will get your money from them.

sbr are informed of the situation and hve been helpful to others so far, i wont just accept that they dont pay and roll over and be passive like the rest of you would, i am waiting, im going to give it 2 weeks before i post all of their emails, and maybe a recorded convo too, i have already spoken to a lawyer on oversees subsidiaries such as bol and with the amount of evidence on them he said i could easily have their domain shut down at the minimum so thats all i care about if i dont get paid. either they pay me or ill shut their domain down, end of story.

Right there with you man!! this is insane!! owe me over 5 thousand bucks.... has anyone tried calling SBR??? because I did, no answer... left a voice message but haven't got a call back...

yeah i think their phone number is bogus but who knows, just email them through a complaint form, also what are the specifics did you have a payout request approved?

This is crazy, hope your working it out OP.

thanks appreciate the support, this is the most recent email i have from them;

Hi Darius,

This is Katherine from BetOnline.

Thanks for contacting us.

We received your inquiry about the status of your payout.

Your bank wire payout of $ 15,000.00 was processed on 07/26/2012 and from that moment it takes from 10 to 15 business days.

I do apologize for the delay on this payout.

Should you require further assistance or information, please contact us by replying to this email or initiating a Live Chat.

Have a nice day.

Sincerely,

Katherine Gibbs

Player Services Department

Betonline

and then;
Hi Darius,

This is Lola from BetOnline,

Hope you're doing great!

We expect your Bank wire arrive, between August 8 and 10.

Please keep in mind that this method takes up to 10 business days to be paid.



If you have any other questions or require further assistance, please do not hesitate to contact us.

Best Regards


Basically they're saying that its now actually been sent by the processor to my account so if its not there within a week its just another angle they're trying to pull. The status said its been paid on my bol account so hopefully the situation will be resolved soon...i say hopefully because i know another few players who are waiting for bankwires that havnt been paid yet although im not sure if their requests have been processed or not, anyways ill keep you all up to date

Mate that the exactly the same things they were telling me on my phone ATM but I can show you the emails

Yeah both were apporved.. I wanted to do the check method but they say there has been a delay... which sounds like crock of dookie... Gonna try SBR this week, if no luck then, I think the next step should be to contact Gaming administration in Panama if possible...

strange that they have given us both the same deadline, perhaps they were short of money (wishful thinking) anyway jake ill speak to u about it in depth on skype, there are a few thinks we need to think about

The rest of my story???? ok.. well I got laid off my job about two months ago.. so I decided I want to make some money playing internet poker, made about 5 thousand total on the site... invested about 1500 which is the extra cash I had saved up... My rent was due at the end of August so decided to cashout exactly in the middle of the month so I could pay my bills....The site couldn't pay on time and I couldn't afford my rent!!!

by rest of your story they meant details regarding bol, cashout methods, emails etc not a sob story

I didnt know..just been stressed out. But ok. Requested two seven day express checks, both approved. I have been waiting over two weeks for the first and am on the seventh business day today for the second check. Spoke with service representative Josh Mclean today, and he guaranteed me a tracking number this week..so we will see...

For any of you seeking contact information for the gaming regulatory bodies in panama here are the details;

Contact Details
La Junta de Control de Juegos

Avenida Perú,
Calle 35 Este,
Edificio antiguo “Hacienda y Tesoro”
Panama City
Panama

The Gaming Commission (Junta de Control de Juegos) is part of the Ministry of Economy and Finance. Telephone numbers provided are:
Economy: (+507) 507-7000 (+507) 506-6600
Finance: (+507) 507-7600